Retail TouchPoints

FEBRUARY 25, 2022

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use.

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Promotions Consumer Payment Services Shopping 237

Retail TouchPoints

OCTOBER 16, 2024

This development follows efforts by major brands like Wendy’s and Walmart to implement real-time pricing technologies, raising questions about AI and consumer protection, privacy, and fair practices. billion in 2024 and grow at a compound annual growth rate (CAGR) of 16.5% through 2028.

Consumer 273

Consumer Retailing Pricing Inventory Management Promotions 273

Retail Focus

DECEMBER 21, 2023

Top 5 areas where AI delivers the most value to UK consumers:- 1 – Pricing and promotions – 28% 2 – Loyalty – real-time personalised rewards – 18% 3 – Product discovery when searching online – 17% – Product information (i.e.

Promotions 162

Promotions Consumer Customer Experience Shopping 162

Retail Focus

JULY 17, 2024

While discount codes top UK consumers preferred promotions, offers that are personalised and tailored to a specific product a consumer has viewed are almost twice as likely to prompt a sale compared to general ‘range-wide’ discounts, according to the latest data from Wunderkind , based on a survey of over 1,500 shoppers.

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Promotions Consumer Marketing Management 147

Retail TouchPoints

FEBRUARY 8, 2022

The new year is kicking off with plenty of challenges for consumers, retailers and CPG brands alike — and it seems we’ll start another year under a cloud of uncertainty. The best way to demonstrate that performance edge for CPG brands is with a successful strategic approach to promotions. Data Fills in the Gaps for Small Brands.

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Promotions Marketing Consumer Planning 261

Inside Retail

SEPTEMBER 24, 2024

Paul Faulkner, senior VP and MD at Mattel Asia Pacific, spoke with Inside Retail about the company’s vision to conquer the burgeoning market. Paul Faulkner: At Mattel, we want to be a growth partner in the region. PF: At Mattel, we have a deep-rooted legacy in Asia Pacific, and we view our consumers as dedicated fans.

Consumer 277

Consumer Planning Promotions Marketing 277

Retail TouchPoints

AUGUST 8, 2022

There’s no question that strategic promotions and discounts motivate consumers to buy a product. But which promotions should you use to attract subscribers? But which promotions should you use to attract subscribers? There are three main types of promotional offerings.

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Promotions Merchant Services Shipping Consumer 237

Retail TouchPoints

OCTOBER 3, 2024

When opening an account on the Baby Registry, consumers can confirm where gifts should be shipped, track the baby’s expected arrival date, customize a welcome message for loved ones and start selecting products to add to their lists. Consumers who create a baby register this fall are eligible to receive a special welcome gift box.

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ATS Shipping Checkout Accounting 250

Inside Retail

NOVEMBER 15, 2023

The rollout follows extensive trials at several stores in Queensland, NSW, SA and WA, where the signage received a positive customer response. Steve Higginson, GM for operations, Coles, said the initiative reflects the company’s ongoing efforts to assist customers in purchasing and consuming alcohol responsibly.

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Promotions Management Consumer Marketing 246

Retail TouchPoints

OCTOBER 14, 2021

Under Armour has named Massimo Baratto to the newly created role of EVP, Chief Consumer Officer, to oversee all aspects of Under Armour’s consumer strategy across global marketing, ecommerce and retail. Kara Trent, a seven-year Under Armour veteran, will replace Baratto the SVP/General Manager of EMEA.

Consumer 216

Consumer Promotions Customer Experience Management 216

365 Retail

JULY 22, 2024

Data and promotions are central to the success of retail operations, as highlighted in the “Retail Resilience” report. By effectively utilising data and strategic promotions, retailers can significantly improve their decision-making processes and drive consumer engagement. About 87.4%

Promotions 104

Promotions Consumer Management Shopping 104

Inside Retail

OCTOBER 18, 2024

“Our company started with a dream and I think we would say that we’re still a dreaming and innovation company at heart,” Rebecca Cai, general manager for APAC at On, told Inside Retail. “I I think it goes back to the vision that we have at On: We want to build the most premium global sportswear brand,” she added.

