Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

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Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box. The Returns Season Gets Extended.

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Retail TouchPoints

FEBRUARY 21, 2024

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

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Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail. Many households may be heading back to school, but the holiday season is on the minds of many retail executives.

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Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. Additionally, the NRF Innovation Lab showcased 55 companies displaying everything from autonomous delivery robots and drones to reusable shipping and delivery packaging, 3D, AR and livestreaming solutions.

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Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. The first facility will open in summer 2022 in Joliet, Ill., A custom box is created to fit the exact measurements of the order and sent to an associate, who can assemble up to four orders at once, for packing; and Ship: ?The population. in a statement.

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Retail TouchPoints

JULY 11, 2022

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 Guests no longer have to buy dining sets and linens from the individual sellers directly, but rather can visit a centralized registry and purchase gifts from multiple vendors, having the item shipped directly to the newlyweds.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. One step many retailers can take right away is to eliminate the need for customers to key in the same information more than once.

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Retail TouchPoints

DECEMBER 31, 2024

Consider these facts: total returns amounted to $743 billion in merchandise in 2023 and in 2022; approximately 16.5% Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. of all purchased goods were returned to retailers.

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Retail TouchPoints

MAY 3, 2022

Brands that have done due diligence with ecommerce-friendly, thru-the-mail-ready items with higher Average Selling Price (ASP), or multi-packs to help offset shipping costs, as well as pricing parity across retailers, will be in a better position for success during negotiations.

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Retail TouchPoints

JUNE 23, 2022

Under the complimentary Welcome Rewards tier, customers will enjoy: 10 points for every $1 spent; 5,000 free points by signing up by July 31, 2022; Free standard shipping for all online purchases within the first seven days of membership with no minimum purchase; and Free standard shipping thereafter for orders of $39 or more.

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Retail TouchPoints

AUGUST 25, 2022

The loan will provide BB&B with greater liquidity and give a confidence boost to suppliers regarding shipping items to the retailer. The retailer filled two top finance positions in June 2022 , but its stock price tumbled earlier this month when activist investor Ryan Cohen, head of RC Ventures, revealed he was selling his 11.8%

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Retail TouchPoints

MAY 20, 2024

million -square-foot facility, which will employ more than 1,000 associates, is designed to expand access to next-day or two -day shipping for Walmart customers as well as supporting Walmart Fulfillment Services, the retailer’s third-party service for fulfilling items sold on Walmart’s marketplace. 10 miles north of Hagerstown, Md.

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Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

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Retail TouchPoints

JANUARY 29, 2024

While nearly two-thirds ( 65% ) of retailers responding to the 2022 survey had assigned in-store staff to these tasks, that percentage dropped to 56% in 2023. Another indication of this change is that the number of retailers providing dedicated space for order prep also dipped between 2022 and 2023, from 60% down to 43%.

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Retail TouchPoints

SEPTEMBER 22, 2022

Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad news will do little to dampen a potentially successful — if not extraordinary — season. Retail Leaders Remain Optimistic About Holidays Despite Headwinds. Omnichannel absolutely is an advantage for retailers,” said McGlynn.

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Inside Retail

SEPTEMBER 27, 2023

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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Retail TouchPoints

NOVEMBER 28, 2022

The news was announced on the company’s Q3 2022 earnings call Nov. CFO Adrian Mitchell said the new store-based DCs are “a low-cost complement to our existing fulfillment network” and will help reduce shipping costs, improve delivery speeds and ensure better utilization of inventory. “We’ve

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Retail TouchPoints

SEPTEMBER 2, 2022

1, 2022 launch of its Temu site, according to CNBC and other media reports. Temu’s site shows average shipping times to most of the U.S. Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50.

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Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. retailers in 2022, $816 billion , or 16.5% , was returned. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. trillion sold by U.S.

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Retail TouchPoints

FEBRUARY 8, 2024

Misfits Market purchased Imperfect Foods in September 2022.

