Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries.

Sporting Goods 259

Sporting Goods Payment Services Shrinkage Point of Sale 259

Inside Retail

OCTOBER 9, 2024

From customer service to inventory management, artificial intelligence (AI) has become a ubiquitous presence, offering advantages like speed, accuracy, and predictability. This hybrid approach ensures customers benefit from both technological precision and the warmth of human service.

Inventory Management 130

Inventory Management Outdoor Consumer Apparel 130

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

V Count

JULY 11, 2024

As more people seek refuge in these sanctuaries for relaxation and rejuvenation, spa owners are faced with the challenge of managing their spaces efficiently while maintaining an exceptional customer experience. These advanced devices offer a a lot of benefits that can elevate the customer experience and optimize operations.

Outdoor 40

Outdoor Customer Experience Promotions Management 40

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Data is key to optimising the customer experience.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retail Minded

OCTOBER 2, 2023

This omnichannel strategy, rooted in understanding customer needs , provides convenience and maximizes inventory utilization by using store stock for online orders. Patagonia, an outdoor clothing retailer, focuses on sustainability by using recycled materials, reducing waste, and promoting ethical sourcing.

Supply Chain Management 52

Supply Chain Management Management Inventory Management Outdoor 52

Retail TouchPoints

JULY 11, 2023

From the network to the applications, data analytics aids in real-time operational decisions, better understanding of user behavior and engagement and seamless business application delivery for an optimized customer experience. Or retailers can put AI to use in automated inventory management.

Payment Services 206

Payment Services Inventory Management Consumer Returns 206