Retail TouchPoints

JUNE 13, 2024

However, this void also presents a significant opportunity for grocers. Drizly’s demise not only gives grocers the chance to lead in the alcohol retail sector but also to connect more deeply with the community. Here are three key steps grocers can take to regain customer loyalty and strengthen their position in the market.

Marketing 268

Marketing Grocer Consumer Promotions 268

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

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Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list. locations in August 2024.

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Fulfillment Supermarket Grocer Store Operations 278

Retail Focus

AUGUST 6, 2024

Regionally, Londoners were the most likely to change their allegiance away from the traditional grocers and swap to Aldi or Lidl (81%), compared to 60% in the Midlands and 67% in the North. Peter Ward, UK Country Manager for Pricer, commented: “Overwhelmingly, our research shows a growing diffraction in supermarket loyalty among consumers.

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Supermarket Consumer Shopping Grocer 147

Retail TouchPoints

JANUARY 31, 2023

Indeed, price was the top consumer need across all income brackets , including 66% of people making $50,000 to $74,999 and 53% making more than $200,000. Personalized prices, promotions and rewards also became 3X more important at driving overall price perception compared to 2019. selling everyday food and non-food household items. “In

Grocer 298

Grocer Wholesale Consumer Promotions 298

Mass Relators

JULY 28, 2021

ARLINGTON, VA — The grocery industry has an opportunity to expand its share of consumers’ total food spending by improving its foodservice offerings, according to a new analysis by FMI, the food industry association. Grocery foodservice is at a competitive inflection point when we look at the state of the U.S.

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Grocer Kiosk Health & Wellness Consumer 105

Inside Retail

JULY 26, 2021

This data helps consumers make conscious purchasing decisions based on their dietary, health, and cultural requirements. The demand for labelling is being driven by consumers. Consumers will vote with their feet. People increasingly expect information on food provenance to make more conscious purchasing decisions.

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Grocer Supermarket Consumer Management 130

Retail Focus

JUNE 29, 2023

The store is now the channel where consumers are most likely to make impulse purchases, according to the latest research from ADvendio , the leading omnichannel advertising solution provider. The digital displays feature animated content to support in-store campaigns and new product launches and complement traditional POS promotional assets.

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Consumer Shopping Grocer Promotions 130

Mass Relators

DECEMBER 15, 2022

Southeastern Grocers Inc. The outlet is the first of three new Winn-Dixie stores the grocer is opening to support economic growth in its communities. Our goal is to positively impact our local communities through service, both inside and outside our stores,” Southeastern Grocers president and CEO Anthony Hucker said.

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Grocer Supermarket Promotions Shopping 52

Retail Gazette

JUNE 3, 2024

Lidl has promoted head of campaigns and media Joanna Gomer to its new marketing director. Her promotion follows Claire Farrant’s departure in September 2023 to head up marketing for BP’s mobile and convenience retail business across Europe. She takes on the role with Lidl at a high.

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Promotions Marketing Grocer Supermarket 52

Retail TouchPoints

JULY 14, 2023

To combat this, along with the rising costs of printing, grocers are increasingly taking their circulars digital, placing them on their websites and apps. Our pilot is replacing traditional digital circular ads with dynamic ad campaigns across Facebook and Instagram to meet more consumers where they are.

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Advertising Grocer Promotions Supermarket 244

Mass Relators

JUNE 17, 2024

Consumables recently accounted for about 80% of total sales at DG, and the company’s research suggests that it offers a price advantage over most food and drug retailers, with prices that are competitive with even the largest discount retailers. mass retailer or grocer. Store brand sales increased 4.7%

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Consumer Accounting Grocer Promotions 98

Mass Relators

MARCH 25, 2024

Duffy, who spoke during a recent webinar sponsored by FMI and the Acosta Group, talked about how the association is working to lay the groundwork for grocers to become a destination for nonfoods. How do we connect with the consumers? What is the strategic plan that we need to lay out going forward? So, it’s a little different strategy.

