Customer Experience Loss Prevention Social Commerce 
Retail TouchPoints
AUGUST 13, 2024
Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, loss prevention and personalized marketing. Examples can include customer service escalations, product recommendations for high-involvement purchases, new product introductions and other more complicated tasks.
Retail TouchPoints
MARCH 25, 2024
This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members. Read the article.
Retail TouchPoints
JANUARY 7, 2025
With use cases spanning from personalization to customer service , merchandising, operations and even loss prevention, Anjee Solanki, National Director of Retail Services & Practice Groups at Colliers U.S.
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