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The Logistical Nightmare Before Christmas: How to Avoid it

Retail TouchPoints

If current supply chain trends continue, Salesforce has forecasted that 700 million holiday gifts will likely not arrive on time this year. Even back in August, major carriers such as FedEx and UPS already were seeing holiday-level volumes, with UPS’ shipping volume up 30% and FedEx’s up 25%.

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eCommerce and its Profitability Issue. Why its So Hard to Make Money

Indigo 9 Digital

A study by the Capgemini Institute found that on average retailers charge their customers just 80% of the cost of delivering goods. The irony of online shopping is that the most economical model for a retailer is when customers are not purely online shopping at all. Take mattress retailer Casper. In 2018 Casper spent $80.7

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15 Facts You Need to Know About StockX the Billion Dollar Resale Platform

Indigo 9 Digital

Traditional retailers are not sitting back watching this market grow. In 2019 Foot Locker invested $100 million in resale platform GOAT, its largest investment ever at the time. StockX is now valued at $3.8 In 2019 it had an estimated market size of $6 billion and it is projected to grow to $30 billion by 2030.

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Forever 21: 4 Reasons it Failed & Filed for Bankruptcy

Indigo 9 Digital

Retail is littered with stories like this one, about companies that were once at the top but are no longer relevant. Shein, another ultra fast fashion retailer, adds between 500 to 2,000 new items on its website every day. Shein is vertically integrated allowing it to go from design to shipping in as little as three days.

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JD.com's Strategy, 10 Things to Know

Indigo 9 Digital

But the truth is many eCommerce trends come from the largest eCommerce market in the world, China. Last year retail eCommerce sales in China came in at an eye popping $2.6 trillion giving China a 52% share of global eCommerce retail sales. For context, the United States has the second highest share at 19%.

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Best Buy’s eCommerce Strategy, What You Need to Know

Indigo 9 Digital

By Tricia McKinnon Best Buy is the seventh largest eCommerce retailer in the United States ahead of retailers like Costco and Wayfair. Last year about a third of Best Buy’s sales came from eCommerce a big jump from 2019 when Best Buy’s online sales had a 19% share. Do you like this content?

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What Retailers Can Learn From Sephora's Success

Indigo 9 Digital

All of these factors and several more make Sephora one of the most successful beauty retailers in the world. Personalization at the next level. The power of personalization is often discussed but many retailers struggle to get it right. This is an excellent example of personalization at an individual level.

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