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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

As ever, retailers need to offer compelling reasons for consumers to visit and then ensure the in-store experience doesn’t let them down. . Consumers expect choice, availability and convenience which requires agile supply chain solutions. Supply Chain Resilience.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

Classes can be offered by almost any retailer that sells a product. And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. It has been over 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style.

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Want to See Success in 2025? Answer These 5 Questions

Retail TouchPoints

If the events of 2024 taught us anything, its that value can mean many different things depending on a consumers demographics, psychographics and cultural context. Moreover, what they find valuable from a retail or product perspective can depend both on the product category or their mindset at a specific point of time.