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Big Lots Looks to Bolster Lagging Sales with New Affiliate Program

Retail TouchPoints

Big Lots is moving full steam ahead despite its recent bankruptcy filing and sale. In addition to bringing back its “Black Friday Fridays” weekly holiday deals , the retailer is launching a new affiliate program to “build on its organic and grassroots popularity with bargain-savvy creators and publishers on social media and beyond.” Big Lots Fights its Way Back Big Lots has struggled to find its footing since the pandemic, with recent factors such as high inflation and interest rates continuing

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Choice taken to task for wasting government funding on supermarket data report

Inside Retail

Retailers have lambasted Choice for wasting $1.1 million in government funding on its recently published supermarket data, which priced a basket of just 14 items to determine the nation’s cheapest grocer. “Supermarkets range thousands of products, and Australian families are often buying triple this volume in their weekly shop,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “This report is funded by taxpayers to the tune of $1.1 milllion and disappoi

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New Zealand’s Warehouse Group posts a loss after too many ‘own goals’

Inside Retail

The Warehouse Group has booked a post-tax loss of $54.2 million after sales fell 6.2 per cent to $3 billion. “Our FY24 performance is disappointing, and we’ve simply scored too many own goals,” conceded interim CEO John Journee. “Our ecosystem strategy was too ambitious, and we took our eye off the ball on product. We held onto Torpedo7 and TheMarket.com too long, reacted too slowly to changing customer spending , and fell out of step with what Kiwi families want.

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Coca-Cola Discontinues Spiced Flavor Despite Promising Permanence

Retail Wire

Coca-Cola has decided to discontinue its recently introduced "Coca-Cola Spiced" flavor after only being on the market for less than a year.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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The Creative Retail Awards Crown the Very Best in Retail, Leisure and Hospitality Design at Their 2024 Awards

Retail Focus

The creative sector was partying last week after the announcement of the winners of the Creative Retail Awards 2024. At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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Poundland owner Pepco battles ongoing supply chain disruption

Retail Gazette

Pepco Group’s fourth-quarter like-for-like sales fell year on year due to ongoing supply chain disruption. For the 51 weeks ending September 22, the Poundland and Dealz owner saw total revenue rise 10%, driven by new store openings, but like-for-like dipped 3.1%. Disruption to shipping through the Suez Canal, due to attacks militants in the Red Sea , has continued through 2024. “Pepco has continued to be impacted by supply chain issues, affecting the consistent and timely availabilit

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First-Ever Costco With Apartments Set for South Los Angeles

Retail Wire

Plans are moving forward for a new Costco development in Baldwin Village, South Los Angeles, marking the first location to feature residential apartments above the warehouse retail space.

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Hyper-growth health app, Fastic, increases new-user revenues with insights-led personalisation from MoEngage

Retail Focus

Fastic , the world’s largest fasting app and AI-driven leader in weight loss and nutrition tracking, has leveraged advanced personalisation to drive user engagement and revenue growth, partnering with MoEngage , the insights-led customer engagement platform. Fastic has experienced hyper-scale since its launch in 2019, growing registered users of its free intermittent fasting app to an audience of 12.3million.

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Watch: Boots launches biggest-ever beauty campaign with over 25 new brands

Retail Gazette

Boots has launched its biggest ever beauty marketing campaign, with more than 25 new brands landing at the cosmetics giant. The ‘make more room for beauty’ campaign sees the retailer invite the nation to make more room for beauty products in their lives. It marks Boots’ first campaign specifically designed to reach an audience of under-35 beauty consumers, spanning TV, OOH, print, radio, digital display, paid and owned social, PR, email and instore marketing.

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TikTok Beefs Up Search Ads Offering Just in Time for Holiday Shopping

Retail TouchPoints

For several years now, consumers’ search behavior has been trending away from generic search engines and toward platforms like Amazon and social media sites. TikTok has noted this trend on its platform, where it says 57% of users utilize its search functionality and 23% search for something within 30 seconds of opening the TikTok app. Image courtesy TikTok Now TikTok has introduced a new way for brands to capitalize on this trend, with a new Search Ads offering that will allow brands to place th

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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‘Illusory’: Woolworths, Coles charged with falsifying discount promotions

Inside Retail

Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The ACCC alleged that the supermarkets increased the prices of the products by 15 per cent for a brief period before being subjected to Woolworths’ ‘Prices Dropped’ and Coles’ ‘Down Down’ promotions.

