Hyken

AUGUST 27, 2021

He writes about how customer experience can determine the lifeline of a business. It is the volume of customers that makes the difference to a considerable extent. Hence, customer satisfaction has become a very important factor for the sustainability of a business. Customer experience leads to customer satisfaction .

Customer Experience 133

Customer Experience Technical Support Finance Management 133

Hyken

NOVEMBER 28, 2023

The advertising said, “Easy to install and easy to use.” However, using it was a different story. The good news is that when I reached out to technical support, I had a response within minutes. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author.

Technical Support 78

Technical Support Customer Experience Advertising ATS 78

Hyken

NOVEMBER 28, 2023

The advertising said, “Easy to install and easy to use.” However, using it was a different story. The good news is that when I reached out to technical support, I had a response within minutes. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author.

Technical Support 58

Technical Support Customer Experience Advertising ATS 58