As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability
Retail TouchPoints
JULY 5, 2022
Additionally, rising shipping costs , talent shortages and the ease with which consumers can compare offers online make ecommerce profitability a particularly tough challenge. What the research found that was a little surprising to me was the importance of customer experience,” said Anderson. “If
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