Retail TouchPoints

MARCH 27, 2024

with plans for stores in a dozen new markets through a partnership with mall operator CBL Properties. The first wave of store openings started in November 2023 at malls in Roanoke, Va. Throughout the rest of 2024, stores will open at malls in Nashville and Chattanooga, Tenn.; expansion plans. and Winston-Salem, N.C.,

Planning 254

Planning Marketing Management Consumer 254

Inside Retail

SEPTEMBER 13, 2023

Aussie discount retailer Silly Solly is on a growth trajectory, with plans to expand as a franchise, after shifting from a licensing model. The Silly Solly’s brand has come full circle, now owned by Stanton and an Australian management team that reinvented the model in 2018. “We The chain boasts ‘Nothing over $5’ in its advertising.

Planning 298

Planning Discount Store Advertising Management 298

Inside Retail

OCTOBER 3, 2023

The outlet at Castle Towers in the Hills district is the first interstate store for the four-year-old business. The post Brooklyn Donuts opens first NSW store, plans national footprint appeared first on Inside Retail Australia. Brisbane-based Brooklyn Donuts is spearheading expansion into New South Wales with its first Sydney store.

Planning 278

Planning Management Shopping Marketing 278

Retail TouchPoints

MAY 20, 2024

Simon has unveiled plans for the next wave of redevelopment for its Fashion Valley shopping center in San Diego, which will include the addition of 850 multi-family luxury residences by AMLI Residential. Christian Louboutin and Fendi are set to follow in 2025.

Fashion 283

Fashion ATS Boutique Planning 283

Retail TouchPoints

JULY 2, 2024

Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development on Fifth Avenue in more than 60 years. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea.

Planning 265

Planning Home Furnishings Location Customer Experience 265

Retail TouchPoints

JULY 10, 2024

There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business. 4: Identifying inventory: Mislabeling items.

Inventory Management 233

Inventory Management Management Merchant Services Drop-Shipping 233

Retail TouchPoints

SEPTEMBER 2, 2024

However you look at it, healthy people are at the center of any successful sustainability plan. At Bragg, we review employee compensation annually and ensure that we remain competitive to market. At Bragg, we review employee compensation annually and ensure that we remain competitive to market.

Planning 243

Planning Employee Engagement Promotions ATS 243

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. I’m thrilled to have Mark join our team and lead this important work.”

Advertising 236

Advertising Merchant Services Payment Services Planning 236

Retail TouchPoints

SEPTEMBER 9, 2024

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network. ” In June 2024 Family Dollar parent company Dollar Tree initiated a strategic review of the struggling banner, with options including a sale, a spinoff or “other disposition of the business.” .

Management 226

Management Consumer Location Planning 226

Retail TouchPoints

AUGUST 15, 2024

Luxury bedding and home décor brand Boll & Branch has implemented the Oracle NetSuite enterprise resource planning (ERP) system to advance its brand mission of transforming the way home textiles are sourced, made and purchased.

Management 217

Management Target Market Finance Fulfillment 217

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Planning 252

Planning Checkout Location Marketing 252

Retail TouchPoints

MARCH 31, 2023

And this is just the first of in a series of shopping events Wish has planned for 2023. As an operating partner at one of Wish’s longest-running investors, GGV Capital , Yan has long had an insider’s view of the business. Joe Yan, CEO, Wish Central to Wish’s turnaround effort has also been a drawn-out reshuffling of its C-suite.

Planning 311

Planning Consumer Shipping Shopping 311

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. The post Planning to sell online in the US?

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 293

Loss Prevention Planning Customer Experience Inventory Management 293

Retail TouchPoints

OCTOBER 16, 2024

With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. The retailer also plans to open 60 to 65 net-new stores this year, as well as remodel or relocate 40 to 45 other locations. 3, 2025, with an anticipated $11 billion to $11.2 billion in net sales for the year.

Location 216

Location Planning Beauty and Health Kiosk 216

Retail TouchPoints

OCTOBER 22, 2024

The key is understanding what CX looks like at each stage and establishing a CX strategy built to adapt as the business grows from one stage to the next. At this stage, having an adaptable CX strategy in place is crucial. Adaptable CX strategies can address specific needs at different business stages and across sectors.

Payment Services 231

Payment Services ATS Customer Experience Boutique 231

Retail TouchPoints

OCTOBER 18, 2024

Ad Sales for Amazon Ads kicks off the Day 2 Keynote at the Unboxed conference. Ad Sales at Amazon Ads. This week at Unboxed, Amazon set out to prove that it is not just the premier retail media partner for brands, but the premier media partner, full stop. Tanner Elton, VP of U.S. according to Tanner Elton, VP of U.S.

Advertising 259

Advertising ATS Marketing Management 259

Inside Retail

JUNE 12, 2024

A recurring theme at Day two of NRF’s Retail’s Big Show Asia in Singapore on Wednesday was clearly the understanding among retailers of the need to deliver a great customer experience to succeed. In Macau customers can try a cocktail in store at a rotating bar in the middle of the shop. There is no one size fits all.”

