Retail TouchPoints

MAY 29, 2024

Schnuck Markets has joined the Ibotta Performance Network (IPN), a digital network that delivers coordinated promotions across retailer platforms, third-party publisher sites and Ibotta’s DTC properties. Digital offers from the IPN, including personalized offers and rewards, will become available to Schnucks customers later this year.

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Promotions Customer Experience Marketing Shopping 206

Retail TouchPoints

JUNE 27, 2024

Convenience store retailer Alimentation Couche-Tard will promote current COO Alex Miller to CEO and President, effective Sept. I firmly believe that we are just at the beginning of our journey to become the world’s preferred destination for convenience and mobility,” said Miller in a statement. “I

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Inside Retail

SEPTEMBER 30, 2024

The FMCG subscription box market in Australia has shown strong growth over the past few years, driven by increasing consumer demand for convenience and personalisation, the continued rise of e-commerce, and sustainable practices. can help with discovery by including promotional inserts with deliveries. What’s behind the growth?

Marketing 246

Marketing Beauty and Health Promotions Customer Retention 246

Inside Retail

JUNE 30, 2024

The bad news was that company CFO Mat Friend admitted that Nike fell short of its plan, telling investors on its June 27 conference call: “We experienced meaningful shifts in consumer traffic in key markets – particularly in Greater China, where brick-and-mortar traffic declined as much as double-digits versus prior year.”

Marketing 246

Marketing Telecommunications Sporting Goods Promotions 246

Inside Retail

JULY 8, 2024

The Christmas in July promotions include daily deals on the app. Cunningham said the brand’s festive July deal promotion this year extends through the month due to its popularity. The post KFC unveils Christmas in July at world-first Colonel’s Lodge appeared first on Inside Retail Australia.

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ATS Promotions Marketing 290

Inside Retail

NOVEMBER 15, 2023

The rollout follows extensive trials at several stores in Queensland, NSW, SA and WA, where the signage received a positive customer response. ” Customers visiting any Liquorland, First Choice Liquor Market, and Vintage Cellars stores can access support services by scanning a QR code on their mobile device. .

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Promotions Management Consumer Marketing 246

Inside Retail

MARCH 3, 2024

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. Many loyalty programs are ineffective and their returns are unknown at best, and margin erosive at worst.

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Marketing Customer Retention Returns Promotions 290

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

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Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

MARCH 12, 2024

At the heart of the fight to bring monopolies, and the unfair economic conditions they can cultivate, back to the forefront of public consciousness is Lina Khan, the fiery, often controversial chair of the Federal Trade Commission (FTC) — and retail is taking center stage in the battle. “For

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Marketing Consumer Promotions ATS 297

Inside Retail

OCTOBER 18, 2024

“Our company started with a dream and I think we would say that we’re still a dreaming and innovation company at heart,” Rebecca Cai, general manager for APAC at On, told Inside Retail. “I I think it goes back to the vision that we have at On: We want to build the most premium global sportswear brand,” she added.

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ATS Consumer Marketing Promotions 246

Retail TouchPoints

DECEMBER 11, 2023

Thanks to its versatility and appeal, video content lies at the core of most inbound marketing campaigns nowadays. From boosting sales to increasing brand awareness and educating audiences about your app, video allows you to accomplish most marketing goals like no other type of media. Where to even begin?

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Marketing Promotions Advertising Planning 283

Inside Retail

JUNE 3, 2024

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. billion in 2023.

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Accessories ATS Specialty Store Accounting 279

Inside Retail

MARCH 20, 2024

Beyond that, it speaks to the size of the market for add-on products and services, from specialised brushes and cleaning products for status water bottles to covers to protect fancy luggage from scuffs and scratches, The chic Béis Wash pop-up on Melrose Avenue in Los Angeles last month is a polished example of how this looks. Mitchell added.

Marketing 246

Marketing Consumer Location Promotions 246

Retail TouchPoints

JULY 1, 2024

Now, through Birdzi’s integration with ECRS’s POS software, shopper and basket information are immediately relayed from ECRS to Birdzi, allowing shoppers to easily redeem their personalized discounts and promotional offers at checkout. We strive to provide Harps customers with personalized and curated experiences.”

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Checkout ATS Promotions Point of Sale 224

Retail TouchPoints

JULY 15, 2024

Achieving this level of personalization and marketing effectiveness is difficult given the range of Fender’s channels and customer touch points. Even if consumers buy their new guitars at a retail partner, they can go online and register their instruments on the Fender site. I mean that at the individual level,” he said.

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Marketing Consumer Wholesale Accessories 243

Retail TouchPoints

JULY 19, 2024

It’s about creating a space where people can express their individuality and style in an environment where they feel most at home.” Coach executive David Lehman discussed the brand’s metaverse strategy at the Retail Innovation Conference & Expo in June 2023.

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Promotions Fashion Accessories Social Commerce 234

Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. However, simply tagging an email for a pair of leggings at 40% off with a “new year, new you,” message is not going to satisfy shoppers.

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Marketing Shopping Fashion Checkout 245

Inside Retail

MAY 31, 2023

Others are more novel, such as experiential retailing, retail greening, and collaborative marketing. At the same time, they should align with the retail brand. A look at July’s interiors. Set realistic and measurable targets and outcomes for every event and promotion so you can build on successes and learn from mistakes.

