Retail TouchPoints

SEPTEMBER 16, 2024

As a company, we are always looking for ways to innovate and enhance both our operations and the customer experience,” said Scott Kessler, EVP and CIO of Northeast Grocery in a statement. Northeast Grocery is encouraging shoppers to provide feedback during the pilot program to help shape the future of this initiative. “As

Inventory Management 221

Inventory Management Wholesale Supermarket Customer Experience 221

Retail TouchPoints

APRIL 25, 2024

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. powered AI technology to assist shoppers during the 2023 holiday season.

Inventory Management 231

Inventory Management Customer Experience Fulfillment Shopping 231

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 78

Customer Experience Shrinkage Checkout Inventory Management 78

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 219

Payment Services Inventory Management Checkout Loss Prevention 219

Retail TouchPoints

AUGUST 29, 2024

Simply put, the costs of readers have come down substantially, and the benefits for stores are even larger than before. Most retailers are now rolling out RFID inventory management use cases like receiving, adjustments and cycle counting via handheld reader. In this case, RFID in-store is the proverbial magic bullet.

Customer Experience 259

Customer Experience Shipping Inventory Management Management 259

Retail TouchPoints

MAY 21, 2024

Additionally, network analytics can provide real-time feedback on inventory levels, predict future demand based on historical data and current trends and optimize supply chain operations. Integrating network analytics with existing inventory management systems brings about a synergy that enhances accuracy and responsiveness.

Inventory Management 239

Inventory Management Payment Services Store Layout Promotions 239

Retail TouchPoints

AUGUST 5, 2024

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells. “For The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

Inventory Management 247

Inventory Management Point of Sale Promotions Jewelry 247

Retail TouchPoints

JULY 17, 2023

Apart from refrigerators, Walmart utilizes IoT sensors to remotely control its HVAC systems in stores in a particular U.S. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Inventory management. Exceptional customer experience.

Payment Services 233

Payment Services Checkout Inventory Management Customer Experience 233

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 246

Payment Services Inventory Management Promotions Management 246

Retail TouchPoints

JUNE 3, 2024

Dollar General has “prioritized increasing the employee presence at the front end of our stores to provide a friendly, welcome and elevated level of engagement to our customers, while also facilitating a positive checkout experience,” he noted. “We

Checkout 266

Checkout Payment Services Inventory Management ATS 266

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 254

Store Operations Shipping Fulfillment Store Layout 254

Wiser

OCTOBER 10, 2024

However, implementing BOPIS isn’t without its challenges, particularly for CPG brands that need to balance online and in-store inventory demands. The Effects of BOPIS on CPG Brands Inventory Management Challenges One of the most significant impacts of BOPIS on CPG brands is the complexity it adds to inventory management.

Inventory Management 78

Inventory Management Management Consumer Promotions 78

Retail TouchPoints

MARCH 16, 2023

“By deploying Tally in all of our club locations, we will gain unprecedented insights which will leverage real-time data, enabling us to continuously improve our operation and ensure that we’re offering the best possible experience to both our team members and members.”

Wholesale 263

Wholesale Location ATS Inventory Management 263

RETAIL MANAGEMENT SOFTWARE

JULY 29, 2024

Many retailers see a 4x return on their initial investment within a few months, thanks to broad applications spanning store operations, supply chain, e-commerce, and vendor relationships. Supporting Store Teams and Enhancing Customer Experience In-store technology must enhance the experience for both store teams and shoppers.

Inventory Management 95

Inventory Management Shrinkage Promotions Store Operations 95

Retail TouchPoints

AUGUST 4, 2023

Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others. Understanding what customers want helps improve their overall experience. The inventory management features also help operators track any theft.

Payment Services 231

Payment Services Kiosk Marketing Inventory Management 231

Retail Pro

NOVEMBER 24, 2021

The struggle is real for customers hoping to take some of the legwork out of shopping by researching products online before heading to a store – only to make the drive and discover the product they decided on isn’t available, … Continue reading → The post 6 Ways to connect your physical and digital store operations for better omnichannel (..)