Grocer 45

Grocer Beauty and Health Supermarket Promotions 45

Mass Relators

JULY 21, 2021

TRxADE Health’s Bonum Health unit has signed a Telemedicine Service Distribution Deal with Southeastern Grocers Inc., In the states that Winn-Dixie serves customers, the uninsured totals represent an average of 21% of all consumers. TAMPA, Fla.

Grocer 52

Grocer Supermarket Promotions Consumer 52

Inside Retail

JUNE 14, 2023

RedMart by Lazada, Singapore’s first fully digital grocer, recently released the findings of its latest research into Singaporean grocery shopping and restocking habits. He believes that encouraging consumers to buy in bulk at lower prices could also help, as delivery is provided.

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Marketing Grocer Promotions Consumer 246

Retail Gazette

JANUARY 15, 2024

The grocer’s Health Menu range brings more than 45 new products across all eating occasions to stores, created by Asda’s in-house nutritionists and expert chef team. Running from 23 January to 25 January on Islington High Street, London, all the proceeds will go towards the retailer’s charity partner, Tickled Pink.

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Supermarket Promotions Grocer Management 119

Retail Gazette

NOVEMBER 7, 2023

Grocery price inflation has fallen to single digits for the first time in 16 months, providing some relief for consumers as the key Christmas shopping period nears. Prices across grocers were 9.7% “Consumer spending on promotions has now hit 27.2% “Consumer spending on promotions has now hit 27.2%

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Grocer Promotions Consumer Shopping 137

Retail Gazette

SEPTEMBER 15, 2023

The supermarkets faced backlash after the consumer group Which? However, both grocers have denied the accusations. It revealed roughly a third of the member-only promotions could only be bought at their “regular” price under half of the time period. Other “key problems” found by Which?

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Grocer Supermarket Promotions Consumer 111

Retail Gazette

OCTOBER 2, 2023

Amid the current cost of living , supermarkets have been engaged in price wars, vying to attract and retain customers through a range of discounts, promotions, and loyalty programs to entice shoppers. ‘We expect shop price inflation to continue to fall over the rest of the year.

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Grocer Supermarket Promotions Shopping 105

Retail TouchPoints

MARCH 6, 2023

An ear-shaped “chandel-ear” designed by Formichetti welcomes shoppers and highlights the brand’s #EarPrint campaign promoting its ear-piercing services. Two dedicated ear-piercing studios in the Paris store also showcase the service, and an in-store content creation studio invites consumers to get creative.

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Grocer Fashion Jewelry Location 306

Retail Gazette

FEBRUARY 27, 2024

Sainsbury’s and Iceland were the only two supermarkets to attract more shoppers last month as the grocery sector upped its efforts to draw in cash-strapped consumers.

Grocer 59

Grocer Supermarket Promotions Marketing 59

Retail Gazette

JULY 24, 2024

Discounter Aldi, who overtook Morrisons as the UK’s fourth largest grocer in 2022, saw its market share sink to 10.5%, from 10.9% NIQ’s UK head of retailer and business insight Mike Watkins said: “The three major things that influence how shoppers spend are the weather, events and increased promotional activity. “In respectively.

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Marketing Supermarket Grocer Promotions 121

Retail TouchPoints

APRIL 12, 2023

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits.

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Supermarket Grocer Customer Retention Checkout 264

Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. For example, a customer can scan a 2D barcode on a package of pasta sauce and instantly view ingredients, allergens, recipes and promotions. Who doesn’t want that?

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Merchant Services Inventory Management Grocer Customer Experience 279

Wiser

MAY 14, 2018

The world of brick and mortar retail still accounts for the vast majority of consumer spending, and there are some segments of the retail industry that are not only going strong, but are here to stay. . What will make the difference in the space this year is the attention that grocers pay to the overall Customer Experience (CX).

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Grocer Accounting Supermarket Marketing 68

Retail TouchPoints

JUNE 6, 2022

As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model. Where Chinese consumers do need some convincing, however, is in buying fresh produce online. So many people rely on our network during lockdowns.”.