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Store Layout Promotions Customer Experience Marketing 334

Inside Retail

JANUARY 5, 2025

Two of the nations major employers, with a combined workforce of 320,000 staff and about a 66 per cent share of the grocery market, Woolworths and Coles endured a 2024 they would no doubt rather forget. and a low point of $15.24, albeit edging close to the higher mark at years end. billion, but booked provisions worth $1.6

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Consumer Supermarket Promotions Net Profit 246

Retail TouchPoints

MAY 2, 2024

“We’ve assembled a world-class team with the proper incentives and alignment that will execute the very clear go-to-market strategy around our three anchor brands.” New additions and promotions at Beyond include: Guncha Mehta joins as Chief Digital and Information Officer. Callahan is rejoining Beyond, Inc.,

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Specialty Retailers Promotions Marketing Retail Marketing 267

Inside Retail

NOVEMBER 7, 2023

For instance, we could have a banana that’s been on the water for three weeks, and you have to get it to the location at a point where it’s ripe and ready-to-eat. Dykes also points to CEQ’s bulk deals – such as its ‘apple bins’, costing about 40 cents per apple – as a way to promote fresh produce. “A

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Kiosk ATS Supermarket Location 277

Retail TouchPoints

NOVEMBER 11, 2024

A number of local and independent grocers — including Bowman’s Market , Maurer’s Market IGA , Neiman’s Family Market , Queen’s Price Chopper and Soelbergs Market — are adopting Instacart ‘s AI-powered smart Caper Carts. At the end of their trip, customers check out directly from the cart.

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Grocer Wholesale Promotions Advertising 240

Retail TouchPoints

JUNE 17, 2024

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. Today, marketing programs are more comprehensive and measurable than ever, inclusive of apps, social media accounts, finely tuned promotions, influencer collabs, gift cards and more.

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Merchant Services Promotions Consumer Marketing 237

Retail Focus

NOVEMBER 26, 2024

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. In a market saturated with #AD, authenticity isn’t just a buzzword—it’s the key to success,” says Cristiano Winckler, Director of Digital Operations at Somebody Digital.

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Promotions Consumer Advertising Marketing 246

Retail TouchPoints

JUNE 9, 2022

But Lindsay Jerutis, GM for ShopStyle Collective , believes that marketing and social teams are overlooking a significant opportunity: using influencers to sway product demand and respond to product availability challenges. The influencer marketing industry is poised to reach $16.2

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Consumer Marketing Promotions Management 350

Retail TouchPoints

OCTOBER 22, 2024

The key is understanding what CX looks like at each stage and establishing a CX strategy built to adapt as the business grows from one stage to the next. These companies operate in competitive markets where personalized service can make or break their success. At this stage, having an adaptable CX strategy in place is crucial.

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Payment Services ATS Customer Experience Boutique 231

Retail TouchPoints

MARCH 8, 2024

Kerr is returning for a second stint at Lidl U.S., where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Tod Seiling, who will report to Paradela, will oversee all fresh food buying for Lidl. business.

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Supermarket Customer Experience Promotions Marketing 240

Retail TouchPoints

DECEMBER 27, 2024

But reaching them requires more than flashy social campaigns or discounts theyre more resilient to being marketed to as well as ham-fisted attempts to study them. My Gen Z colleagues at work have a completely different mindset than my kids (also Gen Z), who are still in school. Retailers must reflect this diversity in their marketing.

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Returns Promotions Shopping Shipping 246

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. But where does that leave your marketing strategies for the humble shop floor? Here are three key reasons they work so well: 1.

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Consumer Marketing Promotions Customer Experience 229

Retail Focus

DECEMBER 6, 2024

Email marketing has become a cornerstone of delivering this seamless retail customer experience, acting as a direct and personalized communication channel between brands and their customers. It involves connecting the dots between various touchpoints, including online stores, physical locations, customer support, and marketing communications.

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Customer Experience Marketing Customer Retention Promotions 130

Retail TouchPoints

DECEMBER 4, 2024

There is no hiding when your competitors’ products are right next to yours in search results at a quarter of the price tag. Odds are everyone has heard the foundational marketing concept of the 4Ps (product, promotion, price, placement) as the basic levers of driving growth.

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Advertising Promotions Marketing Returns 235

Retail TouchPoints

JANUARY 6, 2023

Consumers are a little more cautious,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints. “ The challenge for retailers is understanding where their customers will be six months from now and positioning their inventories, promotional plans and overall business outlook accordingly.

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Payment Services Promotions Consumer Inventory Management 315

Retail TouchPoints

SEPTEMBER 24, 2024

Marketers today have very little time to capture a consumer’s attention, which exasperates the need to reach that right customer with a hyper-relevant message in their precise moment of need. Doubling Down on Measurement and Optimization As marketers, measurement has always been essential when it comes to proving our value.

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Marketing Promotions Consumer Advertising 263

Inside Retail

DECEMBER 4, 2024

High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? In translating its latest collection into Bitmoji avatars, Valentino promotes individual expression and fosters an ever more global community through the brand’s most iconic motifs.”

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Fashion Target Market Marketing Promotions 277

Inside Retail

OCTOBER 25, 2024

First-party data allows customers to be segmented into groups that brands can tailor relevant, timely promotions to – no more emails promoting children’s clothing to bachelors who have only ever bought menswear from you, for example. I look at it from a perspective that there is identifying it, then capturing it, then nurturing it.

Promotions 242

Promotions Marketing Customer Experience Advertising 242

Retail TouchPoints

OCTOBER 16, 2024

According to one Gartner Market Guide : “By 2025, the top 10 global retailers by revenue will leverage contextualized real-time pricing…to manage and adjust in-store prices for customers.” ” The overall market outlook for AI pricing solutions indicates continued growth, with Coresight estimating the market will reach $1.6

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Consumer Retailing Pricing Inventory Management Promotions 291

Retail TouchPoints

NOVEMBER 6, 2024

Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network.

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Location Grocer Promotions Supermarket 242