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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% The Brands that Benefit Brands across the spectrum, especially those in entertainment, telecommunications and retail, have capitalized on the flexibility digital top-up cards offer. In the U.S.,

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Can innovation help Nike maintain its market dominance?

Inside Retail

The bad news was that company CFO Mat Friend admitted that Nike fell short of its plan, telling investors on its June 27 conference call: “We experienced meaningful shifts in consumer traffic in key markets – particularly in Greater China, where brick-and-mortar traffic declined as much as double-digits versus prior year.”

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. Six years later, Johnson might answer that question differently — his “commerce-at-home” startup Enjoy Technology filed for bankruptcy on June 29, 2022, after a series of setbacks including staffing shortages and dwindling liquidity.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

Although there’s no such solution available right now in the market, the industry is working furiously to make it a reality in the near future. Do you ever think about the customer instincts at checkout? Get ready for a technology retouch. Most likely they will reach for their credit card or phone. Expect the need for a crypto manager.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

At the heart of non-linear CX is AI with its conversational and generative capabilities. This proactive approach is seen in multiple industries, from telecommunications — where providers address network issues before they affect users — to ecommerce platforms that engage customers at critical moments to prevent shopping cart abandonment.

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AWS to Invest an Additional $7.8B to Expand Ohio Facilities

Retail TouchPoints

This includes a combination of actual Amazon employees and employees at local vendors that support the Amazon facilities, in sectors including telecommunications, software development, facilities maintenance and electricity generation. Since 2015, AWS already has invested $6.3

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Strategies for Retailers to Weather the Storm this Hurricane Season

Retail TouchPoints

According to the Uptime Institute’s 2022 Outage Analysis, more than 60% of outages reported in the time covered resulted in at least $100,000 in total losses, up from 39% in 2019. Ed Spears is a Technical Marketing Manager in Eaton ’s Critical Power & Digital Infrastructure Division in Raleigh, N.C. Address the Threat.