Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Frank Mayer

JANUARY 14, 2022

Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. Expect to see even more demand for this hybrid shopping experience.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Mass Relators

OCTOBER 25, 2023

Many retailers expect to deploy loss prevention analytics (49%) and demand planning and forecasting (54%) by 2026. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Nvidia

JANUARY 13, 2022

One way to address the problem is by creating autonomous shopping experiences. AiFi, AWM and Trigo’s autonomous shopping platforms, each shown at NRF, provide a seamless store checkout process. Customers can walk into a store, grab the items they want and pay with their mobile phone on their way out. million, or 6.2

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115