Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

Specialty Retailers 273

Specialty Retailers Accounting Location Returns 273

Retail TouchPoints

FEBRUARY 8, 2024

He initially joined WBA in 2016, serving as SVP, Global Controller and Chief Accounting Officer and took over as interim global CFO in July 2023 to support WBA in its cost-cutting measures. Healthcare business in a senior advisory role. Another headline appointment is Manmohan Mahajan, who is WBA’s new EVP and permanent CFO.

Accounting 259

Accounting Management Marketing Customer Experience 259

Inside Retail

MARCH 3, 2022

Greater China, V3 group’s biggest market, accounts for 55.7 In 2016, Sim privatised the company, delisting from the exchange. During the nine months to September 30, the company recorded 32.8 per cent year-on-year revenue growth, with post-tax profit increasing 2.5 times, reaching S$72.7 million (US$53.5

Accounting 246

Accounting Consumer Marketing 246

Retail TouchPoints

DECEMBER 16, 2024

To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management. Establishing clear communication protocols, cross-departmental KPIs and accountability measures is essential.

Supply Chain Management 249

Supply Chain Management Finance Accounting Management 249

Retail TouchPoints

MAY 19, 2022

The company underwent several rounds of jobs cuts and a $200 million dollar restructuring in 2018, followed by an SEC investigation into its accounting practices in 2019. Frisk’s remit when he joined was to reengineer Under Armour’s structure, systems and go-to-market process. Browne has held the role of COO since 2020.

Wholesale 277

Wholesale Accounting Returns Marketing 277

Retail TouchPoints

APRIL 20, 2023

However, Amazon did say that through the pilot of ACX, it already has detected hundreds of matching accounts, where the same counterfeiter tried to create selling accounts on Amazon and at least one other store operator. “We We look forward to supporting this momentous effort with all of the tools that the IPR Center brings to bear.”

Accounting 268

Accounting Store Operations Shopping Customer Experience 268

Retail TouchPoints

AUGUST 15, 2022

PacSun has teamed up with a new kind of spokesperson for its back-to-school and holiday 2022 marketing campaigns — virtual influencer Miquela. The new partnership marks the “beginning of an exciting marketing strategy” for PacSun, which said it will be leaning more into the virtual influencer space and the metaverse throughout Q4.

Fashion 244

Fashion Marketing Accounting Consumer 244

Retail TouchPoints

AUGUST 9, 2021

These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health. But for consumer brands, the ultimate measure of marketing success is in fostering a better relationship with the customer. That needs to change.

Marketing 293

Marketing Accounting Management Planning 293

Retail TouchPoints

JANUARY 21, 2021

The term localization for many retail professionals and marketers is closely linked to advertising localization — serving culturally appropriate advertising to key regional segments. the decline of the total retail market this year is expected to be double that experienced in the 2009 financial crisis.

Advertising 293

Advertising Accounting Marketing Finance 293

Retail TouchPoints

MAY 18, 2023

In grocery ecommerce alone, online revenues are expected to account for more than 13% of total category sales by 2026. Getting PPC strategy right can be a minefield, but here are five often unexplored tips that can do the trick to help build market share. The fact is, PPC works on many ad networks, not just Google Shopping.

Advertising 266

Advertising Promotions Marketing Checkout 266

Inside Retail

JULY 27, 2023

McConnell told Inside Retail that the “tone at the top” matters more than people think, and that, in his experience, boards do a bad job of holding themselves accountable. During these years, the business struggled to gain traction in the rapidly changing e-commerce market.

Accounting 242

Accounting Returns Management ATS 242

Retail TouchPoints

MARCH 25, 2021

The EU set the stage for these changes in 2016 with its General Data Protection Regulation (GDPR), which laid out firm guidelines for the protection and sharing of consumer data. That makes marketers’ ability to attribute impact and spend beyond the “garden walls” nearly impossible. The Demise of the Third-Party Cookie.

Advertising 261

Advertising Consumer Marketing Accounting 261

Inside Retail

MARCH 8, 2024

Last week, Amazon -owned grocery chain Whole Foods announced the launch of a new format store, Whole Foods Market Daily Shop, to make grocery shopping more convenient for urban consumers. Whole Foods Market Daily Shop is not the grocery retailer’s first foray into smaller storefronts. Amazon’s US$13.7

Marketing 130

Marketing Grocer Location Supermarket 130

Inside Retail

JUNE 20, 2021

Based in Hong Kong and launched in 2016, Retykle, is a luxury resale childrenswear online marketplace with more than 10,000 sellers and buyers. The funds raised will allow Retykle to invest within its home market of Hong Kong, as well as expanding its reach into Singapore and Australia. Who is the resale customer?

