Retail TouchPoints

SEPTEMBER 23, 2022

While 63% of the company’s business is derived through direct-to-consumer channels and 26% is credited to digital commerce, Ralph Lauren has “reduced brand dilution distribution” since 2018, according to Patrice Louvet, President and CEO of the company. The brand has exited two-thirds of its department store presence in the U.S.

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Department Stores Consumer Planning Store Operations 278

Inside Retail

APRIL 28, 2024

This will be the third CEO since Adore Beauty’s co-founders Kate Morris and James Height stepped down from the chief executive role in 2018 and 2020, respectively. .” The beauty brand will begin the search for a new CEO. Before Morton, Tennealle O’Shannessy held the position from 2020 to 2023.

Returns 298

Returns Planning 298

Retail TouchPoints

NOVEMBER 20, 2024

From 2018 to 2021 Seipel was CEO (and Co-owner) of West Marine , and prior to that he held senior positions at Gabriel Brothers, Wet Seal, Pamida Stores and Old Navy. The value-priced apparel retailer also named Peter Sachse, currently Executive Chairman of the Board, as Chairman.

Promotions 277

Promotions Apparel ATS 277

Retail TouchPoints

FEBRUARY 9, 2024

The supermarket retailer first partnered with Instacart for deliveries in 2018; more recently, Hy-Vee began working with Uber Eats for delivery from its 260 stores in August 2023.

Fulfillment 278

Fulfillment Supermarket Marketing Store Operations 278

Retail TouchPoints

NOVEMBER 28, 2023

JD Sports acquired Finish Line in March 2018. Shoppers using the JD Sports page on Instacart can choose from more than 16,000 products, including popular footwear brands such as Nike, Jordan, Adidas and Puma.

Accessories 278

Accessories Apparel Shopping Customer Experience 278

Inside Retail

SEPTEMBER 1, 2024

To understand those trends – and ultimately answer the question, what is the state of shipping – we surveyed thousands of consumers and retailers and analysed more than 200 million orders powered through Shippit from 2018 to 2024. In 2018, 81 per cent of retailers provided this benefit, but this figure has dropped to 70 per cent this year.

Shipping 278

Shipping Drop-Shipping Fulfillment Checkout 278

Inside Retail

AUGUST 1, 2023

According to Wage Inspectorate Victoria, between 2018 and 2021 Woolworths Group contravened the state’s Long Service Leave Act 2018 by failing to pay more than $960,000 in entitlements to 1199 former employees. Meanwhile, Woolstar failed to pay $45,000 in entitlements to 36 former employees.

Payment Services 246

Payment Services Supermarket 246

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. Meijer will introduce a new brick-and-mortar concept with the launch of Meijer Grocery in early 2023.

Beauty and Health 328

Beauty and Health Location Shopping Marketing 328

Retail TouchPoints

JULY 22, 2024

Kroger, which has been working with Ocado since 2018 , will implement these “Re:imagined” technologies across multiple current fulfillment centers as well as future facilities. The new solutions include On-Grid Robotic Pick (OGRP), a robotic arm installed directly on the grid.

Fulfillment 273

Fulfillment ATS 273

Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

Planning 278

Planning Accessories Apparel Fashion 278

Inside Retail

JULY 16, 2024

Founded in 2018 by Emily Hamilton and her husband Alexander Ostrowski, Coco & Eve offers a range of hair, self-tan and body care products. Texas-based private equity firm Gauge Capital has acquired a majority stake in beauty brand Coco & Eve for more than $100 million.

Consumer 277

Consumer ATS 277

Retail TouchPoints

NOVEMBER 14, 2023

After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

Planning 277

Planning Shopping Location Consumer 277

Retail TouchPoints

OCTOBER 20, 2022

Parent company Walmart already had been working with Brain Corp , which created the AI-powered core technology, since 2018. The warehouse club retailer began testing the inventory scanning functionality in October 2020 and started this chainwide rollout in January 2022.

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Management ATS Store Operations 276

Retail TouchPoints

JULY 16, 2024

Reid noted that the retailer has completed more than 190 store remodels since 2018 and that these stores are outperforming non-remodeled Stop & Shop locations. This means we’ll be focused on delivering lower everyday prices, as well as even more savings for our customers through strong promotions.”

