Trending Articles

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Fresh Market Aims to Improve Inventory Management with New Tech, Including Electronic Shelf Labels

Retail TouchPoints

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction. The retailers partnership with VusionGroup will include a suite of Vusion 360 solutions, including: Multicolor ESLs that can support remote price changes and are equipped with f

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Australian Retail Council names Chris Rodwell as inaugural CEO

Inside Retail

Chris Rodwell has been named as the inaugural CEO of the Australian Retail Council (ARC), the upcoming merged entity of the country’s peak retail lobby groups , effective in March next year. “We are thrilled to have secured Chris to lead the future amalgamated entity, the Australian Retail Council as we enter this next critical growth phase for our $430 billion dollar retail sector,” said Nicole Sheffield, president of the Australian Retailers Association (ARA).

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Grubhub Hit With $25M Penalty for Deceiving Diners, Drivers, and Restaurants

Retail Wire

Grubhub allegedly hid fees, added unaffiliated restaurants, and misled drivers about pay.

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7 Ways Chiller Units Help Save Your Business Money

Retail Focus

Keeping costs low is at the heart of many successful businesses, especially when the right indoor climate plays a large part in daily operations. This is where chiller units can come into their own. They are not only about making spaces feel pleasant but can also help look after your bottom line. With options such as air-cooled, water-cooled, glycol, HVAC chillers, and heat pumps, there is something for every business.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Lakeside Shopping Centre honoured with International Green Apple Environment Award at Kensington Palace

A1 Retail

Lakeside Shopping Centre has achieved a significant milestone in environmental excellence by winning an International Green Apple Environment Award, its fourth Green Apple Award in three years. This prestigious recognition identifies and celebrates the greenest companies. Selected from over 1,200 nominations worldwide,Lakeside Shopping Centrereceived this coveted accolade at a glittering awards ceremony held at Kensington Palace, London, on 18 November.

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Army & Air Force Exchange Deploys AI-Powered Customer Service Chatbot

Retail TouchPoints

The Army & Air Force Exchange Service (AAFES) , a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership with Manhattan Associates to include the solution providers AI-powered customer service chatbot. The Exchange has run order fulfillment through Manhattan Active Omni since 2019 and now has deployed Manhattan Active Maven to better support its human customer service agents.

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Shake Shack Has Free Burgers Every Day Until December 24th

Retail Wire

Shake Shack is enticing its customers with free food.

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Why forecasting is critical to success in omnichannel retail

Retail Focus

The team at fulfilmentcrowd – a global logistics platform for high- growth omnichannel brands – share insight into tech and its role in delivering peak season profitability. Lee Thompson, CEO at fulfilmentcrowd commented: In the Golden Quarter the need to concurrently serve both retail and DTC amplifies the problem. A recent study revealed that 48% of total stock bought by UK retailers had to be discounted, highlighting the negative impact of bad buying disciplines on the bottom line

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Nike CEO insists brand needs to restore its obsession with sport

Retail Gazette

The new boss of Nike has insisted the brand needs to restore its obsession with sport as part of its turnaround efforts. CEO Elliott Hill, who returned to the sporting giant in October, said the brand had become “too promotional,” and insisted that “being premium also meant full price,” The Times reported. Speaking to investors on Thursday (19 December), he explained the chain’s website had been offering a 50-50 split of full price and discount items.

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Betting on Commerce Media? Then Don’t Model Your Data

Retail TouchPoints

Im a lawyer, and Im also a doctor. Im in Gen Z, yet Im 45. I like dirt bikes and also the opera. This sounds like the setup to some riddle. In fact, its what appeared when I searched myself in an online registry of the audience segments data providers thought I was part of. For the record, I am none of these things, nor am I in many of the 400 other segments I was seemingly randomly assigned to.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Little Bellies wins landmark copyright case against Aldi

Inside Retail

Snack food brand Little Bellies parent Every Bite Counts has won a copyright infringement claim against supermarket giant Aldi, a case that was described as unprecedented in Australia. Justice Moshinsky recently found that various Aldi packaging infringed artistic works of Little Bellies’ cornerstone range of children’s snack food products.

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McDonald’s Class Action Lawsuit Claims Customers Were Hit With Orange Juice Surcharge

Retail Wire

McDonald's is facing a class action lawsuit.

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Merry Hill celebrates 49 deals in 2024, covering nearly half a million sq ft

Retail Focus

Merry Hill, one of the UKs top 10 retail and leisure destinations, is celebrating a landmark year of growth, with 49 brands either opening, signing, or reinvesting in the destination. Footfall was also up, increasing by 3.9% in the last 12 months, mirrored by an increase in sales of 4%, ahead of a busy Christmas season. Of the 49 deals, 26 were new entrants.

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Top 10 Christmas Commercials and Ads from Retailers and Brands | 2024 Edition

Tokinomo

The holiday season is a time for joy, togetherness, and festive cheerand brands often seize the opportunity to create commercials that capture the spirit of Christmas. In 2024, FMCG brands and retailers have outdone themselves, delivering creative, heartwarming, and memorable campaigns that not only entertain but also reflect themes of tradition, kindness, and celebration.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How AI Assistants are Already Reshaping Shopping

Retail TouchPoints

2024 is set to go down in history as the year of the AI assistant. Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed.

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VIDEO: Former CEO Mindy Grossman on why retailers are like professional athletes

Inside Retail

With 30 years of executive leadership experience, including stints as CEO and president of Weight Watchers Inter n ational and the Home Shopping Network, Mindy Grossman has been through her fair share of business transformations. Here, she shares her thoughts on what it takes to succeed in todays retail environment and how she got her start in the industry.

