Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

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Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

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Payment Services Grocer Fulfillment Shipping 264

Inside Retail

DECEMBER 1, 2022

Traditional fulfilment has been evolving for a long time. In the 60s people would call their fish ‘n’ chip shop or grocer ahead of time to arrange their order. Forward-thinking retailers have always been looking for engaging ways to help their businesses stand out via their fulfilment options.

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Fulfillment Grocer Shopping Fashion 130

Retail TouchPoints

FEBRUARY 23, 2023

Instacart has expanded the offerings under its Instacart Platform umbrella, a suite of enterprise-grade technologies designed to help grocers with their digital transformations. This will further unlock new digital revenue streams for our business, impacting our bottom line.”

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Management Grocer Fulfillment Wholesale 263

Retail TouchPoints

JULY 9, 2024

Store Assist is designed to digitize and streamline online order fulfilment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last -mile delivery orders and even third-party marketplaces.

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Grocer Fulfillment Shipping Shopping 286

Retail TouchPoints

APRIL 18, 2024

Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

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Grocer Fulfillment Marketing Consumer 264

Retail TouchPoints

MARCH 24, 2022

Instacart already powers the ecommerce and fulfillment experience for hundreds of retailers across North America. Now the online grocery marketplace has launched a suite of technologies to help its partners continue their digital transformation with new fulfillment , advertising and insights capabilities.

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Grocer Fulfillment Advertising Marketing 278

Retail TouchPoints

MAY 7, 2024

What these retailers are all excited about is getting in front of an incremental consumer. DoorDash has over 37 million monthly active consumers and something like 17 million of them are DashPass subscribers. Over 20% of our consumers are now shopping across multiple categories, and that number continues to increase year over year.

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Merchant Services Grocer Fulfillment Sporting Goods 278

Mass Relators

APRIL 14, 2021

CINCINNATI – Kroger announced that the first of 20 customer fulfillment centers (CFC) it is developing in partnership with British online grocer Ocado Group PLC is ready to fulfill orders from online shoppers. ” The post Kroger unveils first Ocado-powered fulfillment center appeared first on MMR: Mass Market Retailers.

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Fulfillment Grocer Accounting Consumer 98

Inside Retail

JUNE 28, 2021

Micro-fulfilment centres (MFCs) are the next step in creating a harmonious omni-channel supply chain. Ongoing shifts in the retail landscape, driven by e-commerce, along with changing consumer demands and expectations, are creating an increased need for fast, efficient local fulfilment.

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Grocer Fulfillment Point of Sale Consumer 191

Retail TouchPoints

JULY 20, 2022

Save A Lot has entered a new partnership with RangeMe to scale the discount grocer’s sourcing efforts for new and innovative products. The deal will help Save A Lot fulfill its mission of providing consumers with products that meet their needs via new product discovery of emerging and established brands.

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Grocer Fulfillment Marketing Management 305

Star Miconics

MARCH 8, 2024

Consumers are sold on the convenience of food delivery. Restaurants must fulfill orders placed online through their websites or apps and third-party delivery services in addition to orders at the table, counter, drive-thru, or self-service kiosks. Grocers have repurposed space and reallocated labor to manage online orders.

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Fulfillment Kiosk Grocer Point of Sale 52

Mass Relators

SEPTEMBER 12, 2022

Consumers flocked online for essential purchases, adding $102.08 Overall in 2021, consumers spent $870.78 To help answer that question and keep up with this growth between now and then, grocers need to upgrade their e-commerce platforms — and functionality — with scalable and integrated solutions. billion online with U.S.

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Grocer Merchant Services Fulfillment Supermarket 52

Retail TouchPoints

JULY 19, 2021

Uber has found partners in regional supermarkets like Southeastern Grocers and recently started a relationship with Albertsons Companies that will offer delivery from 1,200 stores under more than half a dozen banners. Today nearly 3 million consumers order groceries and other essentials each month through Uber, and we’re just getting started.

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Planning Grocer Supermarket Fulfillment 279

Inside Retail

JUNE 27, 2024

Digital commerce has become increasingly complex, with endlessly diverse customer journeys and pressure on brands to meet rising consumer expectations. This real-time visibility allows businesses to optimise stock levels, prevent stockouts and fulfil orders efficiently. But the benefits of unified commerce are clear.

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Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail Wire

SEPTEMBER 13, 2021

Ahold Delhaize, which operates Food Lion, Fresh Direct, Giant, Hannaford and Stop & Shop, has a long history in the digital grocer space, starting with its acquisition of Peapod 21 years ago.

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Grocer Fulfillment Shopping Consumer 147

Retail TouchPoints

MARCH 1, 2022

Online grocer Farmstead has partnered with convenience retailer Circle K to advance both business’ operation with new capabilities. suburban consumers using ecommerce and last mile systems that lead to actual long-term profitability.”. “We We are in the early innings of significant change in the U.S.

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Grocer Fulfillment Marketing Consumer 278

Retail TouchPoints

JULY 27, 2023

While not officially a grocer, many Americans, especially those in rural areas, rely on the retailer for everyday essentials, including food (approximately 80% of Dollar General stores serve communities of 20,000 or fewer people).

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Grocer Fulfillment Value Offer Accounting 241

Retail TouchPoints

JUNE 6, 2022

As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model. Where Chinese consumers do need some convincing, however, is in buying fresh produce online. So many people rely on our network during lockdowns.”.

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Grocer Inventory Turnover Fulfillment Shopping 320

Retail TouchPoints

AUGUST 6, 2020

DoorDash is taking dark store fulfillment in a new direction with an online delivery service that sells products from its owned and operated local distribution centers.

