Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

MAY 9, 2022

Corporate employees immediately felt the benefits, largely because they were given the newfound power to work from anywhere and at any time. Through their long-term partnership, which reached a whole new level of value during the pandemic, Vans has reduced overall time spent documenting store concepts by 25%.

Visual Merchandising 288

Visual Merchandising Store Layout Boutique Apparel 288

Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

Retail TouchPoints

JANUARY 25, 2023

A flat-pack furniture retailer’s maze-like store layout shows customers how their products work in different settings and gives them the chance to touch and try out items. A leading sports apparel brand goes a creative step further with a space inside its New York innovation flagship location.

Store Layout 230

Store Layout Sporting Goods Consumer Location 230

Inside Retail

NOVEMBER 27, 2023

At the heart of this transformation is AI’s capacity to sift through not only past sales data but also real-time analytics, customer behaviours, market trends, and even external factors like weather conditions or local events that might impact demand. Amazon has been at the forefront of personalised shopping experiences.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

DECEMBER 25, 2023

Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. Delivering Exceptional Customer Experiences Collect and use your in-store data. and net income by 7.7%

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282