Retail TouchPoints

JULY 20, 2023

The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon first added palm payments to 11 Denver-area Whole Foods stores in April 2023 , and the technology was reportedly rolled out to 65 Whole Foods stores in California beginning in August 2022. “We

Payment Services 208

Payment Services Planning ATS Supermarket 208

Retail TouchPoints

JANUARY 11, 2023

alone by 2024, accounting for 20% of total digital ad spend, according to Insider Intelligence. At Microsoft, we’re empowering retailer success by creating an economic engine for retailers while enabling them to own their data and customer relationships.”. Retail media spend is projected to reach more than $61 billion in the U.S.

Advertising 265

Advertising Planning ATS Marketing 265

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Payment Services 315

Payment Services Promotions Consumer Inventory Management 315

Inside Retail

JANUARY 27, 2024

. “It’s still going to be challenging and a lot of hard work, but there is at least a realism in the goal of 50 per cent,” Par Stenmark, chief sustainability officer at Inter Ikea, told Reuters in an interview. million tonnes in the 2022 fiscal year. Inter Ikea said emissions were estimated to total 24.1

Accounting 246

Accounting Planning ATS Supermarket 246

Retail TouchPoints

JANUARY 3, 2023

Becoming proficient at navigating these obstacles is key to protecting retail profits. 2022 saw the fastest pace for inflation in decades. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers.

Merchant Services 281

Merchant Services Payment Services Accounting Checkout 281

Retail TouchPoints

JULY 27, 2022

At full capacity, the facilities, to be located in North Little Rock, Ark.; Dollar General plans for the DG Private Fleet to account for 40% of all its drivers by early 2023. “We The new facilities will help Dollar General achieve its goal of creating 10,000 net new jobs in 2022. Aurora, Colo.; and Salem, Ore.,

Checkout 300

Checkout Kiosk Planning Accounting 300

Retail TouchPoints

JUNE 30, 2022

One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. She replaces John Barresi, who resigned from the company effective June 10, 2022 to pursue another opportunity.

Finance 283

Finance Promotions Accounting Management 283

Retail TouchPoints

DECEMBER 26, 2023

As in previous years, ecommerce grew at a faster pace than brick-and-mortar retail, but the latter still accounts for the majority of all sales. Spending at restaurants saw a significant jump, increasing 7.8% compared to 2022. Online sales grew 6.3% , outpacing the 2.2% increase in in-store sales. Apparel sales grew 2.4%

Jewelry 286

Jewelry Payment Services Apparel Promotions 286

Retail TouchPoints

JULY 29, 2024

More than two years after the first Apple store’s employees voted to unionize, the International Association of Machinists and Aerospace Workers’ Coalition of Organized Retail Employees (IAM CORE) has negotiated an agreement with the tech retailer for workers at its store in Towson, Md.

Accounting 255

Accounting Store Operations ATS 255

Retail TouchPoints

NOVEMBER 3, 2022

Rafeh Masood will resign from his position as EVP and Chief Customer and Technology Officer at Bed Bath & Beyond effective Dec. Masood’s departure comes at a time when the retailer is grappling with a difficult business landscape. 27, 2022, Bed Bath & Beyond reported a 28% year-over-yearsales decline.

Payment Services 231

Payment Services Accounting Store Operations ATS 231

Retail TouchPoints

DECEMBER 27, 2022

24, 2022, according to preliminary Mastercard SpendingPulse data. Ecommerce accounted for 21.6% consumers approached their holiday shopping — from hunting for the best deals to making trade-offs that stretched gift-giving budgets,” said Michelle Meyer, North America Chief Economist at the Mastercard Economics Institute in a statement.

Accounting 256

Accounting Consumer Shopping ATS 256

Retail TouchPoints

OCTOBER 11, 2022

31, 2022, a 2.5% In 2022, the impact of economic uncertainty, particularly in rising prices of non-discretionary expenditures like gas, food and housing, will rein in consumer spending. from 2021 and accounting for 16.3% However, experts have noted that maintaining margin will be the key to holiday 2022 success.

