Retail TouchPoints

AUGUST 19, 2020

Same-day services, including order pickups, drive-ups and its Shipt subsidiary, grew 273% and accounted for approximately six percentage points of total company comp sales growth. Additionally, the retailer saw strong market share gains across all five of its core merchandise categories. of the retailer’s Q2 sales. Walmart U.S.

Fulfillment 282

Fulfillment Accounting Returns Consumer 282

Inside Retail

JUNE 3, 2024

Last week, PetO, Australia’s largest independently owned pet specialty store, acquired 41 retail stores and 25 vet clinics from the Woolworths Group’s Petstock banner, after the Australian Competition and Consumer Commission issued a court-enforced divesture notice to Petstock and Woolworths citing anti-competitive behaviour in the market.

Accessories 279

Accessories ATS Specialty Store Accounting 279

Inside Retail

NOVEMBER 20, 2022

The Australian market currently accounts for 16 per cent of its sales, and the company aims to grow that to 38 per cent by 2025. Since 2019, the business has grown revenue by 300 per cent, with $4.3 The brand is currently scouting for a chief marketing officer and a sales relationship manager. million achieved this year.

Outdoor 245

Outdoor Accounting Planning Marketing 245

Retail TouchPoints

AUGUST 23, 2021

Here are some of the key lessons they learned along the way: Despite the size of the market, entering China doesn’t have to be a complicated or expensive endeavor thanks to the supremacy of digital retail; Shopping festivals like 6.18 brands can enter the Chinese market and take part in the world’s largest shopping event, 11.11.

Shopping 326

Shopping Marketing Accounting Consumer 326

Retail TouchPoints

OCTOBER 7, 2022

Before joining Under Armour in 2020 as SVP of Americas Wholesale, Baxter served as President and CEO of LIDS Sports Group from 2016 to 2019. “With deep market knowledge and outstanding expertise we look forward to their proven leadership qualities helping to architect our next growth chapter.”. .

Wholesale 219

Wholesale Promotions Apparel Accounting 219

Retail TouchPoints

JUNE 15, 2022

Google does have a direct-purchase feature, Buy on Google, which is similar to what Bing has rolled out, but it accounts for only a fraction of the more than 1 billion shopping sessions Google sees every day, according to Madrigal. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 281

Merchant Services Shopping Payment Services Advertising 281

Retail TouchPoints

JULY 14, 2021

The move sent share prices for other BNPL providers downward as the market reacted to the news. This builds on Apple and Goldman’s existing partnership on the Apple Card credit card, which has been backed by the investment bank since 2019. Apple is a giant in the payments market, with Apple Pay growing to be accepted at 85% of U.S.

Payment Services 293

Payment Services Planning Accounting Marketing 293

Retail TouchPoints

MAY 30, 2024

Grether and Anderson will both report to Diego Scotti, EVP and General Manager of the PayPal Consumer Group, Global Marketing and Communications. In his new role he will be accountable for PayPal’s consumer business, including product strategy for PayPal and Venmo globally.

Advertising 226

Advertising Merchant Services Payment Services Planning 226

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

Specialty Retailers 243

Specialty Retailers Accounting Location Returns 243

Retail TouchPoints

SEPTEMBER 27, 2023

leaving 15 stores in this market. in 2021 and in line with shrink rates seen in 2020 and 2019. Theft, both internal and external, accounts for 65% of shrink, although it can reach as high as 70% in certain verticals. When calculated as a percentage of total retail sales, shrink represented $112.1 billion in losses, up from $93.9

Sporting Goods 245

Sporting Goods Store Operations Location Accounting 245

Retail TouchPoints

JUNE 27, 2022

BSN is one of the nation’s largest direct marketers and distributors of sporting goods, footwear, apparel and branding to the school and league markets. The Team Sales business has historically accounted for less than 1% of Foot Locker’s annual consolidated sales.

Sporting Goods 191

Sporting Goods Apparel Accounting Marketing 191

Retail TouchPoints

APRIL 12, 2021

billion ) for monopolistic practices, after finding that the site had been “abusing market dominance” for several years by preventing its sellers from using other competitive platforms. The penalty amount was determined by applying a 4% rate to Alibaba’s 2019 domestic revenues.