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Retail TouchPoints

MAY 18, 2022

And we will work with our vendor partners from sourcing to production to shipping.”. billion for Q1 2022 as a cool early spring reduced demand for outdoor DIY projects, while Home Depot’s comparable sales rose 2.2% We can offer an unbeatable range of owned and national brands across our portfolio categories.

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Retail TouchPoints

OCTOBER 4, 2022

In April 2022, Starboard joined LVMH Moët Hennessy Louis Vuitton and Celebrity Cruises to launch a luxury shopping experience aboard the Celebrity Beyond. Departing from Southampton, UK, the voyage made its way to Western Europe while offering 8,966 square feet of retail space across two decks.

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Inside Retail

FEBRUARY 14, 2023

After multiple paradigm shifts in 2022, retailers are facing a very different landscape in the months ahead. Then, seemingly out of the blue, around mid-2022 many shoppers realised they could no longer afford their lifestyle. Here’s a quick review of the biggest ones, whose impact is likely to extend well beyond 2022.

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Retail TouchPoints

JANUARY 9, 2023

We had to ship out over 100,000 units, so it was kind of an unprecedented project in the industry just in the amount of the volume. In fact, getting the game ready to ship took nearly two years, and the company was sizing up the shipping challenges that have plagued the entire retail industry as it approached completion. “A

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Retail TouchPoints

MARCH 22, 2023

Gamestop reported its first quarterly profit in two years for Q4 2022, which ended Jan. million , down significantly from the $915 million in hand at the close of Q4 2022. million , down significantly from the $915 million in hand at the close of Q4 2022. The retailer reached net income of $48.2 billion from $2.25

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Retail TouchPoints

JUNE 26, 2023

since its September 2022 debut. Both Temu and Shein rely heavily on the de minimis exception to ship packages directly to U.S. According to the committee’s initial findings, Temu and Shein alone are likely responsible for more than 30% of all packages shipped to the U.S. Temu is now the No. 1 shopping app in the U.S.,

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Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

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Retail TouchPoints

DECEMBER 5, 2022

million of liquidity available at the end of Q3 2022, including about $92 million of availability under asset-based credit lines, against nearly $1.8 million for Q3 2022, which ended Sept. The retailer had about $121.5 billion in debt. However, the retailer is still struggling on the sales side. Net sales were down 1.6%

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Retail TouchPoints

APRIL 22, 2022

Starboard Cruise Services , LVMH Moët Hennessy and Celebrity Cruises are launching an immersive luxury shopping experience onboard the cruise ship Celebrity Beyond. The ship will feature boutiques for brands including Cartier , IWC , Panerai and Bulgari.

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Retail TouchPoints

JANUARY 10, 2022

1, 2022, a significant improvement over the 33.1% The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. Higher Sales Will Mean Higher Return Volumes in Early 2022. Overall sales were up 8.5% 1 through Dec. drop in 2020. “It’s

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Retail TouchPoints

NOVEMBER 30, 2023

True Classic, founded in 2019, was identified as a fast-rising DTC brand in November 2022, and the retailer’s COO detailed the company’s brick-and-mortar expansion plans earlier this month. ParcelLab is not just a vendor, but a partner,” said Breanna Moreno, VP of Customer Experience at True Classic in a statement.

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Inside Retail

MARCH 10, 2022

Technology company Shippit has teamed up with Uber to launch one-hour shipping in Australia. According to Future of Delivery Report 2022, in the next five years, Asia Pacific will be the largest regional parcels market by value, accounting for around 42 per cent of a global market.

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Retail TouchPoints

MAY 17, 2022

In November 2021, amid supply chain issues that have created challenges for retailers over the last two years, David’s Bridal launched its Guaranteed in Stock and Ready to Ship collection, a reserve of more than 300,000 dresses starting at $89.95 that were in stock and ready to ship to customers in the U.S.

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Retail TouchPoints

NOVEMBER 21, 2023

There is no return authorization process; customers notify Seel they would like to make a return, wait for a confirmation email with the shipping label, and pack and ship their item for a full refund. The partnership aims to enhance the customer experience on GoodwillFinds.com, which launched in October 2022.

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