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The initiative will see a range review carried out, with the supermarket looking at whether lines need to be removed or added, and if the selection of ‘dine in’ or food-to-go lines should grow. Sainsbury’s will also look at how it can better use the space in its convenience sites to deliver optimum range for shoppers on-the-go.
Offering expedited delivery options, such as next-day or same-day shipping, can significantly improve the customer experience, especially for those who need their purchases urgently. How to Implement: Provide a range of delivery choices at different price points, allowing customers to select the most suitable option for their needs.
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