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ATS Consumer Promotions Marketing 246

Retail TouchPoints

SEPTEMBER 19, 2023

“The consumer’s going to be very selective, they’ve got a lot of choices; [the season is] going to be promotional, but consumers are [financially] healthy right now and they’re spending. [An It’s not a blowout number, but it’s in line with lower inflation, and the consumer will be spending.”

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Consumer Promotions Marketing Shopping 230

Inside Retail

NOVEMBER 21, 2023

Consumers may be paying more for synthetic or lab-made diamonds that are less valuable than they seem, according to the latest research from Rapaport. As synthetic diamond prices continue to fluctuate, some retailers are pricing them at a premium while others sell them at a much lower price.

Consumer 258

Consumer Promotions Marketing ATS 258

Retail TouchPoints

APRIL 26, 2024

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

Consumer 157

Consumer Accounting Promotions Shipping 157

Retail TouchPoints

MAY 16, 2024

Patients waiting for organ transplants now can prepare for surgery at home, something that used to require a two- to three-week hospital stay. Personalization is the cornerstone for providing excellent consumer experiences in healthcare (and many other forms of retail). Smart data analytics yields this understanding at scale.

Payment Services 220

Payment Services Promotions Consumer Finance 220

Retail TouchPoints

DECEMBER 12, 2023

Ebay is promoting its new handbag consignment service, which debuted in September , with a “Luxe Line” mobile consignment concierge that will be making stops in LA and Las Vegas from Dec. 13: Brentwood Country Mart at 225 26th St. Here are the details on where the Luxe Line will be stopping on its tour: Dec. 13: 1525 Abbot Kinney Blvd.

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Promotions Fashion Consumer Shopping 227

Retail TouchPoints

JANUARY 13, 2023

but at its lowest rate in years: up 3.5% In general, consumer spending on goods has proven weaker as more Americans are spending available funds on services, travel and activities that were limited during the pandemic ,” said Lisa Plonka, Partner and leader of Plante Moran ’s Consumer Goods Practice. Sporting Goods : 10% vs. 6%.

Promotions 235

Promotions Sporting Goods Jewelry Inventory Management 235

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 295

Consumer Merchant Services Sporting Goods Promotions 295

Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. From 2004 to 2014 he served at Yum! He also has experience as Plant Controller for Alcoa and in various financial management roles at General Electric. said Jeff Owen, COO at Dollar General in a statement.

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Promotions Finance Accounting Management 232

Retail TouchPoints

APRIL 5, 2022

More than 25% of consumers report that they’ll exceed last year’s Easter or Passover grocery spending. As COVID-19’s Omicron variant waned in February, Americans once again dramatically increased their out-of-home activities,” said Joan Driggs, VP of Content and Thought Leadership at IRI in a statement.

Consumer 240

Consumer Promotions Planning Returns 240

Wiser

AUGUST 21, 2023

No matter how revolutionary your product or service may be, it’s the promotion strategy that can make or break its journey in the market. The product promotion process can seem daunting, of course. This can be accomplished through various means such as promotional offers, targeted advertising, and strategic partnerships.

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Promotions Advertising Consumer Marketing 146

Retail TouchPoints

MARCH 13, 2024

Whether looking for that perfect ottoman to complete a family room, a comfortable glider with fast delivery before the baby arrives or help with a vanity installation to complete that home improvement project, at Wayfair we’re here to help our customers create a home they love with a seamless experience every step of the way.”

Consumer 205

Consumer Outdoor Promotions Location 205

Retail TouchPoints

MARCH 3, 2023

To top that off, differentiation approaches in retail that have been around for ages, such as unique inventory or strategic pricing and promotions, can now be easily imitated. Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Value added services have their own charm.

Consumer 228

Consumer Customer Experience Fulfillment Employee Engagement 228

365 Retail

AUGUST 21, 2024

If you’re like most retailers today, you’re in a rut when it comes to promotions. You tend to fall back on what you’ve done before, running the same promotions on the same items year after year. Refine Your Promotion Target Tightening the focus of your promotions to reach your target customers will yield better results.

