Retail TouchPoints

OCTOBER 16, 2024

This development follows efforts by major brands like Wendy’s and Walmart to implement real-time pricing technologies, raising questions about AI and consumer protection, privacy, and fair practices. Benefits of AI Pricing for Retailers and Consumers For retailers, AI-driven strategies provide several benefits.

Consumer 306

Consumer Retailing Pricing Inventory Management Promotions 306

Retail TouchPoints

NOVEMBER 26, 2024

There are many reasons why consumers choose the products they buy and the brands they buy them from. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions. That’s called loyalty.

Consumer 290

Consumer Customer Experience Marketing Promotions 290

Inside Retail

MAY 2, 2024

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

Consumer 255

Consumer Shopping Supermarket Promotions 255

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 324

Consumer Merchant Services Sporting Goods Promotions 324

Retail TouchPoints

MAY 16, 2024

Personalization is the cornerstone for providing excellent consumer experiences in healthcare (and many other forms of retail). Bespoke statement designs and calls to action also promote faster payments. Patient Surveys: Retailers always want to know what their consumers are thinking, so surveys are absolutely essential.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

JULY 3, 2024

Two brands known for their commitment to sustainability, Grove Collaborative and Blueland , are marking Plastic-Free July with new tools and a fun consumer campaign, respectively.

Promotions 264

Promotions Consumer Shopping Customer Experience 264

Inside Retail

SEPTEMBER 24, 2024

It is vital we give consumers the absolute best experience possible whether it is online or at retail, and we will continue to learn how best to deploy DTC across the region accordingly. PF: At Mattel, we have a deep-rooted legacy in Asia Pacific, and we view our consumers as dedicated fans.

Consumer 277

Consumer Planning Promotions Marketing 277

Retail TouchPoints

MARCH 13, 2024

” Wayfair also plans to give away a total of $250,000 to empower consumers to create a space that reflects their own personal style. .” ” Wayfair also plans to give away a total of $250,000 to empower consumers to create a space that reflects their own personal style. The promotion will run through March 16, 2024.

Consumer 257

Consumer Outdoor Promotions Location 257

Retail Wire

AUGUST 11, 2024

Last month, Taco Bell revealed plans and general details about their new promotion, "The Cantinas."

Consumer 260

Consumer Promotions Planning 260

Retail TouchPoints

APRIL 30, 2024

Aimed at “honoring the totality of women” by providing a fabric-first approach and products that emphasize quality and versatility, the new product and merchandising strategy is part of a three -year brand transformation based on consumer research and outreach.

Promotions 260

Promotions Apparel Marketing Consumer 260

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. When Wish debuted in 2010 it took the U.S. Now the platform is launching its first major sales event , dubbed “330” or “Wishmas.”

Planning 338

Planning Consumer Shipping Shopping 338

Retail Focus

NOVEMBER 26, 2024

Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. This paradox signals a growing trend: influencers can both entice and deter consumers. “In Influencer Red Flags For The Consumer: Beware of ‘Over-Sponsored’ content.

Promotions 246

Promotions Consumer Advertising Marketing 246

Retail TouchPoints

JULY 22, 2024

Northwell Health , the largest health system in New York State, will partner with Instacart Health to expand access to nutritious food, beginning with a focus on moms-to-be in communities that have long-standing disparities in maternal care.

Promotions 278

Promotions Customer Experience Fulfillment Consumer 278

Retail TouchPoints

JANUARY 6, 2023

consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker. Promotions can be Effective in this ‘Deal-Seeking’ Environment.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Retail TouchPoints

MAY 3, 2024

The Ulta Beauty Charitable Foundation , a 501(c)(3) affiliated with the beauty retailer, is committing more than $3 million this year to nonprofit partners focused on the mental health and well-being of women and teens.

Beauty and Health 264

Beauty and Health Promotions Planning Customer Experience 264

Retail TouchPoints

NOVEMBER 27, 2024

But consumers are demanding in other ways, too. According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. Digital channels are alive with opportunities to dazzle consumers. But where does that leave your marketing strategies for the humble shop floor?

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

JUNE 17, 2024

Today, marketing programs are more comprehensive and measurable than ever, inclusive of apps, social media accounts, finely tuned promotions, influencer collabs, gift cards and more. In general terms, it is a digital promotion that is activated by using a specific payment card, website or app to make the purchase.

Merchant Services 264

Merchant Services Promotions Consumer Marketing 264

Retail TouchPoints

DECEMBER 26, 2023

Retailers started promotions early this season, giving consumers time to hunt for the best deals and promotions,” said Steve Sadove, Senior Advisor for Mastercard and former CEO and Chairman of Saks Incorporated in a statement. Apparel sales grew 2.4% respectively.

Jewelry 299

Jewelry Payment Services Apparel Promotions 299

Inside Retail

NOVEMBER 10, 2024

“During the quarter, promotional intensity lifted across the sector as customers became increasingly value conscious,” said Steve Donohue, Endeavour Group MD and CEO. The company ended the quarter with 1725 stores after opening three new BWS stores and closing six.

Promotions 261

Promotions Accounting Consumer Shopping 261

Retail Focus

DECEMBER 3, 2024

Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

Consumer 147

Consumer Retailing Pricing Returns Promotions 147

Retail TouchPoints

NOVEMBER 7, 2024

In fact, 54% of marketers planned to activate their 2024 holiday campaigns in Q3. But consumers have spoken, and 89% think pre-October is “too early” for brands to launch their Christmas marketing campaigns, according to new data from brand tracking company Tracksuit. RTP: Consumers are especially mindful of value this year.

