Independent Retailer

DECEMBER 23, 2022

This is why inventory management is key, especially as retailers look to deal with unsold merchandise after the holidays. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories. Donate Excess Inventory. Adopt a Probabilistic Model of Inventory Management.

Inventory Management 78

Inventory Management Wholesale Management Markdowns 78

Retail TouchPoints

SEPTEMBER 16, 2024

The Tally robots from Simbe will roam the aisles of five Price Chopper/Market 32 and five Tops Friendly Markets stores through January 2025, when Northeast Grocery will evaluate the pilot results to determine next steps that could include expanding the robots’ deployment to other supermarkets.

Inventory Management 273

Inventory Management Wholesale Supermarket Customer Experience 273

Inside Retail

OCTOBER 4, 2023

Streamlining processes Retailers are increasingly exploring how AI technology can be used to improve their business operation, from stock and inventory management, to product design and personalised customer experiences. Now we have a little button that [you can ask], ‘What’s the HR policy on this?’

Customer Experience 130

Customer Experience Returns Inventory Management Planning 130

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. For customers. RFID can enable personalized product recommendations and a more seamless in-store experience.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

MAY 21, 2024

This capability enables retailers to understand their current operations, anticipate future trends and adapt strategies accordingly, ensuring they remain agile and responsive to the ever-changing market demands. Furthermore, understanding customer interaction with merchandise helps tailor personalized marketing strategies.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

MAY 15, 2023

Developing Personalized Experiences From a technical perspective, a lot of work is required of marketing and developers to build content for smart speakers. Owning the Conversation Brands running a smart-speaker experience on a monolithic legacy platform can run into a few issues that specifically hamper marketing teams.

Marketing 263

Marketing Inventory Management Consumer Shopping 263

Inside Retail

OCTOBER 24, 2024

Building a future-proof tech stack To survive and thrive during Black Friday, retailers must invest in tech solutions that integrate seamlessly with their current systems – inventory management, CRMs, and shipping tools.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 264

Management Marketing Customer Experience Inventory Management 264

Inside Retail

OCTOBER 29, 2024

As businesses strive to meet customer demands for speed, convenience, and personalised service, an optimised technology stack enables retailers to streamline operations, enhance customer experiences, and scale effectively. Enhanced customer experience: Today’s customers expect quick, transparent, and accurate delivery.

Shipping 147

Shipping Inventory Management Inventory Turnover Fulfillment 147

Retail TouchPoints

AUGUST 13, 2024

Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, loss prevention and personalized marketing. Examples can include customer service escalations, product recommendations for high-involvement purchases, new product introductions and other more complicated tasks.

Markdowns 309

Markdowns Loss Prevention Customer Experience Inventory Management 309

Inside Retail

JUNE 27, 2024

This is a comprehensive approach that extends beyond online sales to encompass various critical aspects of retail operations, with inventory management and pricing at its core. This pricing agility maximises revenue and can be personalised for customer segments. Instead, the holy grail solution is unified commerce.

Inventory Management 260

Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience.

Supply Chain Management 278

Supply Chain Management Inventory Management Management Location 278

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Inventory management. from 2023 to 2030.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. Personalised recommendations: You can tailor marketing and product suggestions based on purchase history and browsing behaviour.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

AUGUST 13, 2024

Trove , a key player in the branded resale and customer trade-in space, has acquired full-service resale platform Recurate to solidify its position in the evolving and ever-expanding recommerce market. Recurate’s Griffin added: “Our combined services will provide brands a breadth of resale models and program design.

Inventory Management 278

Inventory Management Returns Management Marketing 278

Retail TouchPoints

OCTOBER 20, 2022

Collectively, the VUSION suite of services are designed work together to promote agility, sustainability and an improved customer experience.

Inventory Management 278

Inventory Management Promotions Customer Experience Management 278

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Traditional marketing strategies alone are no longer sufficient in today’s digital age. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. AI algorithms analyze customer data to understand preferences, behavior, and purchase history.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

It can be used to answer customer questions, provide product information, and even assist in the purchase decision. Personalization: ChatGPT can be used to analyze customer data and provide personalized product recommendations or targeted marketing messages. This can help retailers increase sales and build customer loyalty.

Customer Experience 98

Customer Experience Inventory Management Target Market Shopping 98

Retail TouchPoints

JUNE 13, 2023

Agility in a dynamic market: Another key challenge is ensuring agility in our technology strategy. The retail market is highly dynamic, with changing customer expectations, emerging technologies and evolving business models. This involves personalized product recommendations, marketing messages and customer service.

