Retail TouchPoints

NOVEMBER 25, 2024

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

Accounting 279

Accounting Promotions Location Management 279

Retail TouchPoints

NOVEMBER 8, 2024

million followers on Instagram via its @target and @targetstyle accounts — and that doesn’t count all the creator- and fan-led accounts tied to the brand. The retailer has a collective 8.4 For example, @targetdoesitagain, a “source for all things cool found at Target,” has 1.3 million followers on Instagram alone.

Social Commerce 289

Social Commerce Accounting Shopping Fashion 289

Retail TouchPoints

NOVEMBER 5, 2024

This login effect means that first impressions of your retail site are often formed during account creation and that all future login interactions impact your customers’ perception of your retail experience.   As a retailer, your login process affects customer behavior and loyalty.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Inside Retail

JANUARY 9, 2024

Pureplay fashion retailer The Iconic has committed to refund customers after fraudulent orders were made on their accounts. ” The Iconic has faced backlash on Facebook from customers who claim they have lost money from their accounts after unauthorised orders were placed on the e-commerce site. 550 spent on my credit!,”

Accounting 276

Accounting Fashion Management ATS 276

Retail TouchPoints

MAY 6, 2024

Walmart has simplified the process for shoppers who want to support their local schools with the new Connected Accounts feature on the Box Tops for Education app. Shoppers can now give back by connecting their Walmart account with the Box Tops app, without needing to scan or submit receipts.

Accounting 263

Accounting Management ATS Customer Experience 263

Retail TouchPoints

AUGUST 9, 2024

If they want to make a purchase, all they need to do is link their TikTok account to their Amazon account. Once accounts are linked, Amazon customers can seamlessly purchase items featured in TikTok ads without leaving the app. Amazon accounts can be unlinked from the TikTok experience at any time.

Accounting 255

Accounting Consumer Advertising Customer Experience 255

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Inside Retail

OCTOBER 17, 2024

. “The financial obligations under a credit card are different to what was advertised by Harvey Norman,” said Asic deputy chair Sarah Court. “A continuing credit contract can involve multiple advances of credit together with monthly account service fees and high interest rates, all of which add up for consumers.”

Finance 306

Finance Payment Services Advertising Accounting 306

Inside Retail

MARCH 21, 2024

Steinhoff revealed holes in its accounts in December 2017, the first sign of an accounting fraud that led to the near-collapse of the retailer, Reuters reported. Jooste told a South African parliamentary inquiry in 2018 that he was not aware of any accounting irregularities when he left the company in late 2017.

Accounting 272

Accounting ATS 272

Retail TouchPoints

OCTOBER 21, 2024

In 2023, fraudulent returns accounted for a staggering 13.7% Once they’ve gained access to legitimate accounts, these fraudsters can commit refund fraud on a larger scale, often remaining undetected for extended periods. Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually.

Returns 278

Returns Accounting Payment Services Location 278

Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Retail Wire

SEPTEMBER 12, 2024

Accounting firm PwC is restructuring two of its U.S. units, which includes reducing staff.

Accounting 264

Accounting 264

Retail TouchPoints

OCTOBER 18, 2024

In fact, 89% of consumers have complaints about keeping track of their passwords and 54% have stopped using an account or online service because they became frustrated when trying to log in. In fact, account fraud is only getting more brazen; attempted fraud transactions increased 92% and attempted fraud amounts jumped 146% year-over-year.

Accounting 305

Accounting Consumer Payment Services Planning 305

Retail TouchPoints

NOVEMBER 28, 2024

Mobile-first consumers: With 91% of shoppers using a smartphone to make purchases, mobile commerce sales are expected to account for 62% of all retail sales by 2027. These payment methods simplify transactions by allowing consumers to store multiple cards or bank accounts in a single digital wallet, reducing the need for manual entry.

Payment Services 298

Payment Services Merchant Services Shopping Checkout 298

Inside Retail

SEPTEMBER 26, 2024

The ACCC described Australia’s supermarket industry as an “oligopoly” with Woolworths and Coles accounting for 67 per cent of supermarket retail sales nationwide. Aldi accounts for 9 per cent and Metcash-supplied independent supermarkets account for 7 per cent.

Supermarket 276

Supermarket Bundled Pricing Accounting Consumer 276

Retail TouchPoints

JULY 3, 2024

Moreover, encouraging interdisciplinary dialogue and public engagement enables informed decision-making and promotes accountability. Accountability in Automation: Who takes responsibility? Automation brings efficiency but also questions of accountability. Automation brings efficiency but also questions of accountability.

Accounting 276

Accounting Promotions Management ATS 276

Retail TouchPoints

JUNE 21, 2024

Members that link their accounts can earn double Starbucks Star points during their stays at participating Marriott hotels and can earn 100 Marriott Bonvoy points when they make three qualifying transactions during designated weeks throughout the year (the first Marriott Bonvoy week runs July 8-14).

