Remove 2020 Remove Payment Services Remove Shrinkage
article thumbnail

Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process. As omnichannel shopping continues to grow, the volume of returns increases along with it.

article thumbnail

The Rise of Micro Markets in Airports

Retail TouchPoints

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores.

article thumbnail

Retail’s use of facial recognition raises red flags for consumers

Inside Retail

The more a business knows about what its customer needs, does, and expects of them, the better its services can be tailored to give them what they want. The software is used to gather evidence on repeat offenders, and is largely used to prevent theft and shrinkage. In the world of modern retail, it’s clear that customer data is king.

Consumer 130