Inside Retail

APRIL 19, 2024

per cent rise in first quarter sales on a like-for-like basis on Thursday, beating expectations and easing concerns about a slowdown in the two biggest beauty markets the United States and China. The company benefited from higher volumes as well as value in the unit, with strong demand in Europe and emerging markets.

Marketing 278

Marketing Accounting Consumer ATS 278

Retail TouchPoints

DECEMBER 5, 2024

This would account for 16.9% Solutions like no-box/no-label returns with item verification enable immediate refunds, meeting customer expectations for convenience while increasing accuracy, reducing fraud and helping to protect profitability in a competitive market.” of retailers’ annual sales in 2024, increasing from 14.5%

Returns 162

Returns Accounting Customer Experience Consumer 162

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Inside Retail

JUNE 30, 2024

The bad news was that company CFO Mat Friend admitted that Nike fell short of its plan, telling investors on its June 27 conference call: “We experienced meaningful shifts in consumer traffic in key markets – particularly in Greater China, where brick-and-mortar traffic declined as much as double-digits versus prior year.”

Marketing 246

Marketing Telecommunications Sporting Goods Promotions 246

Inside Retail

MARCH 25, 2024

In this excerpt from Unnecessary Tales of a Retail Marketer , our lead character discovers that balancing their gorgeous new ad campaign with the rigours of BAU is more annoying than they would like. Retail marketer: Got a brief for you. Retail marketer: The broader ad campaign is kicking goals. Creative agency suit: OK, great.

Marketing 245

Marketing Retail Marketing Management Accounting 245

Retail TouchPoints

JUNE 13, 2024

With customers increasingly returning to in-store shopping, grocery stores are now in a prime position to reclaim and expand their share of the alcohol market. This shift represents more than just filling an empty space; it’s an opportunity for grocery stores to redefine and elevate how alcohol is marketed and sold.

Marketing 269

Marketing Grocer Consumer Promotions 269

Inside Retail

MARCH 26, 2024

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Inside Retail: How did MCoBeauty approach entering into the US market? IR: What percentage of MCo Beauty’s sales revenue does e-commerce account for in comparison to brick-and-mortar retail?

Marketing 246

Marketing Supermarket Accounting Planning 246

Retail TouchPoints

NOVEMBER 8, 2024

million followers on Instagram via its @target and @targetstyle accounts — and that doesn’t count all the creator- and fan-led accounts tied to the brand. The retailer has a collective 8.4 For example, @targetdoesitagain, a “source for all things cool found at Target,” has 1.3 million followers on Instagram alone.

Social Commerce 289

Social Commerce Accounting Shopping Fashion 289

Retail TouchPoints

DECEMBER 5, 2023

Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. This means that marketing spend aimed at these high-spending visitors over Christmas is likely to get less return than usual. Consider collaborating with an influential Chinese influencer to really amplify your visibility to this market.

Marketing Spend 273

Marketing Spend Visual Merchandising Marketing Consumer 273

Retail TouchPoints

DECEMBER 6, 2024

For mid-market companies that may not have the budgets and resources to compete with larger, multinational brands, data is the key to success. Heres how RMNs are helping mid-market brands stand out, inspire shoppers and, ultimately, get in the basket during the busy holiday shopping season and beyond. of all U.S.

Advertising 289

Advertising Sporting Goods Marketing Accounting 289

Retail TouchPoints

NOVEMBER 5, 2024

This login effect means that first impressions of your retail site are often formed during account creation and that all future login interactions impact your customers’ perception of your retail experience.   As a retailer, your login process affects customer behavior and loyalty.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

NOVEMBER 25, 2024

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

Accounting 279

Accounting Promotions Location Management 279

Inside Retail

NOVEMBER 27, 2024

Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors. Shein did not immediately reply to a request for comment.

Marketing 130

Marketing Fast Fashion Advertising Marketing Spend 130

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

FEBRUARY 5, 2024

As the RMN market is projected to surpass $100 billion in coming years, it’s no surprise that RMNs have been sprouting across various sectors, from hospitality and finance to conventional retail. Retail media networks (RMNs) have taken the digital ad world by storm over the last few years. Complexity cannot live here.

Accounting 264

Accounting Finance Marketing Consumer 264

Inside Retail

SEPTEMBER 26, 2024

The ACCC described Australia’s supermarket industry as an “oligopoly” with Woolworths and Coles accounting for 67 per cent of supermarket retail sales nationwide. Aldi accounts for 9 per cent and Metcash-supplied independent supermarkets account for 7 per cent.

