Retail TouchPoints

FEBRUARY 1, 2023

A judge with the National Labor Relations Board (NLRB) ruled that Amazon illegally threatened to withhold raises and bene f its from workers at two New York City warehouses if they voted to form a union. Amazon itself challenged the vote at JFK8, but the NLRB ruled that the retailer should recognize the organization.

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ATS Employee Engagement Planning Marketing 280

Retail TouchPoints

OCTOBER 13, 2023

In an era of goldfish-esque attention spans, short videos have emerged as a powerful marketing tool. Video is Eating the World In 2022, 86% of internet traffic was consumed by video streaming. market will drive seismic changes in consumption habits, as proven by its success in Southeast Asia and China (via Douyin).

Marketing 256

Marketing Returns Consumer Shopping 256

Inside Retail

SEPTEMBER 7, 2023

According to Statista , the second-hand market’s value in Australia exceeded $60 billion in 2022, with 85 percent of Australian households having unused or unwanted items. The resale furniture market in particular appears to be experiencing a boom period. Buying seconds, first.

Marketing 273

Marketing Consumer Returns Planning 273

Inside Retail

NOVEMBER 27, 2023

There are about 1600 possible product combinations, according to Felicity McGahan, group CEO of Strand, the 96-year-old Australian luggage chain that launched Nere in 2022. With most items priced under A$200, the brand is seeking to elevate travel for the mass-market consumer. “Everyone travels now,” McGahan told Inside Retail.

Marketing 246

Marketing Accessories Fashion Location 246

Retail TouchPoints

FEBRUARY 17, 2023

Revenue for Q3 2022 was $142.7 secondhand market is projected to double between 2022 and 2026 , reaching $82 billion , according to research by ThredUP. The RealReal has struggled to achieve profitability despite strong sales growth over the past several years. million , compared to $118.9 million , down from $57.2

Payment Services 284

Payment Services ATS Accessories Planning 284

Retail TouchPoints

NOVEMBER 22, 2023

As the explosive accessibility of image and text generation allowed the public to see this new technology at work before their eyes, VisualGPS research reveals that trepidation increased, with 53% of Americans saying they were very nervous about AI in 2022, rising to 63% in 2023. Consumers expect to see the real products and packaging.

Marketing 232

Marketing Consumer Advertising Retail Marketing 232

Retail TouchPoints

JULY 25, 2024

The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., To better serve our deserving patrons, this launch and newest venture in the toy retail industry is incredibly exciting for our global NEX team,” said Richard Honiball, EVP, Global Chief Merchandising and Marketing Officer at NEXCOM in a statement.

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Shopping ATS Location Planning 227

Inside Retail

MAY 28, 2024

It was long overdue but at last, the Australian Retailers Association (ARA) and the National Retailers Association (NRA) are finalising a merger. Inside Retail argued in September 2022 that a merger to create a more formidable and effective industry lobby should be revisited. Or are they? appeared first on Inside Retail Australia.

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ATS Supermarket Planning Returns 261

Retail TouchPoints

APRIL 5, 2024

Customers using the Uber Eats app will be alerted that “autonomous vehicles may deliver your order,” and they will be given the opportunity to opt out at checkout if they prefer to have a human driver. s Mosaic District in April 2023 following a December 2022 pilot in Miami.

Marketing 209

Marketing Checkout Management Consumer 209

Retail TouchPoints

DECEMBER 8, 2023

Gass’ appointment brings to fruition a succession plan that has been in place since the former Kohl’s CEO joined Levi’s in November 2022. Levi’s was in a bit of turmoil itself at the time. also returned to the public markets with a successful IPO in March 2019 and expanded its portfolio with the acquisition of Beyond Yoga in 2021.

ATS 239

ATS Wholesale Marketing Returns 239

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

Shipping 284

Shipping Fulfillment Checkout Fashion 284

Retail TouchPoints

FEBRUARY 16, 2023

Glithero has led large finance functions at businesses including Auto Trader Group , Funding Circle Holdings and, most recently, as CFO of fellow British fashion retailer MatchesFashion. The company outlined its “Driving Change” transformation strategy in its October 2022 annual report. ASOS experienced a year of declining sales.