Accounting 256

Accounting Promotions Marketing Planning 256

Retail TouchPoints

AUGUST 9, 2021

These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health. But for consumer brands, the ultimate measure of marketing success is in fostering a better relationship with the customer. That needs to change.

Marketing 289

Marketing Accounting Management Planning 289

Retail TouchPoints

MARCH 14, 2022

The letter states that Amazon engaged in a “pattern and practice” of misleading conduct reportedly designed to “influence, obstruct or impede” the committee’s 16-month investigation into competition in digital markets. Amazon and its executives must be held accountable for this behavior.

Accounting 244

Accounting Marketing ATS 244

Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. alone by 2024, accounting for 20% of total digital ad spend, according to Insider Intelligence.

Advertising 256

Advertising Planning ATS Marketing 256

Retail TouchPoints

NOVEMBER 6, 2020

With brand marketers charged with growing market share and attracting new consumers throughout the never-ending cycle of seasonal marketing, the search for a competitive advantage over others in the category has never been more intense. Visibility is Requisite but not Guaranteed. That’s just bad business.

Marketing 136

Marketing Promotions Outdoor Consumer 136

Inside Retail

JULY 31, 2024

In 2019, Officeworks acquired Geeks2U, a national provider of on-site information, communication and technology services, diversifying the company’s tech solution offering and enhancing its customer service offering through a tech support team.

Point of Sale 278

Point of Sale Marketing Accounting Consumer 278

Inside Retail

FEBRUARY 15, 2022

“The price adjustment takes into account changes in production costs, raw materials, transportation as well as inflation,” the label said in a statement given to Reuters. The price increases will affect Louis Vuitton stores worldwide and cover leather goods, fashion accessories and perfumes, the spokesperson said on Tuesday.

Accessories 240

Accessories Fashion Accounting Marketing 240

Retail TouchPoints

NOVEMBER 3, 2022

He was replaced as CFO on an interim basis by SVP and Chief Accounting Officer Laura Crossen. The filing noted that the company had “no reason to believe” that sensitive and/or personally identifiable information (PII) had been accessed. In early September 2022, the retailer’s CFO Gustavo Arnal died in what was ruled a suicide.

Payment Services 222

Payment Services Accounting Store Operations ATS 222

Retail TouchPoints

MAY 28, 2024

The companies first teamed up in 2019 after Walmart chose not to renew its deal with Synchrony Financial, but the partnership hit a rough patch in 2023 when Walmart filed a lawsuit to exit its contract early, alleging that the financial institution was falling short on customer service requirements. ”

Accounting 214

Accounting Consumer ATS Marketing 214

Retail TouchPoints

NOVEMBER 29, 2021

The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

Shopping 276

Shopping Shipping Consumer Planning 276

Inside Retail

NOVEMBER 16, 2022

Akeroyd, who took over in April, will present his strategy alongside first-half results that will show the lingering impact of lockdown restrictions in China, Burberry’s biggest market. Leather goods account for around 20 per cent of Burberry’s sales versus 70 per cent at Bottega Veneta.

Fashion 278

Fashion Department Stores Planning Accounting 278

Retail TouchPoints

AUGUST 30, 2021

I’m not an accountant, but stores are on the asset side of the balance sheet for a reason, and they need to be leveraged as much as possible to squeeze as much out of them as you can.”. compared to Q2 2019. Macy’s Q2 performance was another success story, with comparable sales up 61.2% year-over-year and 5.8%

Consumer 297

Consumer Fulfillment Department Stores Sporting Goods 297

Retail TouchPoints

MAY 18, 2023

In 2019, Touchland closed deals with notable retail partners like Urban Outfitters , Bloomingdale’s and Neiman Marcus. Lisbona explained that having a robust and accurate record of customer touch points can significantly improve the way brands engage with consumers across marketing, advertising and service channels.

Planning 226

Planning Accounting Wholesale Consumer 226

Inside Retail

JULY 27, 2023

McConnell told Inside Retail that the “tone at the top” matters more than people think, and that, in his experience, boards do a bad job of holding themselves accountable. During these years, the business struggled to gain traction in the rapidly changing e-commerce market.