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Grocer Inventory Turnover Fulfillment Shopping 320

Retail Gazette

SEPTEMBER 10, 2024

Ocado retained its title as the fastest growing grocer for the seventh consecutive month as it nabbed more market share over the period. over the last four weeks, but its head of retail and consumer insight Fraser McKevitt warned “shoppers’ financial confidence hasn’t risen with it”. While Lidl enjoyed a 9.1% Sales jumped 12.9%

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Marketing Grocer Promotions Consumer 111

Mass Relators

JANUARY 31, 2022

The challenges for most other retailers are significant, but a number of midsize grocers gained momentum by understanding their customers better and differentiating their offering accordingly. Second quartile grocers have opportunities to also rise rapidly in the rankings by reinventing their relationships with their customers.

Grocer 52

Grocer Marketing Wholesale Shopping 52

Retail Gazette

DECEMBER 12, 2023

The consumer intelligence company found promotional activity rose 25%, up from 23% last year, as inflation slowed. Meanwhile, promotional spend was pushed to its highest level since February 2020. The news comes as total till sales growth at UK supermarkets have slowed 6.8% Online grocery shopping sales grew 8.2% compared to 11.2%

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Supermarket Promotions Grocer Shopping 105

Retail Gazette

AUGUST 5, 2024

The grocer said it “will be able to help speed up the customer journey” by receiving real-time data and analytics while harnessing the power of AI for sales analysis, estimating future store performance, colleague productivity and cash management.

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Checkout Shopping Grocer Point of Sale 111

Retail Gazette

FEBRUARY 20, 2024

Tesco will update how it displays Clubcard prices following criticism from consumer group Which? that claimed the promotions made it difficult for shoppers to spot the best deals. Previously, Tesco had only provided the unit price for products sold without Clubcard promotions. However, consumer group Which?

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Grocer Promotions Supermarket Consumer 98

Retail TouchPoints

OCTOBER 26, 2020

Consumers fear for their health and they fear for their finances, especially today with what is around 20 million. The challenge that puts on retailers is, ‘ How do I convince this finicky consumer that it’s safe to do business with me? ’. It’s no longer ‘I always go to the same grocer every week.’

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Grocer Consumer Promotions Fashion 336

Retail TouchPoints

JULY 8, 2021

According to Merkle’s 2021 Loyalty Barometer report , 81% of consumers want relationships with their favorite brands. For emotional impact, experiences must be quick and immersive, resulting in moments that deliver a positive jolt of excitement, utility or enjoyment to consumers. They must be relevant. They must be ownable.

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ATS Grocer Fulfillment Shipping 264

Retail Focus

AUGUST 22, 2023

Over a quarter (27%) of UK consumers would question their loyalty to a grocer if out-of-stocks became a regular occurrence and a further 21% would abandon their shopping mission and leave the store without buying other items in their basket if they experienced a gap on shelf.

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Grocer Supermarket Store Operations Customer Experience 130

Retail TouchPoints

APRIL 25, 2024

This involves grouping a variety of retailers and/or grocers into a consortium-like structure and integrating the data from each to develop a more comprehensive view of the customer. This allows them to merge smaller, disparate data sets in real time, providing a more detailed view of consumer behavior.

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Advertising Grocer Marketing Consumer 270

Retail Gazette

JANUARY 30, 2024

The Competition and Markets Authority has launched an investigation into loyalty pricing by supermarkets following accusations that the grocers were make savings appear better than they are. Click here to sign up to Retail Gazette‘s free daily email newsletter

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Grocer Supermarket Promotions Marketing 59

Retail Gazette

JULY 18, 2023

Grocery price inflation has seen its biggest drop since it peaked in March thanks to an influx of supermarket promotions helping to bring down prices. The change comes as spending on promotions increased for the first time in two years, accounting for 25.2% Inflation fell for the fourth consecutive month to 14.9%

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Supermarket Grocer Promotions Accounting 97