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Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, lossprevention and personalized marketing. Examples can include customer service escalations, product recommendations for high-involvement purchases, new product introductions and other more complicated tasks.
This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customerexperiences, while also reducing costs and boosting profits. Lossprevention: Employs advanced surveillance techniques to detect and prevent shoplifting. Here are the key areas to apply AI in retail.
In effect, this means a reduction of total inventories, maximized sales, and reduced markdowns. This frees physical stores to serve as showrooms for the broader assortment, or better yet, provide customerexperiences and events. Retail AI can apply this process when customers return their purchases.
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