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White Castle’s Scary-Good Treats Make Halloween Memorable

Retail Wire

White Castle, the home of the famous square burger, is introducing some scary-good treats to make Halloween memorable for its customers.

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Loxton Walk, a new Retail and Leisure Destination in London’s West End

Retail Focus

The Portman Estate and Derwent London have unveiled plans for the launch of Loxton Walk, the West End’s latest retail and leisure destination in the heart of Marylebone. With public space, sustainable design and a new retail offering, Loxton Walk will be an entirely new and carefully curated street for the area. Launching in 2025, Loxton Walk will deliver 28,500 sq ft of new retail and leisure space across 17 ground floor units, accessible via four new avenues from George Street, Blandford Stree

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Asda to convert IT systems in smaller stores over Christmas to minimise disruption

Retail Gazette

Asda will prioritise converting the IT systems in its smaller stores for the rest of the year to minimise disruption from its ‘Project Future’ transformation over the Christmas period. The retailer said it would concentrate its transformation efforts on 850 smaller sites, including petrol stations, smaller supermarkets, and Asda Express convenience stores over the golden quarter, rather than its larger stores where the bulk of its customers shop.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Does Your Retail Fraud Problem Start with Account Creation?

Retail TouchPoints

New account fraud is surging, and despite the conventional wisdom that this type of fraud is mostly a problem for banks, retailers are in the crosshairs too. Due to AI tools that make it easier for criminals to synthesize identities from stolen customer data and manage them, banks and commerce are expected to lose close to $5 billion this year to this type of fraud.

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Nike’s cautionary tale: When a D2C pivot goes awry

Inside Retail

In the last five years, a bevy of brands including Nike, Levi’s, Crocs and Under Armour have turned their attention to their consumers as they looked to cut out the middleman. And it’s little wonder given that in the US alone, direct-to-consumer (D2C) e-commerce sales are expected to grow 16.4 per cent to reach US$197.11 billion this year. But pivoting an established brand to D2C is not without its challenges, as Nike can attest.

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HP Hood LLC Issues Recall for LACTAID Milk

Retail Wire

HP Hood LLC is recalling five SKUs of 96 oz containers of LACTAID® Milk after discovering that some products may contain trace amounts of almonds, which are not listed on the packaging. This poses a potential risk for individuals with almond allergies, who may experience severe or life-threatening reactions.

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No, not all companies are abandoning diversity, equity and inclusion. Here’s why.

Retail Dive

Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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In pictures: John Lewis unveils Christmas shop in 35 stores

Retail Gazette

John Lewis has opened its Christmas shops in 35 stores today as it gears up for the busy festive shopping period. Consumers will be able to purchase everything from trees and baubles to gifting and wreaths in the department store’s dedicated areas. It is the first time the retailer is bringing its Christmas foliage together in one place across 15 of its stores.

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Three Tactics for Optimizing CTV Success

Retail TouchPoints

As the CTV landscape continues on its path of rapid growth since the pandemic, with giants like Netflix launching ad tiers, players like Walmart entering the space through M&A and streamers doubling down on global expansion, new challenges and opportunities are emerging. If you’re looking to experiment and thrive in the CTV space, here are three tactics for optimizing success: Crafting the Most Effective Targeting Strategy In order to get consumers to look up from their phones during a comme

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Premier Retail’s sales drop on weaker Smiggle, Apparel Brands’ results

Inside Retail

Premier Retail , a division of Premier Investments, booked lower sales in the last fiscal year amid weaker performances across the majority of its segments. The company’s sales declined 2.9 per cent to $1.60 billion, the second-highest sales result in the group’s history after cycling record sales in the prior fiscal year. Stationery brand Smiggle decreased 7.4 per cent to $296 million and the Apparel Brands business, which includes Just Jeans, Jay Jays, Portmans, Jacqui E and Dotti,

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Kroger Extends Exchange Offers for Albertsons Notes as Merger Developments Unfold

