Retail TouchPoints

MAY 17, 2024

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. But there is a more middle-of-the-road area of self-checkout that is currently growing by leaps and bounds — smart carts. So, What’s it Like to Actually Shop with a Smart Cart?

Checkout 255

Checkout Shopping Kiosk Supermarket 255

Retail TouchPoints

JUNE 14, 2022

Holiday Oil Company , a convenience store retailer with 67 locations in Utah, has selected the Gilbarco Veeder-Root Passport Express Lane self-checkout system, to help ease its labor challenges and create a frictionless shopping experience. For employees, it helps balance out staffing shortages and maintain store standards.

Checkout 234

Checkout Kiosk Customer Experience Location 234

Inside Retail

FEBRUARY 24, 2022

When it comes to marketing and sales, digital may be the trend but we still work, live and shop in a three-dimensional, physical world. Whether you realise it or not, you’ve probably been influenced by point of sale displays. Can you get your POS display next to the checkout?

Point of Sale 130

Point of Sale Location Checkout Shopping 130

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). said Narang.

Checkout 185

Checkout Merchant Services Payment Services Customer Experience 185

Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As NCR has been an incredible partner along this journey and its self-checkout solution brings an important capability to our stores.

Checkout 242

Checkout Customer Experience Location Planning 242

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Aldi has retrofitted its Aurora, Ill.

Checkout 130

Checkout Supermarket ATS Consumer 130

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. The first store to pilot the new suite of solutions is the Beverly Hills, Calif.,

Checkout 279

Checkout Payment Services ATS Returns 279

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 197

Checkout Payment Services ATS Accounting 197

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

Shopping 307

Shopping Checkout Kiosk Consumer 307

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

Merchant Services 245

Merchant Services Payment Services Shopping Checkout 245

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 218

Location Shopping Fast Fashion Checkout 218

CJ Retail Solutions

AUGUST 11, 2024

From first visual displays to the point of sale, brands need to guarantee consistent representation at every customer touchpoint. Satisfied customers and sales can both benefit from effective brand integration. Smooth Branding Inside the Shop. The final touch is the point-of-sale.

Point of Sale 52

Point of Sale Customer Experience Promotions Merchant Services 52

Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. grocery sales were in physical stores. Checkout-Free Stores .

Checkout 183

Checkout Merchant Services Grocer Shopping 183

Retail TouchPoints

DECEMBER 17, 2021

Once an individual downloads the app, they can simply scan in, shop and walk out. The grocery company also operates a 150 -square-foot checkout-free store outside the Albert Heijn convenience store’s support office in the Netherlands. It’s that easy. Ahold Delhaize first piloted the lunchbox technology at its Quincy, Mass.,

Checkout 219

Checkout ATS Fulfillment Location 219

I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way.

Checkout 98

Checkout Point of Sale Payment Services Store Layout 98

Retail Gazette

AUGUST 5, 2024

The grocer said it “will be able to help speed up the customer journey” by receiving real-time data and analytics while harnessing the power of AI for sales analysis, estimating future store performance, colleague productivity and cash management. Click here to sign up to Retail Gazette‘s free daily email newsletter

Checkout 111

Checkout Shopping Grocer Point of Sale 111

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

Checkout 208

Checkout Payment Services Store Layout Kiosk 208

Retail TouchPoints

JANUARY 14, 2022

Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper network solution provider’s funding total to nearly $1 billion. Lead investors include funds and accounts managed by BlackRock, with participation from Schonfeld, Invus Opportunities, H.I.G. Growth and CE Innovation Capital.

Checkout 176

Checkout Accounting Management Point of Sale 176

Retail Minded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. From self-service checkouts at stores to curb-side pickup, to contact-less payments, retailers had to find ways to let customers start (and finish) their shopping journeys however they wanted.

Point of Sale 98

Point of Sale Merchant Services Payment Services Shipping 98

Retail TouchPoints

OCTOBER 29, 2020

Nspire , a merchandising solutions provider, offers tools that can help retailers implement contactless checkout. Nspire provides shop fittings made to enable the placement of touchless checkout systems anywhere in the store.