Store Operations 76

Store Operations Shopping Inventory Management Returns 76

Retail TouchPoints

JANUARY 13, 2023

Lululemon is in the process of rolling out a cloud-based RFID inventory management solution to its 600+ stores globally that will help the retailer optimize its in-store product assortments.

Inventory Management 255

Inventory Management Fulfillment Planning Management 255

Inside Retail

NOVEMBER 27, 2023

The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

NOVEMBER 20, 2023

This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

Payment Services 307

Payment Services Sporting Goods Inventory Management Loss Prevention 307

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress.

Fulfillment 284

Fulfillment Shipping Inventory Management Location 284

Independent Retailer

NOVEMBER 15, 2024

Management is aimed not only at increasing sales, but also at building customer loyalty and reducing costs. Also: 3 Strategies to Help Grow Your Business Importance of Retail Management Effective retail management can be your competitive advantage. This will improve the customer experience and increase sales.

Management 94

Management Wholesale Visual Merchandising Promotions 94

Retail TouchPoints

AUGUST 14, 2023

This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management. For example, grocery retailers have made infrastructure changes in their warehouses and microfulfillment centers by upgrading network connectivity in these facilities.

Payment Services 210

Payment Services Checkout Inventory Management Grocer 210

I Vend

DECEMBER 10, 2023

Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Small Biz Trends

DECEMBER 6, 2022

It comes with its own card reader and offers additional features such as payroll, inventory management tools, sales data, and more. Paypal Zettle includes various key POS features, including payment processing, sales data, inventory management, and more. However, it has become a favorite POS for small business owners.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

I Vend

AUGUST 13, 2023

So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

Retail Focus

FEBRUARY 12, 2024

These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations. AI’s Impact on Customer Experience AI takes the possibilities even further by not just collecting data but also learning from it.

Store Operations 130

Store Operations Kiosk Inventory Management Boutique 130

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Planning 262

Planning Wholesale Customer Experience Store Operations 262

Retail TouchPoints

JANUARY 11, 2024

That includes POS systems that can manage both merchandise and menu items, as well as inventory management software that once only had to track the latest fashion trends and are now being used to ensure fresh ingredients are in stock for the lunch rush.

ATS 230

ATS Wholesale Inventory Management Fashion 230

Retail TouchPoints

OCTOBER 3, 2023

The desire to ship even ground service from stores to deliver more orders within two business days is another customer experience-focused market driver.

Fulfillment 240

Fulfillment Drop-Shipping Shipping Markdowns 240

Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising 255

Visual Merchandising Consumer Inventory Management Customer Experience 255

Retail TouchPoints

MAY 11, 2023

As shopper expectations and demands grow, the retailer will feel the pressure to improve operational efficiencies. Technologies such as self-checkout, digital shelf tags and inventory management systems are designed to help retailers keep up with demand and drive costs out of their operations. Notice a common thread here?To

Kiosk 199

Kiosk Consumer Inventory Management Customer Experience 199

Retail TouchPoints

FEBRUARY 10, 2022

Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5 million on inventory management solutions; $1.2

Inventory Management 300

Inventory Management Beauty and Health Management Planning 300

Retail TouchPoints

NOVEMBER 5, 2024

Many elements of supermarket operations have to work in harmony for digital grocery shopping to succeed, from sophisticated order management and inventory management solutions that operate in real time as well as efficient methods for picking, packing and delivering orders to shoppers, either via home delivery or in the store’s parking lot.

Supermarket 231

Supermarket Shopping Consumer Merchant Services 231

Wiser

JULY 31, 2023

Strategies for Monitoring Planogram Compliance Monitoring planogram compliance is a crucial aspect of retail operations, ensuring that products are displayed in a way that maximizes sales and enhances the customer experience.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

365 Retail

JUNE 5, 2024

In a business world where customers demand seamless shopping experiences, retailers face intense pressure to keep up. Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. Enter smart inventory management systems.

Payment Services 52

Payment Services Inventory Management Checkout Inventory Turnover 52

Retail Gazette

SEPTEMBER 29, 2023

Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning.

Inventory Management 109

Inventory Management Management Store Operations Consumer 109

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. The key is investing in real-time inventory.

Supply Chain Management 238

Supply Chain Management Fulfillment Shipping Inventory Management 238