Supermarket 276

Supermarket Bundled Pricing Accounting Consumer 276

Retail TouchPoints

MAY 24, 2024

Additionally, a CFPB market report issued in September 2022 revealed that more than 13% of BNPL transactions involved a return or dispute and that people disputed or returned $1.8 BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

Consumer 264

Consumer Payment Services Returns Accounting 264

Inside Retail

FEBRUARY 19, 2024

The Iconic has launched a new branding campaign over a month after the online fashion retailer found itself in defence mode due to fraudulent transactions made via customers’ accounts. ” In January, The Iconic committed to refunding customers after fraudulent orders were made on their accounts.

Accounting 246

Accounting Fashion Returns Shopping 246

Retail TouchPoints

JUNE 12, 2024

After all, the way we use a laptop and mobile phone are different, yet us marketers so often plan a campaign that treats every device as equal. The Store is in Your Pocket Go back to a decade ago and marketing strategies were predominantly single channel, thanks to the challenges of crafting an omnichannel marketing experience.

Advertising 289

Advertising Planning Consumer Marketing 289

Retail TouchPoints

DECEMBER 1, 2023

When Threads initially launched in July 2023 it was available in most global markets, but Meta held off on launching in Europe because of that region’s strict regulations around online services and data privacy.

Advertising 264

Advertising Accounting Marketing Consumer 264

Retail TouchPoints

JUNE 21, 2024

Members that link their accounts can earn double Starbucks Star points during their stays at participating Marriott hotels and can earn 100 Marriott Bonvoy points when they make three qualifying transactions during designated weeks throughout the year (the first Marriott Bonvoy week runs July 8-14).

Accounting 278

Accounting Promotions Marketing ATS 278

Retail TouchPoints

OCTOBER 22, 2024

With the monthly fee, Costco members can create accounts for their entire household and get unlimited access to the Peloton content library. and hopefully expand distribution of Peloton products to new geographic markets with Costco in the future.” The Costco brand is incredibly powerful and respected in the U.S.

Accounting 264

Accounting Marketing ATS 264

Retail TouchPoints

SEPTEMBER 20, 2024

Supporting co-branded campaigns and providing dedicated support through account managers or marketing strategists further showcase the partnership approach, which will give CPGs the confidence to sign up with the retailer’s RMN and execute successful holiday campaigns.

Accounting 278

Accounting Advertising Marketing Promotions 278

Inside Retail

AUGUST 20, 2024

To become a household name, Temple & Webster is focussing its social commerce efforts on Instagram while keeping an eye on the up-and-coming markets that TikTok could help it unlock. Social commerce is only going to become bigger and a more important part of the [marketing] mix.”

Social Commerce 278

Social Commerce Accounting Marketing Shopping 278

Retail TouchPoints

NOVEMBER 26, 2024

“By teaming up with the powerhouse of Walmart and Walmart Connect, we’re differentiating the viewer experience with a first-of-its-kind shoppable activation, while also amplifying real, cross-platform accountability for marketers on one of our biggest stages.

Advertising 288

Advertising Shopping Accounting Marketing 288

Inside Retail

AUGUST 20, 2024

Its women’s line now accounts for 14 per cent of its revenue, up from 12 per cent in the prior year. The underwear retailer’s net profit soared 43.9 per cent to $12.4 million as revenue jumped 29.7 per cent to $84.5 The post Step One’s net profit surges 43.9 per cent appeared first on Inside Retail Australia.

Net Profit 278

Net Profit Accounting Marketing Consumer 278

Retail TouchPoints

FEBRUARY 20, 2024

Vizio, founded in 2002, has since amassed more than 18 million active accounts, growing its platform by enabling users to stream free content by watching ads. TV market), but also give the retailer its own proprietary hardware offering, akin to that of Amazon.

Advertising 263

Advertising Accounting Marketing Shopping 263

Inside Retail

JUNE 3, 2024

Last week, PetO, Australia’s largest independently owned pet specialty store, acquired 41 retail stores and 25 vet clinics from the Woolworths Group’s Petstock banner, after the Australian Competition and Consumer Commission issued a court-enforced divesture notice to Petstock and Woolworths citing anti-competitive behaviour in the market.

Accessories 279

Accessories ATS Specialty Store Accounting 279

Retail TouchPoints

DECEMBER 11, 2023

Drawing on their combined firsthand experience in digital and consumer goods, Co-founders Jana Bobosikova, Ricky Chan and Brendon Garner knew that traditionally, brands followed a linear, hierarchical path in which products were developed, sold and then marketed to a community.

Accounting 278

Accounting Consumer Planning Marketing 278

Retail TouchPoints

JANUARY 25, 2024

Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. But in order for passkeys to become mainstream , we need to cross the chasm to the early majority in the market in order for the technology to take off — and this is where the ecommerce sector is setting the pace in 2024.

Payment Services 264

Payment Services Shopping Accounting Checkout 264