Retail TouchPoints

MAY 20, 2022

The screen also can display order histories from previous shopping trips, and shoppers can scan and pay with credit cards rather than using manned or unmanned checkout lanes. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”. in a statement.

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Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

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Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. It doesnt matter how fresh and fun your store looks, if it doesnt have the products and experience consumers want, they wont be back. billion acquisition of Whole Foods.

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Checkout Grocer Kiosk Promotions 272

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) In 2022, grocers will need to become digital-first.

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Grocer Payment Services Checkout Shipping 321

Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. believe open air shopping centers with the right mix of retailers are more important than ever before.

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Location Shopping Fulfillment Grocer 328

Retail TouchPoints

JANUARY 31, 2023

Indeed, price was the top consumer need across all income brackets , including 66% of people making $50,000 to $74,999 and 53% making more than $200,000. COVID-19 dramatically increased the percentage of Americans shopping online for groceries, from 39% to 50% of the country — an 11-point rise. Over the six-year history of the U.S.

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Grocer Wholesale Consumer Promotions 298

Retail TouchPoints

JUNE 13, 2024

However, this void also presents a significant opportunity for grocers. With customers increasingly returning to in-store shopping, grocery stores are now in a prime position to reclaim and expand their share of the alcohol market. Gone are the days of the cumbersome mail-in rebate form and long waits for redemption.

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Marketing Grocer Consumer Promotions 269

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. stores to cross every item off their lists.

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Grocer Checkout Customer Experience Promotions 162

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

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Payment Services Grocer Fulfillment Shipping 264

Inside Retail

OCTOBER 5, 2024

“The high trust ratings for Aldi, and independent grocer IGA (13th), show that the distrust for the two majors is not industry-wide, as it is their brands specifically which have become associated with ‘price gouging, high profits and corporate greed’ over the last year whereas as their closest competitors haven’t,” said Levine.

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Inside Retail

JUNE 4, 2024

But how is a brand known for selling $88 jars of sea moss managing to capture consumers’ attention and their wallets, especially considering current economic circumstances? Of course, Erewhon is not targeting consumers trying to reduce their weekly bills by shopping at value grocers. percent, to reach an estimated $8.47

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Grocer Consumer Fashion Marketing 278

Inside Retail

JANUARY 3, 2023

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. .

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Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

SEPTEMBER 10, 2020

For a long time, retail consumer data-gathering was a game rigged for big players. As a report from consulting firm Catalina showed, 90 of the top 100 consumer packaged goods companies lost market share to smaller brands in recent years. Many of these smaller brands are benefiting from changes in consumer panels. Not anymore.

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Consumer Marketing Grocer Shopping 198

Retail TouchPoints

AUGUST 21, 2024

Rising costs created unprecedented challenges for grocers as dollar stores made their moves into the grocery space. While traditional grocers can’t undercut dollar store prices, they can amplify the benefits that dollar stores notoriously don’t have — quality and convenience, including expanded services and meal options.

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Grocer Merchant Services Marketing Consumer 277

Inside Retail

MARCH 21, 2024

Armadale’s High Street has become one of the most expensive shopping destinations in Melbourne and the row of retailers is essentially a who’s who of Australian fashion. All the connotations that come with high street shopping carry through to Armadale’s High Street with its pedestrian walkways lined with shops.

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Shopping Fashion Boutique Grocer 246

Retail TouchPoints

JUNE 6, 2022

As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model. In China small local shops, known as “neighborhood retail,” are big business, generating 1.3 A New Kind of ‘Neighborhood Retail’.

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Grocer Inventory Turnover Fulfillment Shopping 321

Retail TouchPoints

FEBRUARY 23, 2023

Instacart has expanded the offerings under its Instacart Platform umbrella, a suite of enterprise-grade technologies designed to help grocers with their digital transformations. This will further unlock new digital revenue streams for our business, impacting our bottom line.”

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Management Grocer Fulfillment Wholesale 263

Retail TouchPoints

SEPTEMBER 21, 2020

The partnerships will let select shops in each of the five boroughs begin offering their inventory online and via local delivery, a functionality they didn’t previously have. Each store also will become part of the solution provider’s ongoing consumer marketing campaigns, which can help boost digital traffic.

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Grocer Consumer Shopping Marketing 311

Retail TouchPoints

SEPTEMBER 22, 2021

This is about bringing delight and inspiration to digital shopping to make online experiences as fun as discovering new products in our stores.”. With swipeable, shoppable interactivity, consumers can engage directly with brand and product videos. Albertsons Cos.’

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Grocer Advertising Consumer Shopping 290

Retail TouchPoints

AUGUST 31, 2020

Some companies are still doing well despite a relative lack of e-Commerce infrastructure, but even they are expected to level up as consumer behaviors continue to evolve. For example, discount grocers have remained strong for the past decade — even with their old-fashioned approaches to brick-and-mortar.

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Consumer Shopping Sporting Goods Outdoor 159

Retail TouchPoints

JUNE 3, 2022

Albertsons has introduced consumer-generated ratings and review functionality on 11 of its banners’ sites, including Safeway , Vons , Jewel-Osco and Shaw’s. We’re proud to be one of the first grocers to offer this authentic conversation with our shoppers about their favorite products.”. in a statement.