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail TouchPoints

OCTOBER 3, 2024

In consumer goods, the pet category can often be impervious to macroeconomic events that cause consumers to tighten their wallets. The study added that a 25% rise in the price of pet food and an 11% rise in the cost of vet care is causing concern among consumers. keep consumers happy, but economic times are dampening the mood.

Promotions 261

Promotions Consumer Sporting Goods Accessories 261

Inside Retail

NOVEMBER 25, 2024

Although there were early signs that the economy is starting to improve, these were not enough to encourage consumers to spend more during the quarter, Young continued. The next few weeks are critical for retailers with key sales periods, including the Black Friday sales and Christmas promotions.

Consumer 130

Consumer Supermarket Promotions 130

Inside Retail

MARCH 17, 2024

The Australian Competition and Consumer Commission (ACCC) has blocked a Bakers Delight plan to install a new product price tiering system for a range of promotional products in its new point-of-sale system. Bakers Delight’s new PoS system will not allow for product or price modification of discount promotions.

Planning 272

Planning Promotions Point of Sale Consumer 272

Inside Retail

APRIL 10, 2024

Cost-of-living has gone from crunch to crisis and with this new economic reality has come new consumer behaviours. By identifying new trends in how consumers are making purchase decisions around promotional discounts and impulse purchases, retailers can meet the consumer where their budget is and potentially bend it.

Promotions 246

Promotions Consumer Checkout Shopping 246

Retail TouchPoints

SEPTEMBER 25, 2024

As Retail TouchPoints has reported , discounting is expected to drive both the timing and amount of holiday spend this year, as inflation-weary consumers time their purchasing to promotional periods. YoY) are both expected to outpace Cyber Monday in year-over-year growth as consumers embrace earlier deals. billion , up 9.9%

Sporting Goods 280

Sporting Goods Consumer Promotions Accounting 280

Retail TouchPoints

MAY 2, 2024

A recent Coresight Research consumer survey revealed that nearly three in five ( 56.9% ) of surveyed consumers are members of at least one loyalty program, and more than half spend more with retailers once they join their loyalty program — a net 39.5% As a whole, loyalty programs are quite popular. higher spend overall.

Payment Services 289

Payment Services Consumer Promotions Customer Experience 289

Inside Retail

NOVEMBER 18, 2024

The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”

Supermarket 246

Supermarket Promotions Consumer Accounting 246

Retail TouchPoints

OCTOBER 31, 2024

Earlier this year, Google added compelling new features to Google Wallet to help consumers get more out of their mobile wallet passes. With this update , developers can send wallet notifications, letting consumers receive notifications about any updates to cards or passes stored in their mobile wallet.

Marketing 297

Marketing Customer Experience Consumer Point of Sale 297

Retail TouchPoints

NOVEMBER 29, 2024

Certain categories seem to work best with social commerce: Consumer packaged goods (CPG), fashion, beauty, and health and wellness. Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. Cultivating KOCs (key opinion consumers, a.k.a.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278

Inside Retail

SEPTEMBER 30, 2024

The FMCG subscription box market in Australia has shown strong growth over the past few years, driven by increasing consumer demand for convenience and personalisation, the continued rise of e-commerce, and sustainable practices. The integration of technology into subscription services has also been a growth driver.

Marketing 246

Marketing Beauty and Health Promotions Customer Retention 246

Retail TouchPoints

FEBRUARY 2, 2024

Steve Jobs once famously said that his job was to figure out what consumers want before they know they want it. It’s pretty simple, but it requires extreme collaboration across all the potential [channels] and technologies that touch a consumer to be successful.” As was often the case, Jobs was ahead of his time.

Payment Services 317

Payment Services Consumer Accounting Promotions 317

Retail TouchPoints

AUGUST 19, 2024

This can be done through the effective use of granular data, which will in turn help retailers maintain customer loyalty and keep their revenues steadier, regardless of fluctuations in national consumer spending rates. Even worse, these promotions often fail to clear the desired inventory at all.

Consumer 306

Consumer Markdowns Promotions Advertising 306

Inside Retail

OCTOBER 17, 2024

According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores. Customers were required to take out a credit card, such as the Latitude Go Mastercard, to purchase goods.

Finance 306

Finance Payment Services Advertising Accounting 306

Retail TouchPoints

APRIL 18, 2024

Through the new RMN, brands that sell at ARG’s more than 1,400 independent grocers will be able to connect directly with the 22 million consumers those retailers serve via digital and in-store campaigns. We are leveraging our consumers and our collective $16.5 billion in retail sales.

Grocer 264

Grocer Advertising Promotions Point of Sale 264

Inside Retail

NOVEMBER 27, 2024

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. However, many consumers only appear willing to buy if there’s a significant markdown involved, so where does that leave retailers?

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Inside Retail

NOVEMBER 5, 2024

The Australian Competition and Consumer Commission (ACCC) will live stream its upcoming public hearings for the supermarkets enquiry, scheduled from November 7 to 22. The public hearings will examine how retail prices relate to wholesale and farmgate prices, aiming to address the impact of these practices on consumers and suppliers alike.

Supermarket 264

Supermarket Wholesale Retailing Pricing Promotions 264