Retail Wire

Recently, Kroger announced an extension of the expiration date for its exchange offers and consent solicitations regarding Albertsons Companies, Inc. notes. The new expiration date is set for September 27, 2024. This extension allows holders of Albertsons notes to exchange them for new Kroger notes and cash, as well as to consent to proposed amendments to the relevant indentures.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Space NK to Open New Store at centre:mk This November

365 Retail

Space NK has selected centre:mk for its next debut as the brand continues to expand in strategic locations across the UK and Ireland. Set to open on Silbury Arcade at the end of November 2024, the 1,721 sq ft store will offer an expansive selection of makeup and skincare products. Customers will be able to buy over 100 of the worlds most coveted beauty brands, including Tatcha, Drunk Elephant, NARS, Rare Beauty, Hourglass, Kosas, Olaplex, Ultra Violette, Sol De Janeiro, Diptyque, Milk Makeup, Gl

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TikTok Shop takes on Prime Day with ‘one-of-a-kind’ week-long UK sales event

Retail Gazette

TikTok Shop is launching its first week-long sales event in the UK which will see some of the platform’s most popular brands offering exclusive discounts on thousands of trending products. The online giant’s ‘For You Days’ event will run from 23 to 30 September, featuring shopping sessions and one-off discounts from brands including Sweaty Betty , Made by Mitchell and L’Oreal Paris, following the successful US launch of the event this summer.

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Experiences to Remember: Changing In-Store Behavior and Reaching Consumers

Retail TouchPoints

Remember the age-old question: “If a tree falls in a forest and no one is around to hear it, does it make a sound?” Playful as it seems, it is profound and applicable, especially for today’s retail marketers. Because while they may feel they are communicating something weighty, it doesn’t mean consumers will hear it, let alone act. Today’s marketers can slice up demographics and reach audiences with uncanny precision.

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Rate hold ‘cold comfort’ for retailers

Inside Retail

Retailers said the Reserve Bank of Australia ‘s decision to hold the cash rate at 4.35 per cent will be of little encouragement to the industry as inflationary pressures still persist. “This decision will come as cold comfort to many retailers who may have been fearing a cash-rate increase,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “Cost-of-living pressures continue to impact the spending habits of Australians, with many households feeling the p

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Qualcomm Explores Takeover of Intel, Intel Undergoes Transformation

Retail Wire

Qualcomm recently approached struggling chipmaker Intel about a potential takeover, according to CNBC. However, it is still to early to tell if Intel has engaged in talks or what the terms might be. This information, confirmed by CNBC, was initially reported by the Wall Street Journal.

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Regatta Professional expands womenswear collection

A1 Retail

Image: Regatta Professional womenswear collection featuring [L-R] Michelle Yee Ting Wong @thecarpentrygirl, Louiza Chrysanthou @suntroweler, Sianna Borland @si_laysconstruction and Denise Prosser @Politely_plastered. British workwear brand Regatta Professional has listened to its customers and expanded its range of apparel workwear for tradeswomen. The capsule collection includes Stretch Trousers with Detachable Holsters, a Stretch Softshell Jacket, Cotton Stretch T-shirts, and a Hybrid Bodywarm

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Bravissimo snapped up by lingerie giant Wacoal Europe

Retail Gazette

Bravissimo has been snapped up by lingerie and swimwear manufacturer Wacoal Europe. Wacoal Europe owns the brands Wacoal, Freya, Fantasie, Elomi and Goddess. Bravissimo has been selling Freya, Fantasie and Elomi products for many years. Under its new ownership, the retailer, which sells lingerie and swimwear in sizes D cup and above, will continue operating as a separate company, with Leanne Cahill remaining as its CEO.

Shopping 101
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JFK Retail Revamp to Bring Flavors and Feel of NYC to Terminal 6

Retail TouchPoints

JFK Millennium Partners (JMP) will work with Avolta company retailers Dufry and Hudson to operate duty-free, travel and specialty retail stores in more than 28,000 square feet of space in the new state-of-the-art Terminal 6 at JFK Airport, scheduled to open in early 2026. Products, food and beverage sourced from local New York City businesses and entrepreneurs will be available alongside a curated mix of luxury brands, perfumes and cosmetics, spirits, jewelry and accessories.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.