Frank Mayer

MARCH 3, 2021

has partnered with PROVISIO, a world leader in kiosk software, to offer self-service solutions for the skilled nursing and senior living center markets. Interactive kiosks offer many advantages to different industries, and the senior living sector is no exception. CONTACT: Cheryl Lesniak, Director of Marketing.

Kiosk 52

Kiosk Customer Experience Management Marketing 52

Inside Retail

NOVEMBER 28, 2023

Collins Foods’ managing director and CEO, Drew O’Malley, said “Performance in the first half has highlighted the underlying strength of our business, and the resilience of the QSR sector in challenging economic conditions. Underlying EBITDA from continuing operations lifted 16.7 per cent to $109.9 per cent to $31.2 per cent to $25.1

Kiosk 264

Kiosk Customer Experience Marketing Management 264

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Self-checkout kiosks are ubiquitous today, but they add to the security challenges retailers face.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Cisco Retail

FEBRUARY 11, 2022

The setting is Francisco Market, a fictitious marketplace that illustrates Cisco’s use cases and solutions in retail. The Customer Experience. Outside the market. Anne pulls into the parking lot and receives a message from Francisco Market offering her a free cup of premium roast coffee. Entering the market.

Marketing 113

Marketing Checkout Kiosk Store Operations 113

Retail TouchPoints

MARCH 6, 2024

The experience has been thoughtfully crafted and refined to provide consumers a rich cornucopia for commerce, community and cultural experiences. How do we shift the way our asset managers approach these assets?” They also wanted to “go beyond just buying products on shelves and reframing the customer experience.

Shopping 264

Shopping Merchant Services Consumer Kiosk 264

Inside Retail

MARCH 17, 2024

McDonald’s mobile app; its human-less, order-taking kiosks; its digitised menus that change based on trends, the weather and more; and even its generative AI — together, these enable McDonald’s to eke out additional sales and efficiencies worth billions of dollars to the company, which has 40,000 locations in roughly 100 countries.

Kiosk 130

Kiosk Payment Services Inventory Management Location 130

Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials.

Payment Services 147

Payment Services Point of Sale Customer Experience Kiosk 147

365 Retail

APRIL 26, 2023

Now more than ever, the retail space is increasingly competitive as online shopping and franchises fill the market. For instance, to help encourage and drive footfall, you can implement a fairly basic high brightness displays in the window to capture customers’ attention. We’d also recommend a Kiosk solution in the store.

Marketing 62

Marketing Kiosk Advertising Point of Sale 62

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. How to Track a Customer’s Bad Shopping Experience. These marketing platforms can be completely customized to ensure that surveys are not overshared.

Shopping 264

Shopping Payment Services Visual Merchandising Customer Experience 264

Retail TouchPoints

SEPTEMBER 30, 2020

The new concept was tested in select stores and will be implemented in more stores this fall, evolving based on customer and associate feedback. Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. In stores, RPA robots can be used for tasks such as shelf stocking and inventory management. Payment systems evolution. Introducing low-code tools.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

NOVEMBER 29, 2023

The goal was to go beyond just buying products on shelves and reframing the customer experience. Mall owners have found that bringing in some of those smaller, startup type brands to a temporary space or kiosk is beneficial on both sides,” Cegielski said. Additionally, footfall for the first half of 2023 was up 10.6%

Shopping 278

Shopping Kiosk Consumer Fulfillment 278

Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

Kiosk 246

Kiosk Customer Experience Marketing Shopping 246

Retail TouchPoints

MARCH 22, 2021

Wundermart’s current operations, which are focused on providing shopping opportunities at hotels and offices, let customers grab their desired items, scan each item and pay for them at a self-checkout kiosk. “The shops will come to the consumers,” said de Kleine. “Of

Payment Services 317

Payment Services Checkout ATS Kiosk 317

Star Miconics

APRIL 7, 2023

In the fast-paced, competitive world of food service, delis, butcher shops, and fish markets require efficient, tech-driven solutions to stay ahead. 3 Ways POS Technology and Hardware Can Improve Your Deli Business Get the latest point-of-sale (POS) technology and hardware to streamline deli, butcher shop, or fish market operations.

Inventory Management 52

Inventory Management Point of Sale Kiosk Customer Experience 52

Inside Retail

JANUARY 24, 2022

Whilst we love the convenience and real-time availability of the online experience, whenever there has been an easing of lockdowns, people have flooded back to the physical retail environment. observes Teaj Sian, Managing Director at Glory Global Solutions (Australia). There will always be space for physical retail.

Payment Services 162

Payment Services Checkout Kiosk Sporting Goods 162

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Employee experiences: 5G can enable connected workforces to respond to requests, improving customer satisfaction. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Shrinkage Point of Sale 264

Retail TouchPoints

APRIL 6, 2022

In that vein, retail store managers and shopping center owners/operators can leverage data-driven technologies to make strategic business decisions that will benefit their bottom line. This helps shopping center managers to optimize tenant mix and maximize lease revenue by charging higher rents in prime locations based on real-time data.

Shopping 323

Shopping Promotions Kiosk Location 323

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy.

Consumer 288

Consumer Clienteling Kiosk Marketing 288

A1 Retail

JUNE 13, 2024

Both are prime markets for additional growth, while it is also targeting new markets in Europe. Chicken Cottage, which was the first UK QSR to introduce halal chicken in grilled and fried varieties at its Wembley branch, has undergone significant changes over the past two years under CEO Greg Milne to enhance the customer experience.

Planning 59

Planning Kiosk Location Customer Experience 59

Retail TouchPoints

MAY 31, 2021

Real-time alerts can be set up so that management can remind crowding customers to stay six feet apart. Retailers can also review historical footage to decide where they should position staff, signage or kiosks offering free face masks. Customer Demographics. Contact Tracing. Foot Traffic Flow. Store Security.