Checkout 205

Checkout Kiosk Point of Sale Shopping 205

Retail TouchPoints

AUGUST 22, 2023

Sephora operates with a customer-first mindset, and our goal is to provide an elevated shopping experience in all of the ways that our beauty community chooses to shop with us,” said Stefan Jensen, VP, Treasurer at Sephora in a statement. Associates will need to install the mobile Point of Sale App on their iPhones to use it.

Merchant Services 233

Merchant Services Payment Services Point of Sale Checkout 233

Inside Retail

NOVEMBER 28, 2023

In-store shopping has rebounded post-pandemic. But while a retreat from online sales was predicted, the speed and scale of shoppers returning to bricks-and-mortar stores was less anticipated. However, post-pandemic physical shopping is a different beast to the olden days.

Returns 246

Returns Shopping Consumer Point of Sale 246

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

Shopping 242

Shopping Checkout Payment Services Kiosk 242

Retail TouchPoints

JULY 21, 2023

We aim to make customers feel like each shopping experience was custom-made for them, and we’re excited to take another big step forward with the rollout of this pilot of Instacart’s Caper Carts.”

Checkout 213

Checkout Promotions Supermarket Accounting 213

Inside Retail

JUNE 21, 2021

Co-op UK, Britain’s fifth biggest food retailer, is using technology to drive a better shopping experience for its customers in bricks-and-mortar retail. Self-service] continues to be our predominant kind of point-of-sale. “[Self-service] continues to be our predominant kind of point-of-sale.

Checkout 246

Checkout Point of Sale Shopping Consumer 246

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

Checkout 245

Checkout Payment Services Kiosk Advertising 245

M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

Checkout 52

Checkout Point of Sale Inventory Management Management 52

Retail TouchPoints

APRIL 30, 2024

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide.

Checkout 236

Checkout Customer Experience Merchandise Store Consumer 236

Wiser

DECEMBER 10, 2019

The in-store shopping experience has a number of benefits for consumers. However, there are some things about certain brick-and-mortar stores that are not fun: long lines and poor checkout experiences. However, there are some things about certain brick-and-mortar stores that are not fun: long lines and poor checkout experiences.

Checkout 142

Checkout Point of Sale Suggestive Selling Kiosk 142

Retail TouchPoints

OCTOBER 24, 2023

The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.

Point of Sale 292

Point of Sale Returns Checkout Location 292

Retail TouchPoints

OCTOBER 28, 2021

Hitachi’s automated shop technology uses lidar (light detection and ranging) sensors instead of relying on cameras and video. Hitachi Vantara has launched the Grab-N-Walk Out solution, which is designed to help customers take want they want, pay and leave with minimal friction.

Checkout 230

Checkout Target Market Promotions Returns 230

Retail TouchPoints

FEBRUARY 9, 2022

Stripe will be the first payment platform to offer the service to business customers, including the Shopify Point of Sale app this spring. With Tap to Pay on iPhone, millions of businesses using Stripe can enhance their in-person commerce experience by offering their customers a fast and secure checkout.”.

Payment Services 288

Payment Services Point of Sale Checkout Consumer 288

Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”;

Finance 265

Finance Payment Services Consumer Shopping 265

Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. In part two, we’re examining the feasibility of fully autonomous checkout solutions like Amazon’s Just Walk Out.

Checkout 238

Checkout Payment Services Point of Sale Location 238

Retail TouchPoints

SEPTEMBER 4, 2024

Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience. Every touch point, regardless of channel, is a direct reflection of the brand, and customers need to feel that brand promise as they bounce between the digital and the physical.

Point of Sale 271

Point of Sale Customer Experience Checkout Consumer 271

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. As many as 94% of consumers that shop online state that they would use BNPL, if offered, at the retailer’s brick-and-mortar store. Bottom Line.

Merchant Services 242

Merchant Services Payment Services Point of Sale Checkout 242

I Vend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98