Customer Experience 288

Customer Experience Inventory Management Marketing Consumer 288

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. Forget About Personalization, Focus on Relevancy.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Inside Retail

MARCH 3, 2024

DHL Supply Chain is delighted to sponsor the category of Omnichannel Retailer of the Year for retailers in Australia and New Zealand – an accolade that recognises retailers at the forefront of excellence in customer experience. According to Future Market Insights, the returnable packaging market worldwide is set to grow from US$129.7

Inventory Management 130

Inventory Management Customer Experience Returns Management 130

Retail TouchPoints

MARCH 15, 2024

Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. While customers come to browse the physical shelf, your digital shelf goes to the customer.

Inventory Management 264

Inventory Management Telecommunications Location Marketing 264

Tokinomo

MAY 20, 2024

Empower Your Employees with Data-Driven Decision Making: Delivering an exceptional retail experience is paramount. It's not just about offering great products; it's about crafting an environment where customers feel valued and engaged.

Shopping 264

Shopping Inventory Management Management Customer Experience 264

365 Retail

NOVEMBER 28, 2022

In an omnichannel retail environment, each retail format becomes an active contributor to a positive customer experience. In that context, different retail formats functionalities are enhanced, technologies integrated, and their management rethought. Adopting pop-up stores is ideal to test and experience the brand.

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Retail Focus

SEPTEMBER 17, 2024

Whether it’s maintaining your point-of-sale (POS) systems, overseeing your inventory management software, or ensuring smooth website functionality for eCommerce operations, having a reliable IT support team ensures everything works seamlessly.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

I Vend

NOVEMBER 10, 2021

Retail Customer Experience tells us that the top three home improvement chains in the US sold goods worth $54.67 McKinsey has identified a group of 25 companies who account for 91% of market capitalisation in the retail sector – and two of the top seven are home improvement and hardware retailers.

Customer Experience 52

Customer Experience Inventory Management Fulfillment Marketing 52

I Vend

MAY 8, 2024

The alcoholic drinks sector is a large and growing market that shows no sign of slowing down. Our modern POS for wine and liquor stores unlocks growth Read more The global at home alcoholic drinks market is worth $1070 billion and is growing at a compound annual growth rate (CAGR) of 4.4%.

Shrinkage 91

Shrinkage Inventory Management Payment Services Point of Sale 91

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 17, 2024

From improving communication and collaboration to streamlining processes and enhancing customer experiences, digital workplace solutions help retailers remain agile, organized, and customer-focused throughout the holiday rush. sales, logistics, and marketing). Streamline coordination between different departments (e.g.,

Inventory Management 91

Inventory Management Inventory Turnover Management Customer Experience 91

I Vend

APRIL 5, 2023

These five features combine to help you minimise cost, delight your customers and steal a march on your competition. So let’s take a look at how to use data to improve customer experience – here’s our top seven tips: #1 Connectivity In today’s joined-up world, connectivity is essential. from 2023 to 2030, taking it up to US $85.11

Customer Experience 52

Customer Experience Payment Services Point of Sale Inventory Management 52

Wiser

OCTOBER 10, 2024

However, implementing BOPIS isn’t without its challenges, particularly for CPG brands that need to balance online and in-store inventory demands. The Effects of BOPIS on CPG Brands Inventory Management Challenges One of the most significant impacts of BOPIS on CPG brands is the complexity it adds to inventory management.

Inventory Management 78

Inventory Management Management Consumer Promotions 78

Inside Retail

OCTOBER 1, 2023

Amie Larter of Inside Retail talked with Karlie Taylor, marketing manager at unified commerce platform Shopline, for this month’s Retail Untangled podcast series. She hopes AI will lead to more conversations between retailers and customers – and a higher average order value. “In How can we get our messages read and responded to?

Advertising 290

Advertising Inventory Management Customer Experience Marketing 290

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. These AI applications range from optimizing pricing and inventory management to fraud prevention.

Social Commerce 263

Social Commerce Inventory Management Customer Experience Payment Services 263

Retail TouchPoints

FEBRUARY 17, 2022

Chico’s FAS has entered a strategic partnership with solution provider fabric to improve its speed-to-market for initiatives designed to accelerate growth. Chico’s will leverage fabric’s technology, including omnichannel order management and inventory systems, to power its commerce offerings across the entire company.

Social Commerce 278

Social Commerce Inventory Management Boutique Shipping 278

Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

Inventory Management 122

Inventory Management Checkout Inventory Turnover Promotions 122

Retail Focus

OCTOBER 14, 2024

Here’s why product integrity is so important and how it influences the customer experience and business operations. Building Customer Trust and Loyalty Customers expect the products they order to arrive in perfect condition.

Returns 130

Returns Customer Experience Inventory Management Shipping 130