Apparel 251

Apparel Returns Promotions Accounting 251

Retail TouchPoints

OCTOBER 19, 2022

2, 2022, which will allow her to stay through the retailer’s Q3 2022 financial reporting. SVP and Chief Accounting Officer Michael Maher will step into the role on an interim basis while the company conducts an internal and external search for a permanent CFO. “As

Finance 233

Finance Accounting Management ATS 233

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

Sporting Goods 229

Sporting Goods Accounting Consumer Marketing 229

Retail TouchPoints

JANUARY 24, 2023

EWS also said that if a sizable number of merchants enable the wallet it might also explore adding other payment options, such as direct payments from bank accounts. By 2025, digital wallets are expected to account for 52.5% PayPal still dominates the space, accounting for approximately 16% of all U.S.

Merchant Services 261

Merchant Services Payment Services Accounting Checkout 261

Retail TouchPoints

JULY 23, 2024

In October 2022 Amazon filed both criminal and civil lawsuits in Europe as well as 10 suits in the U.S. We’re grateful for the collaboration with the Better Business Bureau to hold these fake review brokers accountable for their deceitful actions.

Accounting 265

Accounting Consumer Customer Experience ATS 265

Inside Retail

JANUARY 19, 2024

In 2022–23, nearly 94,000 cyber crimes were reported in Australia, up 23 per cent on the previous year. Re-using the same login details Credential stuffing is a type of cyber attack where hackers use stolen usernames and passwords to gain unauthorised access to other online accounts. You may be surprised by what you see.

Accounting 263

Accounting Management Shopping ATS 263

Retail TouchPoints

MAY 24, 2024

Additionally, a CFPB market report issued in September 2022 revealed that more than 13% of BNPL transactions involved a return or dispute and that people disputed or returned $1.8 billion in transactions at the five BNPL firms the agency surveyed.

Consumer 231

Consumer Payment Services Returns Accounting 231

Retail TouchPoints

APRIL 11, 2022

Lowe’s has promoted Brandon Sink to EVP and CFO, effective April 30, 2022. Sink, currently SVP of Retail Finance at the retailer, will replace Dave Denton, who is departing to pursue another opportunity. Prior to his time with Lowe’s, Sink worked at Deloitte and Nucor Corporation.

Finance 238

Finance Promotions Accounting Returns 238

Retail TouchPoints

MAY 17, 2022

Five leading and emerging Asian and Pacific Islander entrepreneurs will share their stories of the challenges involved in launching and operating brands as a member of a minority group during an interactive webinar airing May 26, 2022 at 1 p.m. The AAPI community represents a diverse segment of the U.S.

Accounting 262

Accounting Marketing ATS Consumer 262

Retail TouchPoints

DECEMBER 16, 2022

“The representation of our future digital selves will be as important and, if you’re measuring by sheer volume of interactions, maybe more important than how we represent ourselves physically,” said Oana Ruxandra, CDO and EVP of Business Development at WMG in a statement.

Fashion 252

Fashion Accounting Consumer Promotions 252

Retail TouchPoints

JANUARY 12, 2023

In January 2022, the mattress chain announced its plans to list on the New York Stock Exchange via an IPO that would have returned the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private.

Marketing 269

Marketing Accounting Planning Returns 269

Retail TouchPoints

JANUARY 25, 2024

Online shoppers have more options at their fingertips than ever and have developed a fickle tolerance for user experiences they consider clumsy, slow or just plain inconvenient. Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. Anna Pobletts is the Head of Passwordless at 1Password.

Payment Services 238

Payment Services Shopping Accounting Checkout 238

Retail TouchPoints

NOVEMBER 3, 2023

spending forecast to climb 3%-4% over 2022, generating between $957.3 The NRF’s forecast, which is based on economic modeling that takes multiple factors into account, is in line with the Mastercard Spending Pulse prediction from September 2023 that U.S. billion spent in the 2022 holiday season. billion to $966.6 for the Nov.

Finance 238

Finance Accounting Consumer Promotions 238

Retail TouchPoints

OCTOBER 18, 2024

To enter, members just need to log into their Diamond account between now and Nov. We know one-third of bridesmaids are engaged brides and almost half of brides are also bridesmaids,” said Kelly Cook, President of Brand, Technology and Finance at David’s Bridal in a statement.