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Merchant Services Marketing Grocer Fulfillment 321

Inside Retail

DECEMBER 18, 2022

Sunway Malls’ turnover has now exceeded pre-Covid 19 levels, and Chan expects the overall increase in consumer traffic to be about 15 per cent above pre-pandemic levels by the end of 2022. Changing consumer behaviour. A great example of this is Grab’s acquisition of Jaya Grocer back in January of this year.

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Grocer Fulfillment Supermarket Marketing 130

Mass Relators

MAY 24, 2021

last month announced that the first of 20 customer fulfillment centers (CFCs) it is developing in partnership with British online grocer Ocado Group PLC was ready to fulfill orders from online shoppers. The post First of Kroger’s CFCs ready to fulfill orders appeared first on MMR: Mass Market Retailers.

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Fulfillment Grocer Accounting Consumer 52

Retail Gazette

JULY 21, 2024

Speaking to The Grocer, the retailer’s managing director Andrew Harrison said: “We don’t have as much of a cohesive breakfast offer as we’d like, and we know that that is a really important day part.” ” He added: “Over the next couple of years, we’ll be starting to dial up some of those options. .”

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Shopping Grocer Fulfillment Management 116

Retail TouchPoints

MAY 3, 2024

The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences.

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Grocer Advertising Management Consumer 289

Retail Minded

MARCH 14, 2022

According to WSJ , “64% of consumers list recycling and reusing among their top three concerns” which spells it out pretty clearly: brands are expected to address their impact on the climate, regardless of industry. . Tell Consumers How You’re Going to Change . Consumers want to see your business being accountable.

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Consumer Grocer Planning Fulfillment 92

Retail TouchPoints

JULY 8, 2021

According to Merkle’s 2021 Loyalty Barometer report , 81% of consumers want relationships with their favorite brands. For emotional impact, experiences must be quick and immersive, resulting in moments that deliver a positive jolt of excitement, utility or enjoyment to consumers. They must be relevant. They must be ownable.

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ATS Grocer Fulfillment Shipping 264

Retail Wire

NOVEMBER 4, 2021

Kroger’s sales are ahead of plan in Florida where the grocer has opened one of its automated fulfillment centers and spoke operations to delivery online orders to consumers in the state despite operating only a single store there.

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Marketing Grocer Supermarket Fulfillment 100

Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. Additionally, as consumers demand more transparency from the brands they purchase from, retailers can use these codes as an opportunity to share information on a product’s origin. Who doesn’t want that?

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Merchant Services Inventory Management Grocer Customer Experience 279

Retail Gazette

AUGUST 21, 2024

The German discounter and rival Lidl have seemingly shunned ecommerce, as the traditional grocers invest more and more into it. ” The discount grocers are not the only low price retailers to have shunned online. A costly distraction?

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Payment Services Grocer Fashion Supermarket 111

Retail TouchPoints

DECEMBER 10, 2021

The rise of buy online, pick up in-store (BOPIS) and the lingering demand for more open spaces have made centers offering plenty of fresh air, easy access between parking facilities, and stores and amenities that go beyond just retail, all very attractive to consumers. Open Air Shopping Centers Enable Easy Omnichannel Services.

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Location Shopping Fulfillment Grocer 328

Retail TouchPoints

DECEMBER 14, 2022

“As we accelerate our mission to help consumers access all the best of their neighborhood with convenience and ease, we’re excited to collaborate with Kroger to offer a broad selection of their customer favorites on-demand,” said Shanna Prevé, VP of Strategic Partnerships and Business Development at DoorDash in a statement.

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Merchant Services Grocer Location Consumer 277

Retail TouchPoints

APRIL 21, 2023

Sustainability is the disruption of the Industrial Revolution, and so you’re seeing a transition in society’s value systems from profit to people and the planet ,” said Gira Vashi, Consumer Sustainability Leader at EY in an interview with Retail TouchPoints. “As Is it the car, ship or air transport that are very fuel consuming?

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Grocer Fulfillment Shipping Consumer 283

Retail Gazette

JUNE 6, 2024

The UK’s biggest grocer claimed that Tesco Direct formed a “small, loss-making part of the business” which had “no route to profitability” when it decided to ditch the division in 2018. ” The vendors on the marketplace will fulfil orders themselves. Tesco’s Filcek played down the competition when speaking to The Grocer.

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Grocer Supermarket Payment Services Fulfillment 75

Retail Gazette

AUGUST 29, 2024

Consumers are cutting back where possible, seeking low-cost alternatives to ensure they can provide all the items required. “It In 2023, the proportion of consumers who actively cut back on back-to-school spending to save money rose by 5 percentage points to 73%. It will be a battle on price once again this year.

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Grocer Supermarket Fulfillment Consumer 52

Mass Relators

AUGUST 7, 2023

The study found that regional grocers in particular will struggle to compete with Walmart on online grocery sales. It is less reliant on service fees to support the cost of its pickup operations, and it generates more than eight times more net revenue from retail media per online order compared to some regional grocers.

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Grocer Fulfillment Shopping Location 52

Retail TouchPoints

SEPTEMBER 28, 2022

Retail brands and consumers alike are feeling the pressure of inflation. In the first part of an exclusive four-part series developed in partnership with McKinsey , The Future of Retail Growth , we dig into the pressures impacting consumer behaviors and spending patterns. We recently published two reports that dig into this topic.

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Consumer Accounting Grocer Finance 162