Customer Experience 264

Customer Experience ATS Boutique Wholesale 264

Retail TouchPoints

JULY 16, 2024

British multi-category retailer Marks & Spencer plans to open at least 10 new convenience stores in conjunction with its franchise partners and refresh up to 50 existing c-stores this year as it looks to grow its £1 billion ( $1.3 billion ) convenience business.

Location 202

Location Payment Services Planning Checkout 202

Retail TouchPoints

MARCH 15, 2024

It was a tough week to be at the top in retail with a number of companies announcing CEO switch-ups following disappointing performances, including Petco , Under Armour , Fossil Group and, as Retail TouchPoints previously reported, Allbirds. This will be the third CEO switch-up at the company in nearly as many years.

ATS 234

ATS Returns Wholesale Planning 234

Inside Retail

DECEMBER 11, 2024

In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Change requires empathy and understanding for individuals and teams to manage the emotional rollercoaster it can create. Five simple starts to help manage change Link purpose, vision and values. Language matters.

Management 130

Management Accounting Planning Customer Experience 130

Retail TouchPoints

JANUARY 18, 2024

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show.

Merchant Services 264

Merchant Services ATS Customer Experience Marketing 264

Retail TouchPoints

AUGUST 8, 2024

Hence the inspiration behind his latest book, Leaders Leap: Transforming Your Company at the Speed of Disruption. “So To set a foundation for transformation, leaders need to separate the table stakes from the differentiators and put an appropriate action plan in place. And yes, that includes assessing possible risks.

Management 218

Management Department Stores Planning Consumer 218

Retail TouchPoints

APRIL 18, 2023

He will be tasked with implementing new technologies including a modern ERP platform, a headless ecommerce solution, new finance and operations planning tools and a new product lifecycle management platform. Stockstill has held high-level legal positions at Vans, Billabong and its portfolio of brands.

Finance 321

Finance Fulfillment Planning Management 321

Retail TouchPoints

DECEMBER 10, 2024

Macy’s Real Estate Worth as Much as $9 Billion The activist investors charge that Macys numerous previous attempts at a turnaround have led to limited sustainable improvements to the companys operating results. Since fiscal year 2018, Dillards has paid out 60% of its total cumulative cash sources to stockholders versus Macys at 25%.

Returns 248

Returns Planning Department Stores Management 248

Retail TouchPoints

FEBRUARY 2, 2024

A survey from the University of Maryland’s Supply Chain Management Center of the supply chains of 100 manufacturers, which include more than 12,000 production facilities, found that half of those sites were at high risk of being hit by floods, storms, droughts, heat waves and fires.

Supply Chain Management 247

Supply Chain Management Shipping Management Planning 247

Retail TouchPoints

JUNE 10, 2024

In fact, these 20 executives are showcasing how they’re driving their organizations — and the industry at large — forward, creating new standards for retail excellence in the process. Manager of Digital Strategy & Innovation, General Mills Jennifer Lambert, SVP of Strategy & Planning, Hy-Vee, Inc.

Supermarket 261

Supermarket Store Operations Management Planning 261

Retail TouchPoints

OCTOBER 31, 2024

David’s Bridal has introduced Adored by David’s , a resale program that will be managed by Arrive Recommerce. Secondhand wedding, bridesmaid and special occasion dresses, along with accessories, will be available through a curated, dedicated online storefront at 40% to 50% savings.

Finance 240

Finance Accessories Shipping Planning 240

Inside Retail

OCTOBER 10, 2024

Some of Europe’s largest fashion companies will start collecting discarded clothes from April as part of a voluntary pilot scheme to manage textile waste that anticipates EU regulations expected to come into force in 2026.

Fast Fashion 258

Fast Fashion Fashion Management Planning 258

Retail TouchPoints

NOVEMBER 5, 2024

Image courtesy Ikea UK “We know how much our customers love the Ikea restaurant, and we’re excited to celebrate the opening of our very first high street restaurant,” said Matthew Gould, Market Manager at Ikea London City in a statement.

Location 255

Location Planning Shopping Management 255

Retail TouchPoints

JANUARY 10, 2024

Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and enroll in digital health benefits and programs that are available through their employer or insurance plan to manage chronic conditions, but that they may not be aware of.

Planning 252

Planning Management Shopping Consumer 252

Retail TouchPoints

NOVEMBER 19, 2024

In addition to extended store hours, increased inventory pressures and customers who often are even more impatient than normal, these workers also often find themselves working more hours at a time when many other employees are taking time off. “On The reality is not everyone is going to get that time off. It’s a lot of fun.” “I

Department Stores 330

Department Stores Wholesale Shopping Consumer 330

Retail TouchPoints

DECEMBER 12, 2024

With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement.

Promotions 201

Promotions Planning Location Management 201

Retail TouchPoints

DECEMBER 16, 2024

At the same time, underfunded sustainability teams spend much of their time educating other departments rather than executing initiatives. To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management.

Supply Chain Management 225

Supply Chain Management Finance Accounting Management 225

Inside Retail

FEBRUARY 8, 2024

per cent at the end of FY23. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

FEBRUARY 6, 2024

Returns management software Loop surveyed 1000 Australian online shoppers and discovered that 23 per cent of these respondents admitted to having worn or used an item purchased while planning to return it, doing so at least once a week.

Returns 290

Returns Customer Experience Planning Management 290