Finance 255

Finance Accessories Shipping Accounting 255

Retail TouchPoints

JULY 31, 2023

GameStop will replace its departing CFO Diana Saadeh-Jajeh with Daniel Moore, who will take on the roles of Principal Accounting Officer and interim Principal Financial Officer effective Aug. His 18 years’ experience in accounting and tax includes positions at Elevate Textiles and Roper Technologies.

Accounting 205

Accounting ATS Marketing 205

Retail TouchPoints

APRIL 11, 2023

Walmart has accused Capital One of falling short on customer care practices, including delivering replacement cards to customers within five days and promptly posting transaction and payment information to customers’ accounts. 31, 2022, the card program at Walmart consisted of $8.3

Payment Services 236

Payment Services Accounting Marketing ATS 236

Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. JOKR reportedly started exploring a sale of its New York operations in February 2022, people familiar with the matter told The Information. fulfillment centers.

Planning 250

Planning Fulfillment Accounting Marketing 250

Retail TouchPoints

NOVEMBER 28, 2022

The news was announced on the company’s Q3 2022 earnings call Nov. We are looking at all of our ship-alone categories to get those closer to the customer, to increase speed of delivery and also mitigate shipping costs.”.

Fulfillment 241

Fulfillment Shipping Accounting ATS 241

Retail TouchPoints

JUNE 8, 2023

Direct emissions from owned operations account for 6.4% of the total, and indirect emissions from the use of purchased electricity account for 6.6%. “We We talk a lot at Sprouts about ‘doing well by doing good,’” said Jack Sinclair, CEO of Sprouts in the report. “To

Accounting 238

Accounting Planning Marketing ATS 238

Retail TouchPoints

MAY 27, 2022

Pay raises could help fend off further unionization efforts, which are reportedly ongoing in at least four stores. Starbucks also is countering a union push and has invested nearly $1 billion in increased pay, modernized training and other worker-centric initiatives in 2022. businesses in general have spent 4.5%

Accounting 265

Accounting Location Marketing Planning 265

Retail TouchPoints

AUGUST 5, 2024

customers will gain access to select member-only footwear and apparel when they link their JD STATUS and Nike Membership accounts through JD’s mobile app or website. UK-based JD introduced the integrated Nike Connected Membership program in the UK in September 2022. The retailer strengthened its U.S.

Apparel 218

Apparel Accounting Fashion Shopping 218

Retail TouchPoints

JANUARY 19, 2023

Chances are the next big retail breach will be caused by one of these four attacks: “CEO Fraud” As email security solutions get better at blocking traditional phishing messages, they are pushing cybercriminals to up the ante by impersonating real accounts. It is also invisible to both the victim and the company.

Payment Services 261

Payment Services Accounting Management Planning 261

Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. He will add responsibilities for the company’s strategic healthcare initiatives and its international expansion to Mexico to his existing finance, accounting, strategy and procurement functions. From 2004 to 2014 he served at Yum!

Promotions 219

Promotions Finance Accounting Management 219

Inside Retail

SEPTEMBER 13, 2023

The GYG app and website accounted for 17 per cent of Australian network sales in June 2023. The figure is a 12 per cent rise on the contribution in June 2022. At the time he referenced his dream of an IPO. This week he has hinted at a possible listing on the Australian Stock Exchange in late financial year 2024 or 2025.

Planning 278

Planning Accounting Returns Marketing 278

Retail TouchPoints

MAY 9, 2022

Both retailers will increase their digital focus and accelerate the rollout of the adidas partner program at Foot Locker. In March 2022, Foot Locker announced a strategic shift to DTC led by both Foot Locker and “one of the Company’s vendors,” which likely referenced the yet-to-be-announced adidas partnership.

Apparel 244

Apparel Marketing Spend Accounting Consumer 244

Retail TouchPoints

MARCH 8, 2022

Despite this, EV adoption is poised to surge in 2022, and perhaps the greatest challenge in the industry is the lack of an easy-to-use EV charging infrastructure to support the growing number of vehicles. That’s why retailers must focus on making chargers at their properties easily discoverable, easy to reserve and easy to use for shoppers.

Payment Services 248

Payment Services Accounting Promotions Customer Experience 248