Inside Retail

NOVEMBER 14, 2023

And, with the collapse of soft-plastic recycling provider RedCycle in 2022 , many brands have been left with few places to turn. Baracchi said the business is targeting Australian consumers who want to recycle, but view the process as too hard. However, consumer trust in the recycling space hasn’t yet recovered.

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Retail TouchPoints

JANUARY 31, 2024

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates that these expectations are higher than ever. consumers of all ages, races and genders, as well as an assessment of digital retail strategies across various product categories.

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Consumer Shopping Shipping Returns 240

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

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Retail TouchPoints

NOVEMBER 10, 2022

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 We’re getting close, but at this point it isn’t even an apples-to-oranges comparison.

Consumer 295

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. As an operating partner at one of Wish’s longest-running investors, GGV Capital , Yan has long had an insider’s view of the business.

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Planning Consumer Shipping Shopping 311

Inside Retail

NOVEMBER 23, 2023

For the past few years, consumers have been more than willing to dip into their bursting savings accounts – thanks in large part to the pandemic – to spend on Black Friday. per cent up on 2022. However, 17 per cent of Mozo’s survey respondents said they were not planning to buy at all over the weekend, as they “can’t afford it”.

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Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 283

Consumer Merchant Services Sporting Goods Promotions 283

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

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Payment Services Promotions Consumer Inventory Management 315

Inside Retail

MAY 28, 2024

It was long overdue but at last, the Australian Retailers Association (ARA) and the National Retailers Association (NRA) are finalising a merger. Inside Retail argued in September 2022 that a merger to create a more formidable and effective industry lobby should be revisited. Or are they? appeared first on Inside Retail Australia.

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ATS Supermarket Planning Returns 261

Inside Retail

MARCH 15, 2024

According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained static since January 2015. applied to orders made via its website between August 2022 and March 2023.

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Advertising Consumer ATS 288

Retail TouchPoints

MARCH 15, 2023

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Our mission has always been to make consumer products a positive force for human and environmental health. loss in 2021.

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Beauty and Health Advertising Consumer Returns 270

Inside Retail

MARCH 3, 2024

Mosaic Brands is facing legal action for allegedly breaching the Australian Consumer Law by failing to deliver “several hundred thousand products” to its customers within advertised timeframes. The delayed deliveries subject to the court action occurred between September 23, 2021 and March 31, 2022.

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Retail TouchPoints

SEPTEMBER 21, 2023

billion this year, up from 2022’s record $10.6 Discount stores remain the top destination for buying Halloween items, at 40% , followed closely by specialty Halloween/costume stores, at 39%. The survey of 8,084 consumers, conducted Sept. Total spending on Halloween is expected to reach a record $12.2 set in 2021.

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Discount Store Consumer Planning Returns 248

Retail TouchPoints

DECEMBER 8, 2023

Gass’ appointment brings to fruition a succession plan that has been in place since the former Kohl’s CEO joined Levi’s in November 2022. Levi’s was in a bit of turmoil itself at the time. We would like to thank Chip for his inspirational leadership and unwavering commitment to the company over the last 12+ years,” Eckert added.

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ATS Wholesale Marketing Returns 248

Retail TouchPoints

JANUARY 9, 2025

The stores centerpiece is its Dome Tent, where shoppers can lay down and look up at AI-generated content that will take them through a 30 -minute visual journey, featuring natural soundscapes and visuals to take the viewer from day to night.

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Retail TouchPoints

AUGUST 22, 2024

These items have been popular in the secondhand market for years, but now there is another consumer good taking the spotlight in the “recommerce” market: mobile phones. The mobile phone space also felt this shift to more intentional purchasing decisions — in 2022, sales of mobile phones in the secondary market totaled $35.9

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Consumer Apparel Marketing Promotions 237

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. The brand also opened a pop-up shop from Dec.

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Shipping Fulfillment Checkout Fashion 291

Retail TouchPoints

APRIL 5, 2022

“Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Source: CivicScience.

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Merchant Services Payment Services Checkout Consumer 344

Retail TouchPoints

NOVEMBER 28, 2023

Consumer spending on Cyber Monday surpassed initial projections to reach $12.4 million consumers shopped over the five-day weekend, surpassing last year’s record of 196.7 million consumers opting to visit brick-and-mortar locations, up from 72.9 million in 2022, according to the NRF. million in 2022. A record 200.4

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Payment Services Promotions Finance Consumer 255

Retail TouchPoints

DECEMBER 26, 2023

As in previous years, ecommerce grew at a faster pace than brick-and-mortar retail, but the latter still accounts for the majority of all sales. Spending at restaurants saw a significant jump, increasing 7.8% compared to 2022. Online sales grew 6.3% , outpacing the 2.2% increase in in-store sales. Apparel sales grew 2.4%

Jewelry 286

Jewelry Payment Services Apparel Promotions 286

Inside Retail

APRIL 24, 2024

Coco Republic will collaborate with online lifestyle retailer Revolve to produce a collection of decorative items, to expand its audience to millennial and Gen Z consumers in the US. Coco Republic made their debut at the Revolve Festival 2024 in Palm Springs, California, as the official furniture partner displaying its outdoor range.