Accounting 278

Accounting Promotions Marketing ATS 278

Retail TouchPoints

JUNE 26, 2024

Customers who have previously purchased books from Thriftbooks can log into their account and view their ‘SellBack Shelf,’ which will show how much Thriftbooks is offering (based on popularity and demand) to buy back books they’ve previously purchased. Sellers will receive a prepaid shipping label to send the books to ThriftBooks.

Accounting 292

Accounting Shipping Returns Customer Experience 292

Retail TouchPoints

OCTOBER 18, 2024

The retailer will help members build their accounts by awarding 400 points for downloading the app, 400 points for creating an account and 200 points for completing their profile. Exclusive loyalty program perks will include 15% birthday rewards and double points days. local time on Oct.

Accounting 255

Accounting Planning Shopping ATS 255

Inside Retail

NOVEMBER 10, 2024

per cent and accounted for 9.3 The company’s retail sales totalled $2.54 billion, with BWS and Dan Murphy’s comparable store sales declining 1.1 per cent year over year. Online sales increased 6.3 per cent of total retail sales. The company ended the quarter with 1725 stores after opening three new BWS stores and closing six.

Promotions 261

Promotions Accounting Consumer Shopping 261

Inside Retail

APRIL 10, 2024

But while labour and marketing budgets are typically the first to be put on the chopping block, retailers may be overlooking opportunities to reduce costs in the back end by automating everyday finance functions, such as accounts payable and accounts receivable. “I

Payment Services 264

Payment Services Finance Accounting Management 264

Retail TouchPoints

MAY 24, 2024

When consumers check out and choose buy now, pay later, they don’t know if they will get a refund if they return their product or whether the lender will help them if they didn’t get what was promised,” said Rohit Chopra, Director of the CFPB in a statement.

Consumer 264

Consumer Payment Services Returns Accounting 264

Inside Retail

SEPTEMBER 9, 2024

Miniso’s IP products account for over 70 per cent of its offerings, with about 30 per cent featuring Sanrio characters such as Kuromi, Melody, and Cinnamoroll. Internationally, the new store is Miniso’s second Sanrio-themed location following the opening of the Margo City shop in Indonesia last October.

Accounting 284

Accounting Location Planning Shopping 284

Retail TouchPoints

MAY 12, 2023

At Nordstrom, Smith will be responsible for financial planning and analysis, accounting, tax, internal audit, treasury, investor relations and strategy sourcing. Smith brings extensive experience in retail finance posts, including serving as CFO at Walmart from 2010 to 2014 and at Target from 2015 to 2020.

Finance 340

Finance Accounting Planning ATS 340

Inside Retail

MARCH 11, 2024

“The one area we are looking at closely is what this will mean for accounts under $2000. Financial counsellors see clients with multiple, small amount accounts and these are getting some people into debt spirals,” said Financial Counselling Australia co-CEO Domenique Meyrick.

Consumer 262

Consumer Accounting ATS 262

Retail TouchPoints

DECEMBER 26, 2023

As in previous years, ecommerce grew at a faster pace than brick-and-mortar retail, but the latter still accounts for the majority of all sales. Online sales grew 6.3% , outpacing the 2.2% increase in in-store sales. Spending at restaurants saw a significant jump, increasing 7.8% compared to 2022. Apparel sales grew 2.4% respectively.

Jewelry 299

Jewelry Payment Services Promotions Apparel 299

Retail TouchPoints

NOVEMBER 21, 2024

GlassesUSA.com has introduced a next-day delivery service for prescription eyewear, just in time for the end-of-year spending rush as consumers look to use up the funds in their FSA and HSA accounts.

Fulfillment 289

Fulfillment Accounting Consumer Customer Experience 289

Inside Retail

MAY 12, 2024

The most popular savings methods were: Traditional savings accounts (71 per cent). High-interest savings accounts (28 per cent). Additionally, 82 per cent of respondents are saving at least a portion of their monthly income, while 18 per cent are choosing not to save at all. Shares (24 per cent). Physical cash (20 per cent).

Consumer 246

Consumer Accounting ATS Supermarket 246

Retail TouchPoints

OCTOBER 22, 2024

With the monthly fee, Costco members can create accounts for their entire household and get unlimited access to the Peloton content library. The Peloton Bike+ will be self-assembly and is expected to retail for $1,999 in-store and $2,199 online, including delivery and a 48 -month extended warranty.

Accounting 264

Accounting Marketing ATS 264

Retail TouchPoints

JULY 18, 2024

Pairfect Match AI also takes into account factors such as face shape and style preferences in making personalized recommendations. The new app builds on GlassesUSA.com’s live try-on augmented reality virtual mirror and its prescription scanner app, which allows shoppers to extract an Rx from their existing lenses.

Accounting 278

Accounting Customer Experience ATS 278