Retail TouchPoints

JULY 22, 2022

ShopStyle launched in 2007 with an innovative idea: creating a search engine focused solely on fashion. Fifteen years and two acquisitions later, the landscape of shopping-focused search engines has gotten crowded, with a host of new start-ups and major tech players like Google and Pinterest all looking to get in on the action.

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Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. Jane took advantage of this discovery by giving its home influencers fashion items, which led to impressive results.

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Inside Retail

OCTOBER 2, 2023

Global fast-fashion retailer, tick. We’ve all encountered those shopping centres that look and feel the same, no matter where you are in the world. Platform is the antithesis of a cookie-cutter shopping centre – indeed, it acts as a platform for independent brands to thrive. Major department store, tick. Supermarket giant, tick.

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Retail TouchPoints

MARCH 6, 2024

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. Reframing the Shopping Mall Brand Images from the main shopping mall area. They also wanted to “go beyond just buying products on shelves and reframing the customer experience.

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Retail TouchPoints

APRIL 22, 2024

JLL Retail Property Management has introduced a new virtual shopper agent named Cindy , designed to make the online experience more relevant and engaging at 13 of its shopping centers across the U.S. With her infectious voice and charming manner, she’s here to spill the tea on all things fashion and trends.

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Retail TouchPoints

NOVEMBER 12, 2024

Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of new shopping tools.

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Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. Using creators to market a holiday destination, makeup or fashion brand seems intuitive, given the products’ glamorous or experiential nature.

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Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., Throughout 2022 we will test a new frictionless and personalized shopping experience — from the fitting room to checkout,” said Alan Boehme, CTO at H&M Group in a statement.

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Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. The brand could easily take cues from its fashion peers and tap into the growing supply of emerging Y2K-obsessed content creators to drive buzz. The entire Go There campaign was fashioned around consumer insights.

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Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

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Retail TouchPoints

AUGUST 4, 2022

In addition to her marketing experience, Sadler also co-founded the subscription-based clothing clean-out service Retold Recycling , giving her a well-rounded background to now support ThredUP’s future growth. ThredUP is undeniably changing the way the world shops, and I’m eager to further the company’s mission,” said Sadler in a statement.

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Retail TouchPoints

SEPTEMBER 29, 2021

Shopping has been happening organically on TikTok for a while. This week, the social media platform introduced a sweeping set of new tools and advertising products — including product links , live shopping and even a full-service commerce solution — all aimed at expanding TikTok’s reach from culture and creation into commerce.

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Retail TouchPoints

NOVEMBER 14, 2023

Natura &Co will sell The Body Shop to Aurelius for £207 million ( $257.8 Aurelius has retail experience through investments in Footasylum , a UK-based fashion streetwear retailer, and global catering group LSG Sky Chefs. million ) in a transaction expected to close by Dec. 31, 2023, subject to customary regulatory approvals.

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Retail TouchPoints

MAY 25, 2022

Chanel plans to deliver personalized experiences to top-purchasing clients through dedicated boutiques as it builds upon strong FY2021 earnings of $15.6 Our biggest preoccupation is to protect our customers and in particular our pre-existing customers,” Philippe Blondiaux, Global CFO of Chanel told Business of Fashion.

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Inside Retail

JULY 31, 2024

Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. One of the biggest challenges facing the fashion industry today is fast fashion.

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Inside Retail

APRIL 29, 2024

Melbourne’s fashion capital Chadstone has been tapped as the second Australian location for New Balance’s UCC format store. The New Balance UCC (uncommonly common concept) store is redefining the traditional retail experience by placing people, not products, at the forefront of the retail experience.

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Retail TouchPoints

JULY 19, 2022

In June, Pinterest acquired AI-powered shopping platform The YES , and later that month Founder Ben Silbermann announced he was stepping down as CEO and that Bill Ready , formerly President of Commerce at Google, would be taking the helm. Julie Bornstein, Founder of The YES and now Chief Shopping Officer, Pinterest.

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Inside Retail

MAY 22, 2022

During Afterpay Australian Fashion Week this year, prominent fashion designer Daniel Avakian’s Resort 2023 runway show was a stroke of genius. The stunning couture collection entwined with cult fiction sent a strong message to the industry: The future of fashion is physical and digital.

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Retail TouchPoints

JULY 17, 2023

Stylitics has purchased Barcelona-based Wide Eyes , a visual AI solution for fashion and retail, to enhance its digital merchandising platform with image recognition and AI tech designed to drive easier product discovery and faster conversion. Terms of the deal were not announced.