Consumer 182

Consumer Marketing Accounting Retailing Pricing 182

Inside Retail

MAY 25, 2023

James Chan, head of marketing for Reebok Pacific (Australia and New Zealand) chats with Inside Retail about the brand’s partnership with Brand Collective, how Reebok is aiming to be the fastest-growing sports brand in the world, and how he continues to push the envelope within in his profession.

Marketing 130

Marketing Fashion Management Wholesale 130

Retail TouchPoints

AUGUST 1, 2022

“It’s interesting that TikTok has allowed a ‘capital C’ corporation to be involved, but I think it stems from the fact that Barnes & Noble was the very first retailer to identify that #BookTok was a driving factor in book sales ,” said Jessica Brigman, Senior Account Executive at The Walt Disney Co. ’s Merchandising the #BookTok Movement.

Social Commerce 271

Social Commerce Accounting Marketing Consumer 271

Retail TouchPoints

JUNE 30, 2021

That growth rate looks likely to continue, with the overall secondhand market projected to double in the next five years, reaching $77 billion in annual sales by 2025. While ThredUP obviously has a stake in this game, the company sees huge potential both for its business and the secondhand market as a whole.

Fast Fashion 261

Fast Fashion Fashion Apparel Thrift Store 261

Retail TouchPoints

APRIL 22, 2021

It’s a harsh reality for marketers, managers and developers alike. Anecdotally, everyone reading this has likely canceled a transaction on account of this somewhat jarring experience. For the full list of insights, check out our post: Market Study: Mobile Customer Experience Issues Highlight Use Cases for iOS App Clips.

Marketing 251

Marketing Advertising Accounting Customer Experience 251

Retail TouchPoints

JULY 14, 2022

Hauk will lead Victoria’s Secret as it integrates the merchandising, planning, marketing and creative teams to speed the company’s test and learn agenda and better engage customers. Christine Rupp has been named Chief Customer Officer. Rupp also worked at Microsoft and Amazon , where she led Fulfillment by Amazon and launched Prime Day.

Merchant Services 264

Merchant Services Planning Fulfillment Advertising 264

Retail TouchPoints

MARCH 29, 2021

Rollup firms are typically able to buy these Amazon businesses at anywhere from 4X to 6X EBITDA, sometimes less, according to Thomson: “As long as you manage to keep the same efficiency that any one of those accounts had when they were a standalone, you can get a 15X to 25X valuation on your company. There is massive financial arbitrage here.

Fulfillment 343

Fulfillment Accounting Consumer Planning 343

Inside Retail

MARCH 20, 2023

Following its launch in Australia in 2016, Danish retail group Bestseller has firmly entrenched its presence in the retail market, with the company making strides in its sustainability and circularity initiatives. It] is regarded as one of the consistently top performing brands amongst our wholesale accounts,” Dahl-Thorup said.

Wholesale 236

Wholesale Fashion Shipping Department Stores 236

Retail TouchPoints

NOVEMBER 3, 2023

Investing in better reporting tools can uncover both cost savings and operational efficiencies. ● Get ahead of Scope 3 carbon emissions regulations: Scope 3 emissions account for 90% to 98% of retailers’ greenhouse gas emissions, according to the National Retail Federation. Retailers should strongly consider adopting these same practices.

Grocer 272

Grocer Management Consumer Shipping 272

Small Biz Trends

MAY 11, 2022

In my most recent search for fresh, new marketing reads, I ran into The Conversion Code: Stop Chasing Leads and Start Attracting Clients by Chris Smith. This book was originally published in 2016 and has just be completely updated and released. Email marketing. The Conversion Code is my kind of marketing book.

Marketing 98

Marketing Finance Advertising Consumer 98

Retail TouchPoints

DECEMBER 2, 2020

A 2016 survey found that nearly 80% of impulse buys happen in-store. These trends have put a renewed spotlight on impulse buying and how marketers can trigger those spontaneous purchases that drive sales and profits. Now marketers have advanced data-driven tools to create those emotional appeals online.

Social Commerce 223

Social Commerce Checkout Payment Services Consumer 223

Inside Retail

SEPTEMBER 20, 2021

Auckland Court Judge BA Gibson said, however, that Bunnings’ marketing around it’s pricing was always tied to its price guarantee, where it will beat a competitors price by 15 per cent in New Zealand, and 10 per cent in Australia. The four-year court process has led to all parties incurring significant legal costs,” Schneider said.

