Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

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Payment Services Merchant Services Checkout Supermarket 258

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

Merchant Services 344

Merchant Services Payment Services Checkout Consumer 344

Retail TouchPoints

OCTOBER 21, 2022

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. And with 50% of global spending in the U.S.

Merchant Services 299

Merchant Services Payment Services Checkout Finance 299

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 257

Merchant Services Payment Services Checkout Consumer 257

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

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Merchant Services Payment Services Consumer Checkout 222

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. in March 2020 and by 11.2%

Merchant Services 219

Merchant Services Payment Services Consumer Checkout 219

Inside Retail

JULY 4, 2023

As their popularity continues to surge, it is crucial for retailers to consider embracing crypto acceptance as a payment option. There are a number of businesses across Australia already accepting cryptocurrency payments. Mitigating the volatility of cryptocurrencies can be a barrier for retailers as a payment option.

Payment Services 264

Payment Services Merchant Services Point of Sale Finance 264

Retail TouchPoints

OCTOBER 30, 2024

-based merchants via AliExpressDirect, offering 0% commissions and $0 onboarding costs as part of a special introductory offer. The China-based marketplace also will provide marketing, business and customer service support, including handling buyer inquiries and after-sales disputes, free of charge.

Merchant Services 264

Merchant Services Shopping Marketing ATS 264

Retail TouchPoints

MAY 24, 2024

Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. Register now and visit them at booth #515.

Merchant Services 235

Merchant Services Payment Services Fulfillment Checkout 235

Retail TouchPoints

MARCH 23, 2021

Users go through a brief onboarding where they indicate their tastes and preferences and are then presented with their “own digital mall” featuring brands that align with their interests. The Yahoo Shops marketplace will feature a personalized digital storefront.

Merchant Services 348

Merchant Services Advertising Payment Services Shopping 348

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success?

Payment Services 225

Payment Services Merchant Services Checkout Consumer 225

Retail Focus

APRIL 11, 2024

One area where efficiency can make a significant impact is in payment processing. With the rise of digital payments and fast-changing retail payment trends, merchants should adopt feature-rich payment solutions to streamline operations and enhance customer satisfaction.

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Payment Services Merchant Services Customer Experience Checkout 130

Retail TouchPoints

APRIL 1, 2021

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business.

Merchant Services 252

Merchant Services Payment Services Telecommunications Checkout 252

Retail TouchPoints

JUNE 22, 2022

Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. The Twitter Shopping ecosystem was created to enable Shopify merchants to utilize Twitter to drive conversions.

Merchant Services 250

Merchant Services Payment Services Social Commerce Shopping 250

Retail TouchPoints

JULY 23, 2024

But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. Ryan Kelly, VP of Marketing, FedEx Despite this disruption to the status quo, FedEx remains a power player, delivering 15 million packages around the world every day.

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Merchant Services Returns Shipping Fulfillment 252

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. per cent more than those who didnt.

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

MARCH 28, 2024

merchants worth an estimated $30 billion that will lower the interchange fees (commonly referred to as swipe fees) that merchants are charged when customers use credit or debit cards. Additionally, the settlement provides funding for new programs to educate small businesses about payment acceptance options and how to best manage costs.

Merchant Services 192

Merchant Services Point of Sale Management Consumer 192

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 257

Merchant Services Payment Services Customer Experience Consumer 257

Retail TouchPoints

NOVEMBER 4, 2020

In 2019 , the total market share of online U.S. Because of this ease, merchants have begun relying on POS financing to drive sales growth. McKinsey has found that around 50% to 60% of loans originated at POS are either partially or entirely subsidized by the merchant. According to McKinsey, merchants face up to 2.4X

Merchant Services 309

Merchant Services Payment Services Accounting Jewelry 309

Retail TouchPoints

OCTOBER 23, 2024

Not all the changes have been additions— Amazon also is reportedly winding down its Today same-day delivery service for sellers that also have brick-and-mortar stores. Here’s all the recent news on Amazon’s recent services shuffle. Retailers currently using the service include Office Depot, Staples, Petco, Pacsun and GNC.

Merchant Services 203

Merchant Services Fulfillment Shipping Jewelry 203

Retail TouchPoints

JUNE 13, 2024

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably high fees,” today the online marketplace said it will be adding Venmo as a payment option in the U.S.

