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As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign

Retail TouchPoints

Once the “it” hangout spot for elderly mall walkers and teenyboppers alike, many malls have been left in the dust by rapid shifts in the way consumers live, work and shop. As the American mall undergoes a period of radical reinvention, department stores are being brought along for the ride. From Shopping Center to Living Center.

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“Not surprised”: Experts react to Amazon’s reported department store plan

Inside Retail

On Friday, The Wall Street Journal reported that online retail giant Amazon is looking to open large bricks-and-mortar stores in the US to sell clothing, homewares, electronics and other products, much like a department store. And it would come at a time when some long-running department stores are closing up shop.

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WSJ Report: Department Store Will be Amazon’s Next Brick-and-Mortar Venture

Retail TouchPoints

Amazon is continuing its advance into brick-and-mortar with plans for a series of large-footprint department store-style locations, according to the Wall Street Journal , which cited people familiar with the matter. The department store arena is an interesting one for this perennial disruptor to enter.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales. The demand for personalised customer experiences has increased.

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The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Retail TouchPoints

This development follows efforts by major brands like Wendy’s and Walmart to implement real-time pricing technologies, raising questions about AI and consumer protection, privacy, and fair practices. retailers currently use AI in their strategies, with 97% planning to increase investments in 2024.

Consumer 291
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Department Stores – what does the future hold?

Retail Focus

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Myer to close Blacktown store as downsizing plan continues

Inside Retail

Myer has announced the closure of its Blacktown store in Sydney’s outer west, a move that follows the reduction of footprints of five other stores across Australia. . Since then it has closed stores located at Logan, Hornsby, Emporium and – most recently – Knox, last August.

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