Advertising 130

Advertising Accounting Consumer Marketing 130

Inside Retail

OCTOBER 25, 2022

They got a lot of attention really quickly, and they got some good accounts. All the while, General Pants was Ksubi’s biggest account, so when the second iteration of the brand ultimately went into administration in 2014, General Pants took over running the brand. In 2008, they actually went into administration.

Wholesale 243

Wholesale Fashion Location Planning 243

Retail TouchPoints

SEPTEMBER 5, 2023

His book, Winner Sells All, points to 2016 as the unofficial kickoff of this rivalry, when legacy retailer Walmart started moving into ecommerce and Amazon started investing in physical retail. Now he is digging into the evolution of both Amazon and Walmart, and the ongoing battle between the two companies to reign in the commerce realm.

Merchant Services 279

Merchant Services Fulfillment Advertising Accounting 279

Inside Retail

SEPTEMBER 10, 2024

An Instagram account called “lostjcrew” has amassed nearly 82,000 followers posting photos exclusively from J Crew catalogues produced between 1983 and 1997. High-end multi-brand fashion retailers, such as Selfridges, Net-a-Porter and David Jones, all include catalogues in their marketing mix.

Fashion 147

Fashion Returns Department Stores Consumer 147

Inside Retail

MAY 8, 2023

“With the market and customer demand fluctuating more, and to serve emerging and growth markets more effectively, we are expanding the use of vendors,” Roslansky wrote. In the tech sector, large companies have accounted for the bulk of recent layoffs, including 27,000 at Amazon.com Inc, the most in its history.

Accounting 130

Accounting Marketing ATS 130

Inside Retail

NOVEMBER 20, 2022

Designer eyewear brand Skye + Lach Co survived the pandemic through a strong marketing and educational campaign. The business, which specialises in oversized sunglasses, was founded by sisters Tammy Schmidt and Kylie Thomasz in 2016. The business has subsequently grown from one style in 2016 to almost 20 SKUs today.

Accessories 130

Accessories Boutique Wholesale Marketing 130

Inside Retail

JULY 16, 2024

As Bethany Paris Ramsay, the founder of beauty marketing and communications firm Honey B, pointed out, “If you’re a founder of a brand big or small, you have to have the awareness to know that what you do is also a reflection of your brand, for better or for worse.”

Accounting 130

Accounting Consumer Marketing Management 130

Inside Retail

FEBRUARY 19, 2023

Inside Retail was the first to report earlier this month that Wesfarmers has cut 100 jobs at Catch , with the redundancies impacting key departments including marketing, product and technology, and finance. One former Catch employee, who wished to remain anonymous, said it was a repeat of Wesfarmers’ failed takeover of Homebase in 2016.

Management 246

Management Finance Planning Accounting 246

Inside Retail

JUNE 25, 2023

Apple, known for its long game worldwide in terms of products, services, and marketing, finally arrived in India earlier this year. In April, the tech giant launched its first two stores, both of which achieved record-breaking sales during an off-season period when online retail dominates the market.

Planning 130

Planning Payment Services Marketing Consumer 130

Inside Retail

DECEMBER 14, 2022

per cent occupied), followed by the massive Hefei outlet mall in 2016 (NLA 144,583sqm, 341 tenants, 96.2 Gucci, Hugo Boss, Armani and many others are represented, but it is the mid-market brands that top sales. Domestic fashion accounts for 34.7 A second centre, Chongqing Bishan, opened in 2014 (NLA 44,706sqm, 94.8

Accounting 130

Accounting Fashion Department Stores Shopping 130

Retail TouchPoints

JUNE 6, 2023

consumers have at least one subscription, and predicts that the subscription market will reach a nearly $200 billion valuation this year and surpass the trillion-dollar mark by 2027. Myers pointed to Restoration Hardware , which has had a paid membership since 2016. The rewards when a paid membership is done well can be significant.

Consumer 293

Consumer Returns Checkout Shopping 293

Inside Retail

MAY 7, 2024

Janice Chia, Managing Director of Ageing Asia, which is staging the Singapore conference, said Singapore’s ageing market potential would reach an estimated US$72 billion by next year. Services are now estimated to account for up to 45 per cent of China’s household spending and it is growing. Retailers will want a big slice of it.

Payment Services 130

Payment Services Beauty and Health Fashion Accounting 130

Inside Retail

AUGUST 4, 2021

Australia’s consumer commission, the ACCC, is asking the government to consider the promotion of toddler formula as part of its review of the Marketing in Australia of Infant Formula (MAIF) Agreement later this year. In practice, this includes restricting most marketing by manufacturers and retailers to consumers.

Promotions 130

Promotions Advertising Marketing Consumer 130