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Accessories Outdoor Promotions Consumer 266

Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

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Fulfillment Drop-Shipping Customer Retention Shipping 251

Inside Retail

FEBRUARY 11, 2024

per cent in 2022, the report added. As of recent months, employment in retail is now 2 per cent higher than it was at the beginning of the year. This modest uptrend in employment within the sector, however, mirrors the broader trend of a slowdown in consumer spending, the report said. Millennials accounted for 27.9

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Accounting Consumer Management Marketing 275

Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

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Drop-Shipping Consumer Customer Retention Shipping 254

Retail TouchPoints

NOVEMBER 3, 2023

spending forecast to climb 3%-4% over 2022, generating between $957.3 billion spent in the 2022 holiday season. consumers spent online during holiday 2022. NRF is predicting that retailers will hire 345,000 to 450,000 seasonal workers, a forecast in line with the 391,000 employees brought on in 2022. from the $211.7

Finance 238

Finance Accounting Consumer Promotions 238

Retail TouchPoints

AUGUST 26, 2024

Today’s competitive retail environment has brands facing a dual challenge — creating cohesive omnichannel experiences and engaging with spend-conscious consumers who thoroughly research their purchases. This simple action instantly delivers up-to-date and accurate information directly from the brand, ensuring a reliable consumer experience.

Promotions 240

Promotions Consumer Marketing Management 240

Retail TouchPoints

DECEMBER 31, 2024

Consider these facts: total returns amounted to $743 billion in merchandise in 2023 and in 2022; approximately 16.5% With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment.

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Returns Payment Services Shipping Fulfillment 263

Retail TouchPoints

FEBRUARY 19, 2024

from 2022, while Cyber Week overall sales were $38 billion, an increase of 7.8% vs. 2022, according to the CNBC /NRF Retail Monitor. from 2022 to $222.1 Installs resulting from our ecommerce app install campaigns on Android devices peaked during the second week of November, which was also the case in 2022. billion, up 7.5%

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Marketing Marketing Spend Advertising Management 244

Inside Retail

JUNE 18, 2024

Consumer confidence is down, but retail rents are on the rise, and by June 30, it’s tipped that over 10,000 retail companies will enter external administration. The omnichannel retailer is scheduled to open its third boutique in Melbourne on June 22 at Highpoint shopping centre.

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Consumer Boutique Customer Experience Fashion 279

Inside Retail

SEPTEMBER 22, 2024

Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The allegations involve 266 products at Woolworths between September 2021 and May 2023 and 245 products at Coles between February 2022 and May 2023.

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Promotions Supermarket Checkout Retailing Pricing 289

Retail TouchPoints

AUGUST 30, 2023

Nearly two-thirds of consumers ( 65% ) say they “love” fewer than three brands, according to a U.S.-based But research from PwC points to a few key factors, including discrepancies between what consumers and executives deem important. Even though it has retreated from the highs of 2022, the damage has had long-term ripple effects.

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Consumer Supermarket Shipping Returns 243

Inside Retail

OCTOBER 14, 2024

Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. Gentle Monster represents innovation and disruption in the fashion eyewear category that we are confident the Australian consumer will embrace,” added Ngadiman.

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Boutique Department Stores Fashion Consumer 278

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. As The Wall Street Journal noted, consumers are making 8% more trips to different retailers as inflation impacts household budgets.

Shopping 242

Shopping Supermarket Advertising Consumer 242

Retail TouchPoints

MARCH 3, 2023

Changing consumer behavior also has led to the tech retailer to reduce its overall head count by approximately 25,000 people, or 20% of its workforce, over the past three years. In July 2022, Best Buy introduced a small-format, digital-first store concept that builds on a pilot that started in 2021. billion in Q4 2022.

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Planning Shopping Location Consumer 283

Retail TouchPoints

NOVEMBER 20, 2023

compared to the same period in 2022, reaching $159.4 compared to the comparable period in 2022, reaching $470.7 billion , and comp store sales increased 6% , helped by increases of 9% at HomeGoods and 7% at Marmaxx (referring to U.S. and a slight comp sales increase of 0.3%. Net sales for Walmart U.S.’s 28, 2023, by 4.3%

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Apparel Department Stores Wholesale Consumer 227

Retail TouchPoints

OCTOBER 12, 2023

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay. So what’s at play here and where might we go next?

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Social Commerce Consumer Shopping Marketing 245