Beauty and Health Customer Experience Value Offer 
Inside Retail
MARCH 21, 2024
Coles is using the store revamp to trial key concepts that it identifies as being important to the customer, including an elevated “fresh and healthy” offering, as well as greater “convenience” and “value” offerings. “In
Retail Gazette
SEPTEMBER 12, 2024
It spent £39m on price cuts in the half to bolster its value offer and win back the customers it lost as shoppers sought cheaper groceries elsewhere amid the cost-of-living crisis. The lower prices were also joined by an enhanced product range, such as new partnerships with Ottolenghi and food health company Zoe.
365 Retail
MAY 22, 2024
We remained unswerving in our commitment to trusted value, offering customers exceptional quality at the very best price. Disciplined capital allocation underpins our plan, and the financial health of the business is as strong as it’s been in decades. We are becoming more relevant, to more people, more of the time.
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