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OpenAI Launches 1-800-ChatGPT To Call or Text With AI Assistant

Retail Wire

Call 1-800-ChatGPT and get voice answers from an AI assistant.

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Growing brands select Manchester Arndale as shopping centre reports strong 2024

Retail Focus

Popular online brands, growing F&B operators, and established retail names are just some of the occupiers who have moved to Manchester Arndale over the past 12 months as the shopping centre strengthens its position as the North Wests premier retail destination. During 2024, joint asset managers M&G Real Estate and Global Mutual alongside retained leasing agents Metis Real Estate and Time Retail Partners as well as retained lease advisory agents Green & Partners, secured 223,748 sq ft

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Hamleys delivers early Christmas present to Naples shoppers with fourth Italian store

A1 Retail

Christmas arrives early for shoppers in Naples and the Campania region this year as Hamleys, the worlds finest toy store opens its doors at Torre Annunziata in the brand new MaxiMall Pompeii, the innovative new retail hub set in the shadows of Vesuvius and the historic archaeological site. This is thefourth Hamleys store in Italy, opened in collaboration with GIOCHI PREZIOSI S.P.A., Italy’s toy manufacturer and distributor.Spanning over 750 square meterson a single level, the store brings

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SVP Reveals How Tractor Supply Assesses Tech to Power ‘Legendary’ Service Experiences

Retail TouchPoints

A key aspect of Tractor Supply Company s brand mission is providing legendary customer service. That means investing in technology that both directly and indirectly supports them as they browse and buy across channels. Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout.

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LaManna’s CEO on curating a personalised supermarket experience for the holidays

Inside Retail

LaManna, the 10,000sqm independent supermarket located at Essendon Fields, is rising to the Christmas occasion. Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. The food emporium has earned a reputation for its hospitality-first approach in the grocery sector and its strategy for the holiday season will follow the same playbook.

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Domino’s Teams Up With Stefon Diggs To Give Away $1M in Emergency Pizzas

Retail Wire

Domino's and Stefon Diggs have created the "pick-me-up" football fans need.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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A Surprising Niche: Retail Figures on Certain Kiddie Industries is Sky High

Retail Focus

You’d think that the biggest retail domains would be Chanel bags or fancy cars and whilst these retail industries are huge, there is an even more interesting industry that you might not be aware of that is pumping and that’s kids products. If you think about it for a second, it kind of makes sense. Parents want to give their children the world and there is often no budget for that, plus, kids know just how to ask for things and wrap their parents around their little fingers creating

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Oak Furnitureland to open new North Shields showroom on Boxing Day

A1 Retail

New 17,000 sq ft showroom set to open in the Silverlink Retail Park on Boxing Day, bringing the brand to North Tyneside for the first time The new store carries Oak Furniturelands whole home product offering, designed to resonate with a wider customer base Oak Furnitureland is opening a new showroom in North Shields as part of plans to drive growth and expand its showroom portfolio across the UK.

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David’s Bridal Acquires Wedding Media Brand, Launches Pearl Media to Create ‘Ultimate Inspiration Network’

Retail TouchPoints

David’s Bridal has acquired wedding media brand Love Stories TV and is launching into retail media with the debut of the Pearl Media Network. Engagement and wedding planning timelines are getting longer, according to Signet , with couples dating for 3.25 years on average before proposing. Additionally, the average length of an engagement is now between 12 and 18 months.

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US toy brand KidKraft quits Australian warehouses with $1 ‘Fire Sale Auction’

Inside Retail

US toy label KidKraft will launch a clearance auction this weekend as it shuts down its Australian warehouse operations. The auction, managed by Lloyds, will include premium toys and furniture worth more than $800,000, with each item starting at $1. It will take place online across the Gold Coast, Brisbane, Sydney, and Melbourne, with pickup available in the two days before Christmas or in early 2025.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Costco Rejects 98% of Teamster Union Demands as Proposed Strike Looms

Retail Wire

Costco workers are threatening to strike if a bargaining agreement is not reached.

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Hamleys delivers early Christmas present to Naples shoppers with fourth Italian store

Retail Focus

Christmas arrives early for shoppers in Naples and the Campania region this year as Hamleys, the worlds finest toy store opens its doors at Torre Annunziata in the brand new MaxiMall Pompeii , the innovative new retail hub set in the shadows of Vesuvius and the historic archaeological site. Project: Lombardini22, / Photographer: Luca Rotondo This is the fourth Hamleys store in Italy, opened in collaboration with GIOCHI PREZIOSI S.P.A., Italy’s leading toy manufacturer and distributor.

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Frasers CEO Michael Murray nominated for Hugo Boss board seat

Retail Gazette

Frasers Group CEO Michael Murray has been nominated for a role on Hugo Boss’ supervisory board as the German retailer unveiled a host of new members today (17 December). Hugo Boss said Stephan Sturm will step in as chairman of the supervisory board, replacing Hermann Waldemer, who has held the position since 2020. The fashion brand has also put forward Murray and Andreas Kurali, the former deputy CFO of US tobacco giant Philip Morris International, as candidates for board membership.

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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

The retail sector faces significant challenges in achieving sustainability. Industries such as fashion, for example, face significant customer stakeholder pressure as well as complex, decentralized supply chains with the heavy burden of Scope 3 emissions (approximately 96% of the sector’s total). For home and retailing brands, 98% of emissions are within Scope 3.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.