Remove 2015 Remove Consumer Remove Customer Experience Remove Payment Services
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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience.

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Net-A-Porter to exit China: What’s the future for multi-brand luxury platforms?

Inside Retail

The online platform is expected to cease operations from March next year. The closure of their China operations likely stems from an inability to sustain further financial losses.” Under the joint venture, YNAP and Alibaba launched two mobile apps for YNAP’s Net-A-Porter and Mr Porter multi-brand online stores for consumers in China.

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Yoox Net-a-Porter’s APAC GM talks tech, loyalty and luxury spending

Inside Retail

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates.

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Battle of the superapps: GoTo vs Sea in Indonesia

Inside Retail

1 position in the hearts, minds, and wallets of Indonesia’s consumers. Although both superapps boast a number of digital services, the main business lines are e-commerce, on-demand services (primarily ride-hailing and food delivery) and fintech (financial services, consisting mainly of e-payment systems).

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5 Things to Know About Amazon’s New ‘Style’ Clothing Stores

Retail TouchPoints

Amazon Style will actually be the company’s seventh physical retail format, which all began with Amazon Books way back in 2015. With everything seemingly managed by the customer through the app, one wonders what exactly store associates will do, and indeed whether there even will be humans on-site.

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Why AMP for Email has a Place in Every Email Marketers’ Playbook

Retail TouchPoints

Originally developed by Google in 2015, accelerated mobile pages (AMP) is open source technology designed specifically to boost how fast pages load on smartphones and tablets. Three years later, Google introduced AMP for email, which enables senders to include AMP components to create interactive email experiences for recipients.

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