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Shopping Supermarket Promotions Location 275

Retail TouchPoints

JUNE 26, 2023

Amazon has been working toward becoming a major player in India since at least 2018, when it joined with Indian private equity firm Samara Capital to acquire More , an Indian supermarket and hypermarket chain, for $580.35 Amazon has reportedly planned to invest $12.9 billion through Amazon Web Services and another $6.5

Supermarket 299

Supermarket Planning Marketing ATS 299

Retail TouchPoints

SEPTEMBER 14, 2022

Currently, the retailer sells exclusively through its remaining physical stores following a late entry into the ecommerce space that began in 2018 and ended in April 2022. At that time Olympia closed the approximately 75 stores that were not part of the acquisition.

Planning 304

Planning Location ATS Store Operations 304

Retail TouchPoints

JUNE 3, 2024

market with its March 2018 purchase of Finish Line for $558 million. “By leveraging Algolia’s cutting-edge AI technology, we aim to provide our customers with a seamless and personalized shopping experience, whether they engage with us online, in one of our 3,400+ stores or through other channels.” In April 2024 JD Sports beefed up its U.S.

Shopping 274

Shopping Marketing Store Operations Customer Experience 274

Inside Retail

DECEMBER 20, 2023

The consumer watchdog said that the two companies admitted they likely committed misleading or deceptive practices when they declined compensation requests and incorrectly told some business customers that they were not eligible for compensation for lost or damaged goods from October 26, 2018 to October 31 last year.

Consumer 246

Consumer 246

Inside Retail

MAY 12, 2023

Victoria’s Secret high-profile, glamorous shows took place from 1995 to 2018 and were popular in the 2000s. The designs aren’t restricted to lingerie and could incorporate dresses or outerwear.

Fashion 236

Fashion Marketing ATS Accessories 236

Retail TouchPoints

AUGUST 9, 2022

The retailer acquired Vudu in 2010 and added shoppable ads in 2018, but ultimately sold the streaming service to Fandango in 2020. However, it remains unclear whether any of the streaming companies will reach a deal with the retail giant. This wouldn’t be Walmart’s first foray into streaming.

Shipping 280

Shipping Customer Experience 280

Retail TouchPoints

MARCH 25, 2022

The suit alleges that the app infringes upon features of the Scan & Go technology introduced by Walmart subsidiary Sam’s Club in 2016 and adopted by Walmart in 2018. Walmart Inc. has filed a lawsuit against BJ’s Wholesale Club Holdings Inc. over its mobile Express Pay shopping app. Walmart Apollo, LLC against BJ’s in U.S.

Checkout 298

Checkout Wholesale Consumer Shopping 298

Retail TouchPoints

JANUARY 19, 2023

In 2018, PROVEN participated in Sephora Accelerate, the retailer’s brand incubation program. “We Interactive displays that bring the Skin Genome Quiz in-store will be rolled out as part of the brick-and-mortar experience later in 2023. PROVEN and Sephora have collaborated in the past and have been planning this partnership since August 2021.

Accounting 310

Accounting Planning ATS 310

Retail TouchPoints

APRIL 7, 2022

In its S-1 filing with the Securities and Exchange Commission at that time, the retailer said: “Since the beginning of fiscal 2019 [in September 2018], we have fundamentally transformed our business across all functions, leaving us well-positioned to capitalize on growth opportunities and capture market share.

Marketing 306

Marketing Advertising Customer Experience Location 306

Inside Retail

SEPTEMBER 18, 2024

While the revenue collected through the sale of Product Care has not been disclosed in its financial reporting, Echo Law estimates that customers have paid hundreds of millions of dollars for the protection since September 2018, which is the period covered by the class action.

Accounting 306

Accounting Consumer ATS 306

Retail TouchPoints

JANUARY 3, 2022

and similar events through the Pop-Ups For Good program since its launch in 2018. Approximately 60,000 families, or 7.4 out of every 10,000 in the country, are in crisis shelters on any given night. CS Hudson has been hosting Live.