Finance 278

Finance Fashion Planning Marketing 278

Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022.

Apparel 274

Apparel Promotions Customer Experience Marketing 274

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 306

Payment Services Promotions Consumer Inventory Management 306

Retail TouchPoints

SEPTEMBER 15, 2023

A decade ago, most of the sellers on Amazon were resellers (people selling other people’s products, either aftermarket or otherwise), Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon shared during the 4th annual Amazon Accelerate conference for sellers. alone in 2022. million jobs in the U.S.

ATS 248

ATS Fulfillment Sporting Goods Marketing 248

Retail TouchPoints

JANUARY 12, 2024

In fact, from 2022 to 2023 the use of social media channels for retail advertising increased by more than three percentage points, while search channels decreased by over seven percentage points, according to the Multichannel Marketing Report 2023. Facebook advertising will continue to be an obvious choice.

Social Commerce 260

Social Commerce Beauty and Health Advertising Merchant Services 260

Inside Retail

NOVEMBER 27, 2024

Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors. Shein did not immediately reply to a request for comment.

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Marketing Fast Fashion Advertising Marketing Spend 130

Retail TouchPoints

JANUARY 29, 2024

While nearly two-thirds ( 65% ) of retailers responding to the 2022 survey had assigned in-store staff to these tasks, that percentage dropped to 56% in 2023. Another indication of this change is that the number of retailers providing dedicated space for order prep also dipped between 2022 and 2023, from 60% down to 43%.

Fulfillment 241

Fulfillment Drop-Shipping Customer Retention Shipping 241

Inside Retail

JUNE 17, 2024

A focus on market profitability in every market, creating a critical and sustainable model for every investor and shareholder. We invested in project Joy last year, now it is about rolling that out across our primary and secondary markets over the next 12-18 months,” Antonius said. New market identification.

Marketing 290

Marketing Management Location Planning 290

Inside Retail

MARCH 7, 2024

The first of these locations is F1rster by King Power at Siam Square, where the products were unveiled on March 1, with a second outlet to be announced next month. billion beauty market. billion beauty market. The post The Quick Flick follows Singapore foray with Thai launch appeared first on Inside Retail Australia.

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Location Marketing Consumer ATS 246

Retail TouchPoints

OCTOBER 31, 2024

Since its first venture in 2022, the brand has had various successful experiences under its belt, including the PlayPrints Simulator. We wanted to ensure our Roblox update would create strong reach and impressions for our target youth market,” the Clarks marketing team said in a statement to Retail TouchPoints.

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Accessories Fashion Marketing Apparel 236

Retail TouchPoints

MAY 15, 2024

The New York Stock Exchange (NYSE) has warned the Container Store that it is at risk of being delisted because its average closing stock price dropped below $1.00 Until then, the retailer will remain listed on the NYSE and can regain compliance at any time over the next six months. million, down 19% compared to fiscal 2022.

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Marketing Planning ATS 223

Retail TouchPoints

APRIL 5, 2024

iGaming companies typically have minutes at most, and usually only seconds, to retain or lose a customer. consumers shop online, according to 2022 statistics ; 79% of shoppers shop at least once per month, with 22% doing so once a week, 27% once every two weeks and 29% once per month. Contrast that to retail.

Customer Retention 273

Customer Retention Marketing Consumer Shopping 273

Retail TouchPoints

SEPTEMBER 1, 2022

The size of the global influencer marketing market has more than doubled since 2019, to $16.4 billion in 2022, according to Statista. The effects are massive for the retail industry at large, especially when you consider that $761 billion in merchandise will be returned this year [approximately 16.6% of all U.S.

Consumer 305

Consumer Promotions Returns Marketing 305

Retail TouchPoints

AUGUST 26, 2024

And the importance of creating streamlined and consistent brand experiences is not to be underestimated, either: 75% of consumers say that regardless of the marketing channel they use to engage with a brand or retailer (website, in-store, email, social media) they expect to get the same experience across all digital touch points.