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Promotions Planning Consumer Location 97

Retail TouchPoints

NOVEMBER 10, 2022

The solution aims to automatically help consumers keep track of their orders and generate discounts without increasing spam emails, track all orders and manage all your gift cards in one central location. The tool gathers the best deals from a shopper’s personal email and the web and automatically applies them at checkout.

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Promotions Checkout Management Location 251

Inside Retail

FEBRUARY 26, 2024

Amid a global cost of living crisis, consumers are increasingly turning to innovative solutions to manage their budgets and stretch their dollars further. Stocard (a Klarna Group Company) centralises all of a consumer’s loyalty cards in a single mobile application for 5.3

Consumer 130

Consumer Promotions Checkout Shopping 130

Retail TouchPoints

APRIL 30, 2021

Additionally, PDI will enable retailers to extend personalized fuel pricing offers in real time to consumers who are on-site or driving nearby, as well as promote in-store products. “By This will enhance the experience and utility of the app for its millions of users.”.

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Promotions Planning Consumer Management 274

Retail Gazette

SEPTEMBER 20, 2024

Retail sales continued to grow in August, according to the Office for National Statistics (ONS), despite consumer confidence plunging over the past month. The rise in retail sales comes as consumer confidence has dropped during September ahead of the Budget and the withdrawal of winter fuel payments.

Consumer 116

Consumer Supermarket Promotions ATS 116

Retail TouchPoints

JULY 21, 2021

Thirteen Lune is an ecommerce destination that curates beauty brands created by Black and Brown founders and inspire organic consumer discovery. Launching in select retail locations and on jcp.com October 2021 , JCPenney Beauty will go to market with Thirteen Lune as its flagship partner.

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Promotions Location Shopping Consumer 284

Inside Retail

AUGUST 2, 2021

Despite pledging to stop handing out plastic toys with purchases of groceries on environmental grounds , supermarket Coles last week announced a new line of plastic picnic goods that can be earned by customers using their Flybuys card at a supermarket or online. It doesn’t appear to be very consistent.”. It’s just more new s**t.”.

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Promotions Supermarket Consumer Marketing 264

365 Retail

NOVEMBER 13, 2024

Promotional products are more than just free giveaways—they’re powerful tools that help brands make a lasting impression on customers. Recent studies reveal that 83% of consumers are more likely to do business with a brand after receiving a promotional item, while 76% recall the brand’s name and message even months later.

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Promotions Accessories Customer Retention Returns 52

Retail TouchPoints

JUNE 9, 2023

In many instances, declines occur because consumer shopping patterns shift over time. When that happens, a retailer becomes the consumer’s choice, or at least one of the top choices. They promoted value on home goods, and consumers also thought “They probably have the stuff I want.” Why do you think that is?

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ATS Advertising Promotions Consumer 240

Wiser

AUGUST 13, 2024

Amazon Prime Day has become one of the most significant annual events in the retail calendar, particularly for the consumer electronics segment. Traditionally held in July, this two-day event offers brands an unparalleled opportunity to boost sales through deep discounts and strategic promotions.

Consumer 78

Consumer Promotions Advertising Shopping 78

Retail TouchPoints

FEBRUARY 3, 2021

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021.

Consumer 317

Consumer Jewelry Shopping Promotions 317

Retail TouchPoints

APRIL 30, 2024

Aimed at “honoring the totality of women” by providing a fabric-first approach and products that emphasize quality and versatility, the new product and merchandising strategy is part of a three -year brand transformation based on consumer research and outreach.

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Promotions Apparel Marketing Consumer 213

Inside Retail

JUNE 13, 2024

Welcome to the world of grocery retailing in Mainland China, where technology has changed the way consumers of all ages shop for goods and pay for them, a key feature of the third and final day of NRF Apac, in Singapore this week. Day 2 at NRF Asia: It’s all about customer experience. It’s not only about the transactions.

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ATS Supermarket Checkout Promotions 260