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Grocer Customer Experience Planning Shopping 304

Retail TouchPoints

OCTOBER 26, 2020

Consumers fear for their health and they fear for their finances, especially today with what is around 20 million. The challenge that puts on retailers is, ‘ How do I convince this finicky consumer that it’s safe to do business with me? ’. They’re shopping with just about any retailer now. people still without jobs.

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Grocer Consumer Promotions Fashion 336

Retail TouchPoints

SEPTEMBER 10, 2024

Health-focused online grocer Thrive Market plans to launch a retail media network powered by Instacart ’s Carrot Ads solution. “This partnership redefines how our members can find products that fit their family’s needs, reducing the cognitive load and making shopping easier with Instacart’s Carrot Ads solution.”

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Marketing Advertising Grocer Consumer 272

Retail Focus

AUGUST 6, 2024

Original research of over 1,000 UK shoppers by Pricer showed that discounter switching remains rife, with 65% now having switched some or all of their food shop to Aldi or Lidl, a rise of +4 percentage points year-on-year.

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Supermarket Consumer Shopping Grocer 148

Inside Retail

SEPTEMBER 10, 2024

Freshippo’s items will be available through Ebest’s shopping app and website, with a product selection tailored to the Australian market, including Chinese delicacies such as snacks, juices, tea drinks, and culinary sauces.

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Supermarket Grocer Consumer Location 261

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list. locations in August 2024.

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Retail TouchPoints

MAY 22, 2024

Target will lower the everyday prices of approximately 5,000 frequently shopped items. Consumers will see lower prices on products including milk, meat, bread, soda, fresh fruits and vegetables, peanut butter, coffee and diapers. Labor Department’s Consumer Price Index. For April 2024, overall inflation increased by 0.3%

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Grocer Consumer Shopping Customer Experience 263

Retail TouchPoints

JULY 6, 2022

These creators, whether nano-, micro- or macro-influencers, have cultivated communities who eagerly consume their content and hang onto every product recommendation they make. And because they have a guided experience that’s driven by Galeries Lafayette’s employees, consumers ultimately feel more confident in their purchase decisions. .

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Social Commerce Jewelry Grocer Consumer 305

Retail TouchPoints

MAY 7, 2024

What these retailers are all excited about is getting in front of an incremental consumer. DoorDash has over 37 million monthly active consumers and something like 17 million of them are DashPass subscribers. Over 20% of our consumers are now shopping across multiple categories, and that number continues to increase year over year.

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Merchant Services Grocer Fulfillment Sporting Goods 278

Retail TouchPoints

APRIL 1, 2024

And consumers appear to be on board with the expansion, with the company reporting that one in every five monthly active users ordered from a non-restaurant category in 2023. What all these retailers are excited about is getting in front of an incremental consumer ,” said Hannon in an interview with Retail TouchPoints.

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Grocer Supermarket Consumer Shopping 253

Retail TouchPoints

JULY 9, 2024

The company estimates that more than 80% of the UK population now has access to Co-op grocers through its owned ecommerce site or through various delivery partners, including Just Eat, Uber Eats and Deliveroo. In March 2024, Co-op rolled out its own membership program to give consumers access to exclusive offers, discounts and events.

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Grocer Fulfillment Shipping Shopping 286

Retail TouchPoints

MAY 3, 2024

The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences. . “Embracing new revenue streams through Storefront Pro offers us a solid foundation to enhance our business online.

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Grocer Advertising Management Consumer 289

Retail Gazette

DECEMBER 14, 2023

The grocer plans to replace self-service with more employee-manned checkouts and pay points across stores, under its ongoing store renovation programme. Retail Gazette explores why Booths is going against the grain, why shoppers have such a love-hate relationship with self-service, and whether more grocers could scrap them.

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Checkout Grocer Supermarket Shopping 126

Retail TouchPoints

OCTOBER 5, 2023

Today, thanks to the creativity of chains like Target, Costco, Publix, Whole Foods, Wegmans, Trader Joe’s and Walmart, consumers no longer see private-label products as inferior copycats. But other grocers and retailers are not Target. Why should a value grocer that operates in lower-income areas mimic these looks?

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Grocer Specialty Retailers Consumer Marketing 263

Retail TouchPoints

MARCH 6, 2023

Two dedicated ear-piercing studios in the Paris store also showcase the service, and an in-store content creation studio invites consumers to get creative. Full of immersive experiences and innovative touches, we’re inviting consumers to have fun, experiment and co-create with Claire’s.”

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Grocer Fashion Jewelry Location 306

Retail TouchPoints

APRIL 12, 2023

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits.

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Supermarket Grocer Customer Retention Checkout 264

Inside Retail

JUNE 24, 2024

Retailers have always denied treating suppliers badly, but the Australian Competition and Consumer Commission has found compelling evidence of exploitation and unconscionable conduct which has been accepted by the Federal Court. The Australian Competition and Consumer Commission has experience with divestiture of supermarkets.

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Grocer Supermarket Telecommunications Consumer 130