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Harness the Power of BNPL to Build Stronger Brand Equity

Retail TouchPoints

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. This is how merchants can reap the benefits of BNPL solutions in today’s ever-competitive market. Say Farewell to Cart Abandonment, Welcome Loyal Customers. The best part?

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

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Buy Now, Pay Later: Risks and Rewards

Retail TouchPoints

Buy now, pay later is short-term financing that allows people to buy everyday items like home goods, electronics and clothes in low to no interest monthly installments — and receive the goods immediately. The global market for BNPL services was $125 billion in 2021 and is expected to reach $3.2 trillion by 2030. It drives order value.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

Some cases in point include: In 2013, Target experienced a data breach where hackers accessed their customer credit card information by exploiting a weakness in the HVAC system’s network connection.

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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. Using BNPL, approved customers can defer payments at checkout — both online and in-store. Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business. Buy Now Pay…What?

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AI-Powered Chatbots: How the Pandemic Fueled Innovation

Retail TouchPoints

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. However, one of the biggest challenges that AI-powered virtual assistants are helping to solve does not revolve around monetary gains or marketing initiatives.

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How the Store of the Future will Track Shopper Behavior Ecommerce-Style

Retail TouchPoints

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp.