Retail TouchPoints

MAY 10, 2023

The senior management team of Franchise Group , led by the company’s CEO Brian Kahn along with a consortium of financial partners that includes B. Under the proposal, Franchise Group common stockholders other than the management group will receive $30 in cash for each share of common stock they hold, representing a premium of 31.9%

Home Furnishings 279

Home Furnishings Management Location Shopping 279

Retail TouchPoints

APRIL 27, 2022

In 2019, online grocery accounted for 6.3% in 2019, while millennials and Gen Z visit six on average monthly. Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. of total US grocery sales. Then in 2021, grocery ecommerce sales reached 9.5%

Management 289

Management Grocer Fulfillment Accounting 289

Retail Times

OCTOBER 14, 2024

Since joining the Writing Instruments Free Recycling Programme sponsored by BIC and managed by TerraCycle in 2019, Ryman stores have recycled over 3.5 Ryman, the iconic high-street stationery retailer, is proud to announce a significant milestone in its commitment to sustainability this Recycle Week 2024.

Management 72

Management 72

Inside Retail

JANUARY 22, 2025

Inside Retail spoke to industry experts Brian Walker, founder and executive chair of Retail Doctor Group, Mal Chia, managing director and co-founder of Ecom Nation, and Dr Jessica Pallant, marketing lecturer at RMIT University, for their take on the situation.

Marketing 246

Marketing Management Accounting Customer Experience 246

Retail TouchPoints

APRIL 28, 2025

The companys latest moves include selling off Reverb , a resale marketplace for musical instruments that it acquired in 2019 , and a host of updates to its seller experience. Etsy continues to make refinements to its business model as it seeks a return to growth amid increasing competition. million in 2024 from $942.1

Payment Services 147

Payment Services Advertising Promotions Returns 147

Retail TouchPoints

JANUARY 14, 2022

growth we saw in 2019. According to Digital Commerce 360 , in 2020 consumers spent $861.12 billion online with U.S. merchants alone, which is an increase of 44% year-over-year and is triple the 15.1%

Merchant Services 328

Merchant Services Payment Services Management Accounting 328

Retail TouchPoints

JANUARY 17, 2025

Stacy Shaw: I joined the company in 2019 to create a luxury division; Starboard had been discussing this as a strategic move even back then. We manage relationships with vendors, hire staff and train them, and do the scheduling and travel for them, because many work on a contract basis.

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Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

JULY 3, 2023

debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. European lifestyle brand Snipes kickstarted its U.S. However, reaching its current level of success — 308 U.S.

Management 278

Management Payment Services Drop-Shipping Marketing 278

Inside Retail

JANUARY 28, 2025

Henne was founded in 2019 by Bartel, her sister Michelle Ring and friend Laura Broque. Henne has a dedicated customer relations manager who is responsible for emailing and texting with customers and providing a bespoke brand experience. I love being guided through the pieces.

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Wholesale Fashion Accessories Boutique 250

Retail TouchPoints

APRIL 24, 2025

However, the reality is that store leaders are already overwhelmed by the sheer volume of data and applications they must manage. As a result, the average store manager leaks at least 20% of store contribution every day. Adding to the challenge is the high turnover among store managers.

Store Operations 147

Store Operations Management Location Shopping 147

Retail Focus

FEBRUARY 13, 2025

Rob Deacon, Director of Asset Management at Liverpool ONE , said: The city debut of Breitlings new showcase space is a standout addition to Liverpool ONE, adding even more gravitas to our leading line-up and customer offering.

ATS 147

ATS Boutique Management 147

Retail TouchPoints

APRIL 12, 2023

Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.

Promotions 354

Promotions Marketing Management ATS 354

Retail TouchPoints

MAY 6, 2025

Since Google introduced the Privacy Sandbox initiative in 2019, the digital marketing landscape has undergone a significant transformation. Users can manage their preferences directly in Chromes Privacy and Security Settings, where they have the flexibility to choose what works best for them.

Marketing 165

Marketing Advertising Planning Management 165

Retail TouchPoints

NOVEMBER 18, 2021

Paper Source will launch a new shop-in-shop experience in two Barnes & Noble stores this holiday season in the first collaboration of the two retail brands, which are both owned by Elliott Management. Paper Source currently operates 136 stores nationwide alongside its ecommerce business. The first Paper Source shop-in-shop will open Nov.

Shopping 299

Shopping Management ATS 299

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Marketing 264

Marketing Fashion Retail Marketing Management 264

Inside Retail

JUNE 7, 2021

“Items are returned to Amazon for many reasons – sometimes a product is just not what a customer is looking for, or perhaps there’s a cosmetic defect or the packaging is damaged,” said Amazon Australia country manager Matt Furlong. These items can’t then be sold as new, but are still great quality and are in good working condition.

Apparel 328

Apparel Fulfillment Returns Management 328

Retail TouchPoints

NOVEMBER 30, 2021

Maceiras, currently General Counsel and Secretary of the Board, will take over immediately as CEO, and current CEO Crespo, who has held the role since July 2019, will move into the position of COO, overseeing operations, sustainability efforts and the company’s digital transformation.

Fashion 296

Fashion Finance Management ATS 296

Inside Retail

NOVEMBER 1, 2023

Melbourne-based fund manager Fawkner Property and alternative investment firm PAG have acquired Perth’s Midland Gate shopping centre for $465 million. The deal marks Australia’s largest single regional asset transaction since December 2019.

Shopping 278

Shopping Returns Management Location 278

Retail TouchPoints

JUNE 8, 2022

Levesque has served as President of The RealReal since 2021 and COO since 2019. She previously served as CMO of The RealReal from 2012 to 2019 and owned Anica Boutique , a fashion and home store. Julian has served as CFO since 2021 and has over 30 years of financial management experience in both public and private companies.

Fast Fashion 278

Fast Fashion Boutique Fashion Management 278

Retail TouchPoints

JANUARY 10, 2024

She also served as President and CEO of Charlotte Russe from 2009 to 2019 and has served on the boards of companies including Kendra Scott, Levi Strauss & Co. Quanbeck, who joined Rothy’s in 2019, will expand her current roles as she takes the President title. and Kaiser Permanente.

Finance 264

Finance Promotions Management Consumer 264

Retail TouchPoints

FEBRUARY 15, 2022

College joined Petco in 2019 as SVP of Operations and Strategy and Territory General Manager. Previously she spent more than 20 years in merchandising and category management roles at Best Buy. She will also serve on Petco’s executive committee.

Visual Merchandising 263

Visual Merchandising Management ATS Marketing 263

Retail TouchPoints

OCTOBER 25, 2021

We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions,” said Shelby Kemp, Project Manager Marketing at Royal Farms in a statement.

Checkout 299

Checkout Kiosk ATS Location 299

Inside Retail

APRIL 23, 2025

billion in 2019 to RMB818.9 Choose the tea leaf, and sugar percentage, and thats it, Ervin Yeo, commercial management, CapitalLand Investment China, wrote in a LinkedIn post. Its management team is responsible for deciding the site selection for every Chagee teahouse whether company-owned or franchised.

Marketing 130

Marketing Management Location Retail Marketing 130

Inside Retail

FEBRUARY 6, 2022

The existing TCS management team has retained a shareholding in the business, ensuring a smooth transition and continuity of operation. Josh Ludski, manager – direct investment at River Capital, revealed complementary acquisitions are part of the strategy to grow the business.

Shopping 297

Shopping Management ATS 297

Retail TouchPoints

OCTOBER 20, 2022

From 2013 to 2019, Krausz worked with Nutrisystem as the company’s EVP and Chief Marketing Officer. “Keira’s decades-long track record of successful marketing management will be a welcome addition to Purple,” said DeMartini in a statement. as the company’s VP of Marketing, QSP from 2004-2012. per share in cash.

Marketing 273

Marketing Management Planning ATS 273

Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added.

Checkout 297

Checkout Payment Services Customer Experience Supermarket 297

Inside Retail

DECEMBER 5, 2021

According to AusPost, online shopping throughout November beat last year’s record by 13 per cent, and jumped 76 per cent on 2019’s figures. The clincher was Cyber Week 2021’s earlier start, said Australia Post general manager of parcels and express services Ben Franzi.

Fashion 287

Fashion Management Shopping 287

Retail TouchPoints

JANUARY 18, 2024

Target has tapped Michael Fiddelke, who has served as the retailer’s CFO since November 2019, to add the COO role to his responsibilities. Fiddelke began his career as a consultant with Deloitte and joined Target as an intern in 2003 after earning an MBA at the Kellogg School of Management.

Fulfillment 263

Fulfillment Finance Accessories Apparel 263

Retail TouchPoints

DECEMBER 5, 2022

compared to 2019. “We Despite the transitory cost headwinds that continue to pressure our bottom line, our transformation work is driving improved results versus the pre-pandemic period as we make progress against our product, inventory management, supply chain and IT systems and infrastructure initiatives.”. Net sales were down 1.6%

Inventory Management 326

Inventory Management Shipping Management Marketing 326

Retail Focus

OCTOBER 27, 2021

Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million. Administrators at Interpath Advisory said the transaction is expected to complete in January.

Accessories 306

Accessories Planning Management Returns 306

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 264

Shipping Returns Customer Experience Management 264

Retail TouchPoints

MARCH 8, 2023

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6

Brand Management 277

Brand Management Management Fashion Marketing 277

Retail TouchPoints

OCTOBER 19, 2023

The promoted executives include: Bob Walker, who joined David’s Bridal in 2019 as Chief Retail Officer, has been promoted to COO. The retailer, which filed for bankruptcy in April 2023, was purchased by CION Investment Corp. in July 2023.

Inventory Management 263

Inventory Management Promotions Finance Store Operations 263

A1 Retail

APRIL 22, 2025

CBRE Investment Management has announcedAngel Central, its retail and leisure destination in Islington, has experienced a strong Q1, with sales exceeding last year alongside record-breaking footfall.The out-performance coincides with the newsTherapi Clinicis opening its first location in Islington at the destination.

Management 100

Management Location ATS Marketing 100

Retail Gazette

FEBRUARY 7, 2025

When he took over the reins as managing director in 2019, M&S was at a crossroads. In 2019, M&S drafted in Topshop fashion director Maddy Evans as part of its strategy to appeal to younger shoppersa move that we can now say certainly paid off. The result?

Fashion 104

Fashion Promotions Management Customer Experience 104

Retail TouchPoints

OCTOBER 4, 2022

Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. Prior to her promotion, Day was the VP of Merchandising for Starboard and held a number of senior merchandising roles with the company since she was hired as Director of Merchandising in 2019.

Promotions 317

Promotions Boutique Shipping Shopping 317

Retail TouchPoints

AUGUST 15, 2023

Chriss joined Intuit 19 years ago and has held roles of increasing responsibility, including creating Intuit’s Partner and Developer Platform, leading the Self-Employed Solutions team and serving as Chief Product Officer of the Small Business Group from 2017 to 2019.

Payment Services 241

Payment Services Management 241