Remove Customer Experience Remove Department Stores Remove Value Offer
article thumbnail

Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

Wiser

The convenience, variety, and value offered by online platforms presents a compelling proposition for consumers. Furthermore, the COVID-19 pandemic has played a significant role in this shift, with safety concerns prompting many to avoid crowded department stores.

article thumbnail

As John Lewis Partnership promises ‘significantly higher’ profits, why is it feeling so positive?

Retail Gazette

This time around the department store is using AI to help it match its prices to those at 25 retailers, including M&S, Next, Boots and AO.com. It might just be about growing spend from our existing customers,” he explains. “We expected it to be positive.

article thumbnail

Marks & Spencer Reports Strong Full-Year Results for 2024

365 Retail

We remained unswerving in our commitment to trusted value, offering customers exceptional quality at the very best price. Both businesses have now delivered 12 consecutive quarters of sales growth and this trading momentum gives us wind in our sails, and confidence that our plan is working.