Merchant Services 210

Merchant Services Payment Services Checkout Marketing 210

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. As evidenced by the data showing U.S.

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Merchant Services Payment Services Point of Sale Consumer 231

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 229

Merchant Services Payment Services Point of Sale Checkout 229

Retail TouchPoints

JANUARY 14, 2022

With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud. Here’s some insight as to how merchants and consumers can avoid scams and gift card fraud: Consumer vs. Merchant. billion online with U.S.

Merchant Services 315

Merchant Services Payment Services Management Accounting 315

Retail TouchPoints

JANUARY 18, 2022

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. The Chinese ecommerce market is expected to be worth $3.3 The solution is designed to help solve cross-border commerce challenges across product sourcing, selling and logistics for merchants in both the U.S. In the 12 months ended Aug.

Merchant Services 245

Merchant Services Fulfillment Accounting Marketing 245

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. These can all be categorized as customer service-type chargebacks. From cases of friendly fraud, where a customer disputes a legitimate transaction as fraud — resulting in a chargeback to a merchant.

Merchant Services 244

Merchant Services Payment Services Shipping Accounting 244

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. I’m thrilled to have Mark join our team and lead this important work.”

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Advertising Merchant Services Payment Services Planning 236

Retail TouchPoints

JANUARY 18, 2024

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show.

Merchant Services 264

Merchant Services ATS Customer Experience Marketing 264

Retail TouchPoints

MAY 31, 2023

As a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. It also provides an opportunity to obtain additional feedback and improve your business processes.

Merchant Services 221

Merchant Services Shopping Promotions Management 221

Inside Retail

FEBRUARY 4, 2024

The Australian e-commerce market is set for a dynamic evolution this year. Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. While more Australians used mobile wallets for payments, adoption was fastest among younger generations.

Merchant Services 264

Merchant Services Payment Services Accounting Consumer 264

Retail TouchPoints

AUGUST 6, 2020

DoorDash is taking dark store fulfillment in a new direction with an online delivery service that sells products from its owned and operated local distribution centers. The company says “many more cities” will launch the service in the coming months, including San Diego, Baltimore, Denver, Sacramento and Concord, Calif.

Merchant Services 317

Merchant Services Marketing Grocer Fulfillment 317

Retail TouchPoints

JULY 28, 2021

Digitization has afforded retailers access to new markets and more consumers. The savvier the customer, the more agile merchants need to be to remain relevant. Operating in the global market provides retailers with a sea of benefits — most notably access to a customer base that spans the globe. The Tide is Turning.

Merchant Services 261

Merchant Services Payment Services Consumer Checkout 261

Retail TouchPoints

SEPTEMBER 18, 2024

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote.

Merchant Services 208

Merchant Services Checkout Management Advertising 208

Retail Focus

DECEMBER 9, 2024

Streamlining the payout experience for merchants and other businesses,Ecommpay, the inclusive global payments platform, has launched a new Payouts via Hosted Payment Page facility. Customers can then enter their payment details on the Payment Page to complete the payout.

Merchant Services 147

Merchant Services Payment Services Marketing Management 147

Retail TouchPoints

APRIL 29, 2021

Free Market , a modern retail collective of curated brands, restaurants and experiences, will open at Runway Playa Vista in Los Angeles as one of the property’s anchor tenants on May 1. In addition to the curated retail experience, Free Market aims to be a hub of art and culture at Runway, offering a variety of on-site offerings.

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Marketing Boutique Merchant Services Department Stores 270

Retail TouchPoints

AUGUST 13, 2021

Suddenly people had the power of the internet at their fingertips; they could shop from anywhere, faster than ever before. At the very least, it makes it harder for customers to engage with a brand and creates a frustrating shopping experience. The emergence of smartphones completely changed the world of ecommerce.

Merchant Services 260

Merchant Services Payment Services Checkout Shopping 260

Retail TouchPoints

OCTOBER 24, 2024

Through the partnership, Grubhub merchants can now access tools like bid automation , advanced targeting and granular performance reporting , including key performance metrics such as share of voice, time live and return on ad spend broken out by audience segment.

Merchant Services 225

Merchant Services Advertising Payment Services Checkout 225