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In our Connected Retail report, we also found that consumers largely agreed the economy slightly or significantly impacted their shopping decisions — so this isn’t just happening in subscriptions and memberships, and it isn’t just a mindset for this area; it’s happening in the rest of the retail space too,” Minkow explained. “So
With our lives increasingly pushed and shaped by digital convenience, productivity and efficiency, the role of physical retail has also transcended simple transactions. These frames sensory, emotional, cultural, digital and philosophical shape how humans (our customers) experience, interpret, and respond to the world around them.
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