Retail TouchPoints

DECEMBER 9, 2024

Rather than actively seeking out products, younger consumers more frequently discover them through engaging, immersive content on social media platforms like TikTok and Instagram. How do you create experiences that spark consumer interest before they know they want (or need) your product?

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Retail Focus

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

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Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., ACCESS Pop-Up center courtyard at night.

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Shopping Consumer Drop-Shipping Shipping 285

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Consumer Merchant Services Payment Services Drop-Shipping 261

Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

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Retail TouchPoints

NOVEMBER 1, 2022

Saks has partnered with TerraCycle to launch the Saks Beauty Recycling program, which will let shoppers send in empty beauty containers through Saks.com or drop them at select Saks Fifth Avenue stores across the U.S. to give them a second life. The waste will be sorted by composition, (e.g. The waste will be sorted by composition, (e.g.

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Drop-Shipping Shipping Location Consumer 268

Retail TouchPoints

MAY 2, 2022

Consumers have started taking sustainability into account when deciding what to buy and where to buy it. This is especially true for younger consumers: some 75% of millennials say they consider sustainability when making a purchase. Over the past seven years, there has been a 71% increase in online searches for sustainable goods.

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Retail TouchPoints

AUGUST 11, 2022

consumers through a new partnership with ThredUP , and a six-month rental pilot in the UK with platform Rotaro. We’re excited to launch this program with ThredUP, which helps us create more value out of our existing product and connect with our consumers in a new way. Tommy Hilfiger , owned by PVH Corp. , In the U.S.,

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Drop-Shipping Shipping Fashion Consumer 241

Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

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Retail TouchPoints

SEPTEMBER 2, 2022

Temu’s site shows average shipping times to most of the U.S. Even though the vast majority of Alibaba’s users are within China, the company’s AliExpress cross-border platform and its Lazada subsidiary in Southeast Asia serve many non-Chinese consumers. of seven to 15 business days, with no fees for orders of $49 or more.

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Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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Inside Retail

SEPTEMBER 27, 2022

Consumers can now drop off damaged or outdated toys of any brand at any of the 40 Toyworld locations nationwide – or ship them directly to TerraCycle. There are certain types of toys that cannot be dropped off for recycling, however. These items include books, playdough and slime, pens, pencils, crayons, and big toys.

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Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The consumers’ concern about health and safety is still there, just like it was a year ago,” said McCall. Overall sales were up 8.5%

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Shopping Drop-Shipping Returns Shipping 286

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. Doing extensive online research, and then opting for the speed of curbside pickup over ship to address? Checking inventory in a local store but not placing an order?

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Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers.

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Retail TouchPoints

JUNE 24, 2022

SHEIN took the opportunity to showcase some of its special lines, including the designer-led drop range SHEIN X, the plus-size SHEIN Curve range, a PRIDE-themed assortment and its higher-end MOTF line made from “quality materials and construction.”

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Retail TouchPoints

MAY 21, 2021

consumer now pays for four different video streaming subscriptions. Subscription is a great model because it builds a relationship between the consumer and vendor — or the service provider in some cases. Consumers grow to rely on their subscription service providers. But the pandemic took these trends to a whole new level.

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Merchant Services Drop-Shipping Shipping Consumer 274

Inside Retail

NOVEMBER 15, 2022

As consumers expect more environmentally sustainable solutions for the packaging of products and deliveries, shippers may be missing equally compelling reasons to make the switch: significant cost savings and an increase in operational flexibility. For example, Ranpak’s automated Cut’it! So, there’s the first saving, right there.”.

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Retail TouchPoints

OCTOBER 16, 2023

The news comes just a few weeks after Netflix announced that after 25 years it had shipped its last physical DVD. The market for physical DVDs has been dropping precipitously with the growth of streaming services. consumer spending on these items was $753.89 Data from the Digital Entertainment Group indicated that U.S.

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Retail TouchPoints

AUGUST 24, 2023

The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales. “I These sites will automatically feature seller-curated drop ship items as ecommerce listings.

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Retail TouchPoints

APRIL 27, 2023

For example, most consumers today are concerned about carbon emissions, climate change and sustainability. Increasingly, consumers are choosing to do business with retailers and brands with values that align with theirs. In 2020, 62% of consumers had made that kind of switch.

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. It changed consumer behavior and resulted in new buying habits.” 11 through Dec.

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Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

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Fulfillment Drop-Shipping Customer Retention Shipping 272

Inside Retail

SEPTEMBER 27, 2023

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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Shipping Drop-Shipping Fashion Accessories 130

Inside Retail

APRIL 25, 2021

Online business Kogan has seen its earnings drop by “more than 42 per cent” after sales slowed in the third quarter compared to previously high demand, the business announced on Friday. million demiurge fee – that is, failing to offload goods from a ship for freighter in the allotted time.

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Retail TouchPoints

MARCH 10, 2021

Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

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Fulfillment Drop-Shipping Apparel Shipping 263

Inside Retail

JUNE 28, 2022

Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store. A year-round gifting problem solver for both consumers and retailers alike. or drop us a line at hello@giftflick.com.au. An end to order deadlines for online gift shopping.

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Retail TouchPoints

NOVEMBER 9, 2021

Data also can help retailers make the most of whatever inventory they already have in warehouses as shipping capacity becomes more limited during the busy season. For curbside, retailers should work with the shopping centers for a central pickup/drop-off spot.”. It is expensive and consumers still do not want to pay for this.

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Fulfillment Drop-Shipping Shipping Consumer 290

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Merchant Services Drop-Shipping Shipping Payment Services 223

Retail TouchPoints

SEPTEMBER 30, 2021

“Our partnership with Staples US Retail significantly increases the availability of in-person drop-off points for online shoppers and gives retailers a more cost-effective way to manage their reverse logistics.” “Staples is a destination for all things shipping, especially for small businesses and remote workers. .

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Returns Location Merchant Services Drop-Shipping 242

Retail TouchPoints

FEBRUARY 10, 2022

Since consumers must schedule appointments for the test kits, retailers have control over the number of tests that can be picked up and dropped off each day, and the volume of testing can change over time. Thanks to HHS, the retailer can be compensated for each completed test that is distributed at their retail stores.”

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Retail TouchPoints

APRIL 4, 2022

But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? The past two years have shown us that assuming things will change is a safe bet. We’re also closely watching what happens with the metaverse.

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Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

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Drop-Shipping Consumer Customer Retention Shipping 278

Retail TouchPoints

FEBRUARY 3, 2023

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Approximately 73% of consumers are omnichannel shoppers, so it’s a smart strategy to be in more than one place.

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Merchant Services Payment Services Marketing Drop-Shipping 250

Retail TouchPoints

NOVEMBER 10, 2022

Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members.

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Consumer Drop-Shipping Customer Experience Accounting 221

Retail TouchPoints

DECEMBER 8, 2023

This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. How do these brands turn around these drops so quickly? The key to consumers’ hearts lies in the merch partner you choose. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

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Retail TouchPoints

AUGUST 27, 2024

BTS purchases certainly are starting earlier: according to the National Retail Federation (NRF) survey conducted by Prosper Insights & Analytics, more than half ( 55% ) of consumers already had started buying school items in July. If [consumers] see [a BTS item] as more of a ‘want’ than a ‘need,’ that would put more pressure on retailers.”

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