Shopping 299

Shopping Store Operations ATS 299

Retail TouchPoints

AUGUST 24, 2023

since 2018, driving massive success for thousands of small businesses, and now our collaboration with Popshoplive allows us to introduce a platform where creators can become businesses and eventually brands in their own right.” “CS has stood out in the live commerce sector in the U.S. CS has stood out in the live commerce sector in the U.S.

Drop-Shipping 245

Drop-Shipping Shipping Fulfillment Management 245

Retail TouchPoints

MARCH 29, 2024

The Home Depot has revamped and rebranded its retail media network, which first launched in 2018. Previously known as Retail Media+, the offering has been renamed Orange Apron Media.

Advertising 264

Advertising Customer Experience Planning Marketing 264

Inside Retail

AUGUST 14, 2024

The company’s State of Shipping Report found that the estimated delivery time has risen from two days in 2018 to 5.6 Online shopping delivery lead times are getting longer – and getting more expensive – according to research from shipping software developer Shippit. Concurrently, the cost of standard shipping grew from $9 to $10.26

Shipping 278

Shipping Promotions Returns Consumer 278

Inside Retail

MARCH 21, 2024

Jooste told a South African parliamentary inquiry in 2018 that he was not aware of any accounting irregularities when he left the company in late 2017. Steinhoff revealed holes in its accounts in December 2017, the first sign of an accounting fraud that led to the near-collapse of the retailer, Reuters reported.

Accounting 272

Accounting ATS 272

Retail TouchPoints

OCTOBER 21, 2022

flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. Last December, Toys ‘R’ Us opened its first U.S. This year, the retailer has its sights set abroad, with the debut of new ecommerce flagships for both Toys ‘R’ Us and Babies ‘R’ Us in the UK just weeks before the official kickoff of the holiday season.

Returns 330

Returns Marketing Shopping Location 330

Retail TouchPoints

JUNE 28, 2021

Both initiatives launched in 2018. Highlights include giving associates apps that let them immediately place orders for out-of-stock items , and a partnership with Microsoft that focuses on cloud and AI innovation.

Consumer 328

Consumer ATS 328

Retail TouchPoints

APRIL 9, 2024

“Aloha Market represents a continuation of our partnership with Mana Up that started in 2018,” said Chris Schmicker, Brand Marketing Director at Shopify in a statement. “At Mana Up and Shopify have an established, and growing, partnership that focuses on helping Hawaiian brands thrive through ecommerce.

Marketing 264

Marketing Shopping ATS 264

Inside Retail

JUNE 22, 2022

The regulator said that between March 2016 and October 2018, the company ran in-store and social media advertisements that claimed the phones could be used in pools or sea water. The regulator had first sued the company in July 2019.

Advertising 278

Advertising Promotions Consumer 278

Retail TouchPoints

MAY 31, 2022

Katz spent 33 years with Neiman Marcus, including eight as CEO, before retiring in 2018. She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience.

Customer Experience 278

Customer Experience Store Operations Fashion Planning 278

Inside Retail

JUNE 12, 2023

Pangaia, a B Corp-certified company, has revolutionised the materials innovation field since its launch in 2018, offering clothes and accessories in a variety of hues made from bio-engineered materials. As we continue to expand our portfolio of exciting and innovative brands, we are thrilled to welcome Pangaia to the David Jones family.”

Accessories 290

Accessories Fashion ATS 290

Retail TouchPoints

JANUARY 26, 2024

After filing for bankruptcy in 2018 and eventually being acquired by WHP, Babies ‘R’ Us today has a presence in more than 20 countries through regional websites and 100+ branded and independent stores. In July 2023, the brand made its brick-and-mortar return in the U.S.

Returns 275

Returns Location Marketing ATS 275

Retail TouchPoints

OCTOBER 21, 2024

Tressie Lieberman worked alongside Niccol from 2018 to 2023, driving digital marketing and off-premise. A few months after joining Starbucks as its new CEO, Brian Niccol has brought his first Chipotle alum over to the new executive team, according to reports from Yahoo and others. Brands. Starting Nov.

Marketing 263

Marketing Consumer ATS Customer Experience 263