Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. FBA retailers also will benefit from the accelerated delivery time Prime fulfillment offers.

Fulfillment 278

Fulfillment Merchant Services Shipping ATS 278

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

Fulfillment 298

Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

Fulfillment 278

Fulfillment Checkout Shipping Location 278

Retail TouchPoints

SEPTEMBER 2, 2021

To understand why, we have to delve into the evolution of order fulfillment. BOPIS is great but smart people got together and figured out different ways to do online order fulfillment. For all of these new fulfillment types, the same small team that was handling the BOPIS volume is now being asked to handle all of these new orders.

Fulfillment 262

Fulfillment Checkout Shipping Customer Experience 262

Retail TouchPoints

JULY 2, 2020

We want a wide variety of purchasing choices, seamless integration between online and offline shopping, frictionless checkout, and (most importantly for many) rapid deliveries. Similarly, the likes of Walmart and Target provide flexible fulfillment options like “buy online, pick up in-store” (BOPIS) paired with convenient curbside pickup.

Fulfillment 290

Fulfillment Shipping Checkout Location 290

Retail TouchPoints

DECEMBER 17, 2021

GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. The grocery company also operates a 150 -square-foot checkout-free store outside the Albert Heijn convenience store’s support office in the Netherlands.

Checkout 261

Checkout ATS Fulfillment Location 261

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind. Store-Based Fulfillment Is Key, but the Right Tools Must Be in Place.

Fulfillment 306

Fulfillment Drop-Shipping Shipping Consumer 306

Retail TouchPoints

DECEMBER 5, 2024

Associates have to be omnichannel fulfillment specialists. the fulfillment scenarios really are endless. Each device can perform core transactional functions — such as the ability to accept card and cash payments and scan products for efficient checkouts — offline. And don’t forget that they need to sell stuff!

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. in a statement. in a statement.

Fulfillment 235

Fulfillment Shopping Checkout Apparel 235

Retail TouchPoints

OCTOBER 19, 2021

This trend has already become evident with curbside pickup, which has become one of the fastest-growing models within fulfillment. When someone is ready to buy online, chooses a pickup option and completes online checkout, they should receive a digital order confirmation containing their order details.

Fulfillment 306

Fulfillment Location Checkout Management 306

Retail TouchPoints

DECEMBER 26, 2024

Conversely, intuitive and streamlined experiences especially at checkout help grocers send the signal that they recognize shoppers time is valuable. One technology solution that enriches customer experience is self-checkout. Clunky, inefficient setups can make customers feel like theyre wasting their time.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

NOVEMBER 13, 2024

Amazon Haul has its own search, cart and checkout separate from Amazon’s. It’s early days for this experience, and we’ll continue to listen to customers as we refine and expand it in the weeks and months to come.” The majority of products offered are priced at $10 or less, with some as low as $1.

Drop-Shipping 284

Drop-Shipping Checkout Shipping Returns 284

Retail TouchPoints

FEBRUARY 6, 2025

Critical milestones in the journey are no longer confined to a traditional retailers ecommerce site or checkout cart. Distance and concerns like shipping complexity become an afterthought, and platforms are increasingly setting a high bar for reputable merchants that can fulfill products in a timely manner.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We We were attracted because of their fraud offering and then we saw their checkout solution.” The Bolt solution also benefits from a network effect. “As said Narang.

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Retail Focus

MARCH 13, 2025

With advancements like AI-driven personalization and checkout-free shopping, the future of in-store technology is poised to completely revolutionize the way we shop. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

JANUARY 30, 2025

Features of the new app include: The ability to manage prescriptions for the entire family across CVS Pharmacy stores, CVS Caremark mail orders and CVS Specialty pharmacies, with full details on delivery and fulfillment options as well as order status and cost; The capability being tested in a handful of stores to use the app to open locked display (..)

Checkout 227

Checkout Customer Experience Fulfillment Consumer 227

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

NOVEMBER 19, 2024

Now, shoppers can add items from multiple nearby stores prior to checkout, bundling them into a single order. Additionally, the platform has improved its DoubleDash offering; since its introduction in 2021, shoppers have been able to add items from an additional store after checking out without incurring an additional delivery fee.

