Accessories Clienteling Customer Experience Shopping 
Retail TouchPoints
NOVEMBER 3, 2022
David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. The revamped stores will feature a new layout designed to support one-on-one customer experiences. West Chester Township, Ohio, Lexington, Ky. and Cool Springs, Tenn.
Retail TouchPoints
AUGUST 8, 2024
. “We are delighted to partner with Rebag, an established leader in the luxury resale space, to meet customer needs with this curated addition to our assortment,” said Jennifer Jones, SVP and General Merchandise Manager Center Core – Women’s Accessories at Bloomingdale’s in a statement.
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Inside Retail
JULY 22, 2024
It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available. Are there any specific countries or regions within Asia Pacific that are being targeted?
Inside Retail
MAY 28, 2024
Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. Inside Retail : Customer experience is crucial in the retail industry. How does Kate Spade New York prioritise customer satisfaction, both online and in-store?
Retail Focus
NOVEMBER 22, 2023
The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Luxury pop-up stores become essential brand levers amid the bustling atmosphere, presenting a distinct and enchanting shopping experience for consumers.
Retail TouchPoints
FEBRUARY 18, 2021
Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return.
Independent Retailer
MAY 5, 2022
In fact, according to Morning Consult’s most recent poll, 70 percent of adults are comfortable shopping at malls now compared to just 44 percent at this time last year. . The specific layout of each store should depend on the size of the space and the goal of the customer experience.
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