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This increased risk has forced retailers to reconsider their lossprevention strategies. It’s no longer just about stopping theft; protecting staff and customers from harm is now a top priority, prompting retailers to adopt more comprehensive and proactive approaches to lossprevention and safety.
In brick-and-mortar stores, retailers have implemented contactless checkout features that use facial recognition and other physical data to identify consumers and charge their payment method. These types of uses should be carefully implemented to ensure compliance with relevant privacy laws. Intellectual property concerns.
compared to June 2019, as consumers continued to take to the web to shop for items for their patios and gardens, outdoor recreation, work-from-home needs, arts and crafts and more. This helps online retailers capitalize on the added benefits of reduced cart abandonment and customer frustration during checkout that impacts brand loyalty.
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