Promotions 231

Promotions Consumer Marketing Management 231

Retail TouchPoints

NOVEMBER 3, 2023

The stores had been open for less than two years: the Glendale location opened in May 2022 , although the concept had been reported on as early as January 2022. The store closures are indicative of the caution (and somewhat mixed signals) Amazon has been sending around its brick-and-mortar retail strategy.

Supermarket 227

Supermarket Fashion Location Marketing 227

Inside Retail

JUNE 25, 2024

The move comes at a time when South Korea is experiencing an influx of international luxury brands establishing a presence in the market. Another noteworthy addition to the South Korean luxury market was the Olsen twins’ luxury label The Row. billion last year, a modest growth compared to more than 30 per cent in 2021 and 2022.

Accessories 278

Accessories Fashion Marketing Department Stores 278

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. Empowering Category-Relevant Creators One of the biggest marketing trends of the last few years is the growth of marketing via creators and influencers.

Shopping 233

Shopping Supermarket Advertising Consumer 233

Inside Retail

SEPTEMBER 7, 2023

The money raised will be used primarily to secure a new warehouse, venture into wholesale, scale marketing efforts, and introduce new products – including developing a ready-to-drink range. million last year, and online sales growth of 60 per cent yearly from 2019 to 2022. The company reported a revenue of $1.3

Shopping 276

Shopping Wholesale Accessories Marketing 276

Inside Retail

JUNE 24, 2024

Central Group made the headlines again in 2022 after snapping up Selfridges Group, making it the largest luxury department store operator in Europe. If you do not control your walls, you remain at risk of not being able to withstand massive rent increases. According to GlobalData, the Europe luxury retail market size was US$109.8

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Department Stores Location Store Operations Marketing 263

Retail TouchPoints

AUGUST 22, 2024

These items have been popular in the secondhand market for years, but now there is another consumer good taking the spotlight in the “recommerce” market: mobile phones. The mobile phone space also felt this shift to more intentional purchasing decisions — in 2022, sales of mobile phones in the secondary market totaled $35.9

Consumer 228

Consumer Apparel Marketing Promotions 228

Retail TouchPoints

JANUARY 6, 2025

“Food manufacturers have long struggled to connect with end buyers and influence purchasing decisions at the point of sale,” said Mani Kulasooriya, Co-founder and CEO of Cut+Dry in a statement. “Without a platform to share their brand story and product benefits, brands have been limited in their reach. .

Advertising 215

Advertising Point of Sale Marketing Management 215

Inside Retail

JANUARY 6, 2025

And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. billion in 2022. Amazon announced it posted over $3.1 million customers, reaching 7.9

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240

Inside Retail

MAY 4, 2022

It is the new search, the new storefront and the new helpdesk,” observes Etienne Mérineau, senior director of marketing at Hootsuite. Brands that want to stand out in 2022 will have to work harder to create ads that mirror and enrich the distinct experience offered by each social network.”.

Social Commerce 325

Social Commerce Advertising Management Marketing 325

Inside Retail

MARCH 4, 2024

Whether marketers are subconsciously ageist or they’ve gotten distracted riding the Millennial branding and Gen Z social media wave all the way to the bank is still up for debate. Marketing efforts and budgets are mostly directed towards younger consumers despite their lack of loyalty and shrinking disposable income. “If

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Beauty and Health Fashion Marketing Consumer 264

Inside Retail

JUNE 4, 2024

As of last year, Erewhon had amassed a total ending market value (EMV) of $60 million, exceeding more accessibly priced grocery chains like Sam’s Club ($59 million EMV) or Sprouts ($27 million EMV), a report by influencer marketing platform CreatorIQ stated. percent, to reach an estimated $8.47 trillion by 2027.

Grocer 278

Grocer Consumer Fashion Marketing 278

Retail Focus

JANUARY 20, 2025

Festive sales at Battersea Power Station increased by 13.4% By the end of 2024, the riverside destination had welcomed more than 26 million visitors since the Grade II listed Power Station and Electric Boulevard, the neighbourhoods pedestrianised high street, opened to the public in October 2022.

ATS 147

ATS Returns Accessories Shopping 147