Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. but the jump from digital commerce to brick-and-mortar operations is a daunting one., Who is shopping?

Location 237

Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

AUGUST 24, 2023

Shein and Forever 21 are joining forces in a deal that will allow Forever 21 to sell its youth-focused apparel to Shein’s 150 million online users.

Fast Fashion 246

Fast Fashion Fashion Apparel Returns 246

Retail TouchPoints

NOVEMBER 20, 2023

Matt Kawadler: I’ve been involved in building DTC brands for about 10 years, and what they’re missing is that whole channel of offline revenue, which ends up being 35% of apparel purchases. We’re also expanding into women’s apparel [after adding activewear and men’s bottoms in 2022], so we’re thinking about that for growth.

Apparel 240

Apparel Marketing Returns Advertising 240

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

MAY 21, 2021

However, while curbside was a major brand differentiator for Target and its peers over the past year, its power will wane as more and more shoppers return to in-store shopping. Nordstrom and Other Apparel Retailers Will be at the Mercy of Global Supply Chains. The bullwhip effect is very real. There will be demand.

Apparel 293

Apparel Returns Department Stores Fulfillment 293

Retail TouchPoints

AUGUST 23, 2023

With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

Drop-Shipping 243

Drop-Shipping Visual Merchandising Consumer Shopping 243

Retail TouchPoints

JULY 16, 2020

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. Not all apparel retailers will be affected equally, however.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Brands that typically take the large-format route are adopting smaller footprints in residential neighborhoods.

Consumer 264

Consumer ATS Location Apparel 264

Retail TouchPoints

MARCH 5, 2024

The new Target Circle experience was designed to flex and grow with our guests to deliver more value and ease — no matter how you choose to shop with us — so every visit feels personal, rewarding and made just for you.”

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

SEPTEMBER 3, 2020

In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience. However, apparel and department stores are elevated.

Returns 334

Returns Merchant Services Department Stores Shipping 334

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Online shopping is gaining more momentum around the globe, with a growing number of new companies using social media platforms and marketplaces to launch their novelties. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

JULY 6, 2020

Wedding Apparel Presents A Unique E-Commerce Challenge. While brick-and-mortar bridal shops represent 95% of the market, after they were forced to close in March, Anomalie saw its weekly sales triple compared to six months earlier. “That has definitely informed how we’re planning our future.

Boutique 325

Boutique Customer Experience Location Accessories 325

Retail TouchPoints

DECEMBER 21, 2020

Through the 5 pm Christmas Eve deadline, shoppers can place online orders for store pickup and receive same-day deliveries at their homes via Shipt. Target is offering a wide range of items, including 2020’s most popular gifts as well as groceries, apparel, cleaning supplies and other essentials.

Sporting Goods 207

Sporting Goods Apparel Shopping ATS 207

Retail TouchPoints

AUGUST 27, 2020

The adaptations consumers have made during the pandemic to work, learn, shop and socialize from their homes are projected to last well beyond the time when the coronavirus is just an unpleasant memory. The other reason is the demographics of those now shopping online. Apparently, however, many do indeed like it.

Consumer 292

Consumer Shopping Supermarket Apparel 292

Retail TouchPoints

DECEMBER 21, 2023

Accessibility Moved into the Mainstream The fight for inclusion by people with disabilities saw some key victories in 2023, as retailers and brands began to recognize the buying power of this sector: Market Reports World has forecast an annual CAGR of 5.74% for adaptive apparel from now through 2030. In 2023, that’s exactly what they did.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Retail TouchPoints

MARCH 30, 2023

No retailer has the necessary manpower to provide every customer with a one-on-one conversation with a live agent during their digital shopping journey, but AI makes this a real — and potentially lucrative — possibility. As digital executives, we get very focused on the front-end.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

OCTOBER 20, 2021

Retailers won’t be able to keep these challenges from consumers, raising the possibility that people will either engage in panic buying or be discouraged from shopping altogether — neither of which would be good for the retail industry or the economy. The Adobe Digital Economy Index , released on Oct.

Supply Chain Management 290

Supply Chain Management Promotions Consumer Fulfillment 290