2021 Customer Retention Fulfillment Payment Services 
Small Biz Trends
JUNE 29, 2023
As you look to expand your small business, each employee becomes a critical component in building robust customer relationships and boosting customer satisfaction levels. The customer service representative emerges as a pivotal figure, often embodying the company’s image. Processing payments and refunds.
Retail TouchPoints
SEPTEMBER 21, 2021
The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.
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365 Retail
NOVEMBER 14, 2022
As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. In fact, in 2021, the UK alone accounted for over ten per cent of global Black Friday searches online. Plan, plan and plan some more!
Rangeme
JULY 29, 2022
What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. Better Customer Retention. What Fast Fulfillment Means to Retail Partners.
Retail TouchPoints
AUGUST 11, 2022
These numbers weren’t wholly unexpected, particularly because the company halted all its marketing in July 2021 to do a full reset (ad spend in Q2 was just 11% of what it was in Q2 2021). The company’s reach still extends to 61 countries, but that is a far cry from the more than 100 that it had previously serviced.
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