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Inside Retail

NOVEMBER 9, 2022

The iconic Australian fashion and travel bag company has changed its name from Strandbags to Strand as part of a modernisation strategy that will affect every element of the business. We needed to move forward to become a fashion and lifestyle business, [and] shift perception through this new brand positioning,” McGahan said.

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Inside Retail

JULY 3, 2022

Australian fashion retailer Glue Store is expanding its portfolio, opening its first store in New Zealand and two more in Australia. Meanwhile, across the Tasman, Glue has opened a flagship store in South Australia and relocated its Melbourne CBD shop, which offers a 400sqm retail space, to the second level of Melbourne Central. “The

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Retail TouchPoints

MARCH 24, 2022

As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S. stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience. According to WWD , AMIRI is looking to expand its retail presence into Europe and Asia. .

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Inside Retail

JULY 3, 2024

Chinese fashion company Shein is significantly ramping up its marketing efforts in South Korea to capitalise on the country’s burgeoning e-commerce sector. It’s impossible to ignore Shein’s entry, and fashion marketplaces which also make money from hosting third-party sellers will probably be affected first,” Kustosz-Lee said.

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Retail TouchPoints

MAY 31, 2022

With so much activity online at the height of the pandemic — during which many people gladly took to shopping online for convenience and peace of mind — retailers have a windfall of customer data that can be leveraged to deliver better and more engaging shopping experiences. AI-powered personalized recommendations.

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Retail TouchPoints

MAY 9, 2024

At Misen, we are always looking for ways to improve our customer experience and optimize our processes,” said Michael Mahoney, CEO of Misen in a statement. Partnering with Cart.com gives us the speed, flexibility and most importantly, the transparency that we need to meet our customers wherever they are. ”

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Inside Retail

NOVEMBER 25, 2024

They were visible in malls, high streets, shopping centres, or online marketplaces. Over the last three years, Amazon has doubled its customer base in Australia, with 3.4 million Australians now shopping on the platform every month. Once, we knew our competitors. With an estimated$1.1

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Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods.

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Inside Retail

MAY 28, 2024

Liz Fraser is the brand president and CEO of Kate Spade New York and has had an extensive career in designer fashion. Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. We’ve had guests host engagement parties in stores.

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Inside Retail

DECEMBER 5, 2022

Melbourne brand Mimco has launched its new store concept in a return to Sydney’s CBD – and another at Chadstone Shopping Centre in Melbourne. . The Sydney store – at Westfield Sydney – offers a range of bags, jewellery, and accessories, and was designed in collaboration with the team at Doherty Design Studio. .

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Retail TouchPoints

DECEMBER 23, 2024

Roblox is a place where self-expression, fashion trends and digital culture are shaped, said Winnie Burke, Head of Fashion and Retail Partnerships for Roblox in an interview with Retail TouchPoints. The limited-edition collection featured hoodies and T-shirts designed with elements from the brands virtual offerings.

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Retail TouchPoints

MARCH 27, 2023

is partnering with digital fashion studio Lalaland.ai said “We know our customers want to shop with models who look like them, and we believe our models should reflect our consumers, which is why we’re continuing to diversify our human models. (LS&Co.) Founded in Amsterdam in 2019, Lalaland.ai in a statement. “We

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Retail TouchPoints

APRIL 20, 2023

Just this week, Saks Limitless hosted an exclusive pop-up shopping experience in Dallas, a key market for the program. On April 18 and 19, Saks Limitless clients were invited to shop from a specially curated selection of designer merchandise inside the private rooftop penthouse suite at the Joule Hotel in the heart of downtown Dallas.

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Inside Retail

AUGUST 22, 2023

The store, spanning 13000sqft, showcases the brand’s footwear collections, which include sneakers, dress flats, sandals, heels and boots, and serves as a community hub for events such as customer-led gatherings, beauty and fashion activations, philanthropic initiatives, and private shopping nights. “We

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Retail TouchPoints

DECEMBER 22, 2022

A team of judges — Alicia Esposito, Vice President of Content for Retail TouchPoints ; Anne Kong, Associate Professor, program coordinator for visual presentation and exhibition design at the Fashion Institute of Technology; and Judy Bell, Founder of Energetic Retail — analyzed the submissions and recognized the following brands for their work : .

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Retail Focus

OCTOBER 20, 2021

Landsec has today announced the official opening of international fashion retailer, ZARA, at One New Change, the premier retail and leisure destination in the City of London. This function also enables customers to book fitting rooms and locate items easily in store. Paul’s Cathedral.

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Retail TouchPoints

JANUARY 27, 2023

Our men’s business has experienced significant growth over the past several years, and Saks continues to be the destination that shoppers look to for the latest in men’s luxury fashion,” said Tracy Margolies, Chief Merchandising Officer at Saks in a statement.

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