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

DECEMBER 5, 2024

And we’re always transparent with customers during the shopping journey and checkout process about when, exactly, they can expect their orders to arrive.” We made the deliberate choice to adjust our operations, including delivery routes and times, for the sole reason of protecting the safety of drivers.

Checkout 273

Checkout Advertising Consumer Shopping 273

Retail Focus

FEBRUARY 4, 2025

AI robotics and warehouse automation can significantly improve order fulfilment speed and accuracy. Checkout-free stores powered by computer vision AI eliminate checkout lines and scan purchases automatically. Increased Automation Automating manual, repetitive tasks is a key application of AI in retail.

Inventory Management 162

Inventory Management Markdowns Checkout Customer Experience 162

Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

Checkout 226

Checkout Payment Services Location ATS 226

Retail TouchPoints

JANUARY 12, 2023

Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million orders across over 4,700 Walmart stores.”.

Merchant Services 311

Merchant Services Fulfillment Checkout Advertising 311

Retail TouchPoints

FEBRUARY 6, 2023

Indeed, when asked how they view their stores today, three of the top six responses involved omnichannel integration with ecommerce operations , including expanding stores’ roles as fulfillment centers, data collection points and ecommerce “showrooms.”

Planning 288

Planning Payment Services Checkout Fulfillment 288

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns.

Returns 263

Returns Merchant Services Fulfillment Inventory Management 263

Inside Retail

NOVEMBER 14, 2024

They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. Ensure inventory visibility and control Real-time inventory visibility is critical in ensuring the most efficient fulfilment of orders, maximising conversion and shopping time before critical peak season sale cutoffs.

Fulfillment 130

Fulfillment Returns Customer Experience Management 130

Retail TouchPoints

JUNE 27, 2024

Hibbett to Use Stores to Fulfill Same-Day Orders Image courtesy Hibbett Fashion retailer Hibbett is now offering same- and next-day delivery via its new partnerships with Walmart GoLocal and Salesforce Commerce Cloud.

Fulfillment 264

Fulfillment Checkout Fashion Apparel 264

Retail TouchPoints

JANUARY 12, 2025

Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

JANUARY 2, 2025

Walmart, Capital One End Contentious Credit Card Partnership (May 28, 2024) Retailers sought to take more control over their payment processes while expanding checkout options such as buy now, pay later (BNPL) , while Ebay debuted a Business Cash Advance offering that gives its sellers quick access to revenue-based loans. consumers wallet.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. based Shopify merchants who are already using or want to use Amazon’s fulfillment network by the end of September 2023.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

OCTOBER 16, 2020

Getting your buyers through the checkout page is only half the battle. Does your order fulfillment strategy live up to your customers’ expectations? If you’re falling behind on order fulfillment because of the current processes that are in place, then change them! Speeding up of order processing and fulfillment.

Shipping 290

Shipping Merchant Services Fulfillment Checkout 290

Retail TouchPoints

JANUARY 13, 2025

To begin to address the issue holistically, retailers must aim to ensure that the right products are being targeted to their customers and that products meet their expectations before they even hit the checkout button.

Returns 298

Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. When they close the checkout, they’re back on the article if they want to continue shopping or reading or doing something else.”. Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Inside Retail

MARCH 5, 2025

Rising acquisition costs will intensify the focus on checkout conversion As digital advertising costs soar, driven by aggressive bidding from global competitors like Shein and Temu, retailers must extract more value from each website visit. This is a key focus for retailers like Intersport.

Fulfillment 130

Fulfillment Shipping Customer Retention Inventory Management 130

Inside Retail

NOVEMBER 14, 2024

If you only drive conversion but don’t make sure that the process after checkout is smooth and enjoyable for customers, it doesn’t help you. Forcing shoppers through the checkout at any cost won’t lead to anything if you can’t ensure that the journey after that is enjoyable.

Checkout 130

Checkout Returns Customer Experience Shipping 130

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 239

Fulfillment Payment Services Beauty and Health Checkout 239