Store Layout 165

Store Layout Kiosk Point of Sale Advertising 165

A1 Retail

AUGUST 14, 2024

CO.LAB Under a Microscope: A New Era of Retail Market trends indicate a substantial demand from DTC brands for agile retail, with 32 percent of brands on Shopify planning to establish or expand their pop-up presence in 2024. At the core of CO.LAB will be community and customer experience.

Kiosk 59

Kiosk Shopping Promotions Customer Experience 59

Inside Retail

JANUARY 12, 2023

As reported by Inside Retail , micro-market start-up Morsl has raised $5 million in a series-A capital round, which will be used to accelerate growth and development. Designed to look like cafes, the brand’s self-service kiosks enable employees to quickly purchase healthy food and drinks at any time.

ATS 130

ATS Employee Engagement Kiosk Planning 130

Retail Minded

SEPTEMBER 15, 2024

They want to save money, work faster, and make customers happy. From managing stock to serving customers, technology allows retailers to make their jobs easier and focus on giving shoppers a great experience. This allows stores to offer personalized recommendations, making the shopping experience feel more tailored.

Payment Services 52

Payment Services Inventory Management Kiosk Management 52

Frank Mayer

APRIL 16, 2021

Smart lockers offer customers a safe and contactless pickup or storage experience for cases like food order pickup, BOPIS, asset management, secure storage, package pickup/drop-off, and small equipment rental. Customers order online, with a mobile device, or using a self-order kiosk. The pickup process is simple.

Kiosk 59

Kiosk Customer Experience Management Marketing 59

Inside Retail

OCTOBER 11, 2023

A few years ago, it seemed like every new brand making noise in the market was adopting a direct-to-consumer (DTC) business model. It was taken private in 2022 by Durational Capital Management after struggling to turn a profit.) But could it still be a beneficial way for some smaller brands to launch into a market? Absolutely.

Dead-Stock 130

Dead-Stock Consumer Kiosk Inventory Management 130

Retail TouchPoints

FEBRUARY 21, 2024

“Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. Design concepts and even merchandise assortments are further customized based on the facility’s geographic location.

Beauty and Health 263

Beauty and Health Shopping Payment Services Boutique 263

Retail TouchPoints

JULY 18, 2024

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Victoria’s Secret: Customer-Facing Kiosks Help Shoppers Find the Right Product In some cases, associates don’t have to use technology themselves for it to help them be more productive.

Customer Experience 277

Customer Experience Kiosk Shrinkage Shipping 277

Inside Retail

JULY 17, 2022

We chat with Stephan Veyret, managing director of Decathlon Singapore to find out what’s next for the business. IR: Will the Labs roll out elsewhere across Decathlon’s markets? We became one of the pioneers in the omnichannel approach with the establishment of our first experience store at Bedok in 2016.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

V Count

JANUARY 26, 2024

Then, we’ll talk about how all types of retail businesses can use AI, from improving inventory management to customizing customer experience. This will provide a comprehensive guide for those in the retail industry who are contemplating the use of AI to enhance their business processes and customer experiences.

Shopping 95

Shopping Inventory Management Customer Experience Advertising 95

Inside Retail

OCTOBER 9, 2023

As consumers manage cost of living pressures, it’s led to a pullback in spending across the retail landscape, particularly in non-discretionary categories. Looking closer at consumer behaviours confirms a broad shift in shopping choices and heightened customer experience expectations.

Consumer 130

Consumer Payment Services Beauty and Health Accessories 130

Retail TouchPoints

APRIL 25, 2024

One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. Another key truth is the small factor of sunk costs.

Checkout 255

Checkout Payment Services Consumer Kiosk 255

Shopper Motion

DECEMBER 28, 2022

Physical touchpoints for optimizing the in-store experience. Physical touchpoints refer to the tangible elements of the customer experience, such as the store layout, product displays, and in-store signage. These touchpoints can have a significant impact on the customer’s perception of the store.

Payment Services 52

Payment Services Store Layout Kiosk Customer Experience 52

VMS

AUGUST 20, 2021

“We couldn’t be happier that David has joined the incredible team that’s being built for DSE,” says VP & Market Leader Marian Sandberg. “We DSE is in a strong position to lead the market into the next evolution of innovations in digital and interactive display technologies.

Visual Merchandising 52

Visual Merchandising Kiosk Customer Experience Marketing 52

CJ Retail Solutions

DECEMBER 11, 2023

Impact on customer experience and brand perception 1.3 Creating a cohesive and consistent brand experience Utilising Space Effectively 3.1 Utilising interactive displays for customer engagement 6.3 Integrating point-of-sale and inventory management systems Customer Comfort and Convenience 7.1

Inventory Management 52

Inventory Management Point of Sale Store Layout Customer Experience 52

Inside Retail

JANUARY 11, 2022

The casual dining space is an open market, with no one chain claiming more than 5 per cent of dining out business. James Sinclair is CEO and managing director of Signature Hospitality Group, which operates The Sporting Globe and TGI Fridays. How do you differentiate yourself in the market? TGI Fridays.

Consumer 130

Consumer Kiosk Planning Location 130

Star Miconics

APRIL 12, 2024

Orders come in from self-service kiosks, online, the drive-thru, and the counter. Keeping customers happy requires a wide range of options, like offering the choice of whole, skim, 2%, almond, oat, or coconut milk, adding an extra shot of syrup, or topping off their beverages with whipped cream or a sprinkle of cinnamon.

Shopping 59

Shopping Shrinkage Kiosk Returns 59