Accounting 242

Accounting Returns Management ATS 242

Retail TouchPoints

MAY 19, 2022

The company underwent several rounds of jobs cuts and a $200 million dollar restructuring in 2018, followed by an SEC investigation into its accounting practices in 2019. Frisk’s remit when he joined was to reengineer Under Armour’s structure, systems and go-to-market process. Browne has held the role of COO since 2020.

Wholesale 227

Wholesale Accounting Returns Marketing 227

Retail TouchPoints

AUGUST 15, 2022

PacSun has teamed up with a new kind of spokesperson for its back-to-school and holiday 2022 marketing campaigns — virtual influencer Miquela. The new partnership marks the “beginning of an exciting marketing strategy” for PacSun, which said it will be leaning more into the virtual influencer space and the metaverse throughout Q4.

Fashion 204

Fashion Marketing Accounting Consumer 204

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. An electronic waste recycling program that M.Video launched in summer 2019 is now available in 450 stores, with plans to add another 200 locations in 2021. Q3 2020 net sales for all channels climbed 25.3%

Payment Services 229

Payment Services Location Fulfillment Customer Experience 229

Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. According to a 2019 consumer behavior study, 74% of consumers turn to Amazon when they need to purchase a product. The shopping behemoth accounts for over half the ecommerce market on its own. million by 2025, up from $431.6

Payment Services 296

Payment Services Consumer Customer Experience Accounting 296

Hunton Andrews Kurth

JANUARY 27, 2022

The FTC issued two new guides for businesses on soliciting reviews, one directed to marketers , the other to online platforms. These documents cover best practices for review collection, review moderation, and review publication; both should be studied carefully by retailers who incorporate consumer reviews into their marketing strategy.

Fashion 98

Fashion Accounting Marketing Advertising 98

Inside Retail

MAY 27, 2021

Healthy Life was acquired by Woolworths in 2019. Online marketplace MyDeal has poached Catch marketing head Ryan Gracie and named him as its new chief marketing officer. Paltrow, who also founded the lifestyle brand Goop, shared the news about her new role on her Instagram account with her 7.6

Management 246

Management Accessories Marketing Accounting 246

Inside Retail

NOVEMBER 8, 2021

Our analysis of shareholder ESG resolutions put forward in listed Australian companies between 2002 and 2019 finds they have increased in number, prominence and impact. Four industries – energy, banking, insurance and materials – accounted for 83.5% Shareholder ESG Resolutions per year. Freeburn and Ramsay 2021.

Finance 246

Finance Accounting Returns Marketing 246

Inside Retail

APRIL 15, 2024

When a knockoff goes viral Sakr explained that she was first made aware of the Barney Bed dupe on TikTok after numerous accounts tagged her in a video showcasing Aldi’s dog bed. Inside Retail spoke to Sakr to understand the side effects of being duped on small businesses and what it signals for the state of the retail industry at large.

Supermarket 277

Supermarket Consumer Advertising Accounting 277

Retail TouchPoints

AUGUST 9, 2022

In fact, a 2019 study from the Journal of Management Accounting Research found that combining the two roles had no adverse effects on the businesses it studied and can lead to operational and fiscal efficiencies.

Finance 227

Finance Accounting Management Consumer 227

Retail TouchPoints

JULY 9, 2020

Leading into the pandemic, the luxury category had a positive outlook, according to Bain , with the overall market growing by 4% annually, and reaching an estimated $1.5 China’s influence on the luxury market is significant, accounting for 35 % of luxury purchases worldwide, according to Willersdorf.

Clienteling 239

Clienteling Consumer Accounting Boutique 239

Retail TouchPoints

FEBRUARY 24, 2022

Additionally, ABG has become the largest shareholder in Studio 99 , an integrated creative and production studio co-founded by Beckham in 2019. Together, ABG and Beckham will expand the athlete’s brands through strategic endorsements, digital and media partnerships and new products.

Accounting 223

Accounting Management Marketing 223

Retail TouchPoints

NOVEMBER 3, 2023

seen from 2010 to 2019. “It The NRF’s forecast, which is based on economic modeling that takes multiple factors into account, is in line with the Mastercard Spending Pulse prediction from September 2023 that U.S. retail sales will climb 3.7% for the Nov. 24, 2023 period.

Finance 229

Finance Accounting Consumer Promotions 229