Independent Retailer

JULY 29, 2022

Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. by Dean Frew. The Importance of RFID.

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Customer Experience Shrinkage Checkout Inventory Management 77

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience.

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Customer Experience Kiosk Checkout Shrinkage 79

Mass Relators

OCTOBER 25, 2023

While consumers are demanding the ability to easily return items more frequently, retailers find themselves in a tailspin trying to manage the increased expenses associated with inventory visibility, reverse logistics and a high-level of returns. The increase of returns has impacted retailers globally, growing to $1.8T

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Checkout Payment Services Returns Shrinkage 52

Nvidia

JANUARY 13, 2022

and “What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?”. The $26 trillion global retail industry is undergoing accelerated change, brought on by the pandemic and rapidly changing consumer habits. ,” “What incentives can I offer to loyal workers?”

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Shrinkage Checkout Inventory Management Point of Sale 115

Retail TouchPoints

AUGUST 4, 2023

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural.

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Payment Services Kiosk Marketing Shrinkage 245